ACC Assist

02/03/2026

A recent example of why ongoing ACC management matters 👇
One of my clients (who has nominated ACC Assist as their primary levy contact) paid two levy invoices — a previous year’s CoverPlus and the current year’s pro-rata CoverPlus Extra.
They combined both amounts and made one payment to the same ACC account.
Shortly after, their account showed a $5 balance due to a late penalty fee which ACC initially refused to reverse.
Weeks later, I received notice that their CoverPlus Extra levy was overdue and that the policy would be terminated if not paid.
I immediately responded with confirmed payment details, assuming that would resolve the issue.
A week later… the policy was terminated.
I contacted ACC directly, provided full payment confirmations and dates, and requested reinstatement. The policy was reinstated and — this time — the late fee was reversed.
All of this was handled behind the scenes.
Once resolved, I was able to update the client with a simple message:
“No action required.”
This is what proactive ACC management looks like.
It’s not just about setting up CoverPlus Extra — it’s about ongoing oversight, advocacy, and making sure small administrative issues don’t turn into major problems.
That’s the level of support we provide at ACC Assist.

ACC Assist helps businesses navigate the complexities of ACC, we provide Levy Optimisation and Management Solutions saving you time, money and stress.

16/02/2026

How cool is AI ?!!

Here's a cute animated recreation of one of my official corporate images ♥️

Happy Tuesday 😀

www.accassist.kiwi

04/02/2026

I work with a number of clients where English is their second language and when they’re asked to sign ACC declarations, it can feel daunting and overwhelming—especially when they’re not completely sure what they’re agreeing to.

Last week, a client asked me to review some ACC documents and confirm whether it was safe for them to sign. I walked them through the paperwork in plain language, summarised the key points, and reassured them there was nothing in there they should be worried about.

This is a great example of the support ACC Assist provides. More importantly, it’s reassuring to know our clients see us as a trusted specialist 💗 someone they can turn to when things feel unclear or intimidating.

ACC Assist helps businesses navigate the complexities of ACC, we provide Levy Optimisation and Management Solutions saving you time, money and stress.

01/02/2026

I saw this meme and it made me chuckle – apologies in advance if anyone is offended:

Do crackeaheads wake up and say “I can’t get high today because I’m broke?”
NO, they get up and make that a s #*t happen.
Get out there and hustle people 💃

Happy motivational Monday – I hope you have a prosperous week.

ACC Assist helps businesses navigate the complexities of ACC, we provide Levy Optimisation and Management Solutions saving you time, money and stress.

29/01/2026

Dialling a CoverPlus Extra policy down to the bare minimum isn’t always the right approach.

I hear it all the time: “I hate ACC, I’ve never used it, I just want to pay as little as possible.” Fair enough — until the day you actually need it.

I recently had a client go on claim and quickly realise that $759.46 gross weekly compensation doesn’t stretch very far. He does have disability income insurance with a four-week wait, but for three weeks ACC was his only income and that gap hit hard.

We couldn’t increase his entitlement for that claim (he’s now back at work), but the experience was enough. He asked to lift his nominated cover to $60,000, which we did in about 30 seconds on the phone.

It’s a good reminder that circumstances change, incomes fluctuate, and cover should be reviewed regularly. The upside? CoverPlus Extra is flexible - we can temporarily increase or decrease cover to support clients through the ebbs and flows of business, rather than leaving them exposed when it matters most.

ACC Assist helps businesses navigate the complexities of ACC, we provide Levy Optimisation and Management Solutions saving you time, money and stress.

22/01/2026

Late last year, a client found me through a Google search while looking for help with an ACC levy review. He had changed his business activities but continued operating under the same entity and wanted to ensure his levies were correct – which they were not.

During our initial call, it became clear he was earning income from two sources and was likely being overcharged. After completing a full review, we identified that he had been levied on $63,169 above the maximum leviable income across two financial years.

The outcome:
✔️ Levy classification approved and updated
✔️ $2,496 refund processed
✔️ Multi-employer adjustment lodged, with a further refund pending — an unexpected bonus the client wasn’t even aware of

I work primarily with sole traders and SMEs, and this is exactly why having specialists in your corner matters. ACC levies are complex, and small oversights can quietly cost you thousands.

ACC Assist helps businesses navigate the complexities of ACC, we provide Levy Optimisation and Management Solutions saving you time, money and stress.

20/01/2026

2 years ago, my client had an accident that required shoulder surgery which was covered by ACC. Since then, he struggled to do some physical aspects of his work like hedge trimming. He identified a support harness that assists in holding machinery, especially extension trimmers which put significant load on the shoulder. He purchased this and said it’s been a game changer allowing him to work comfortably and safely at the level he could pre accident.

I asked ACC:
“Is there financial support available for equipment that helps mitigate ongoing symptoms or prevent further injury relating to the original claim?”

ACC approved and reimbursed the full cost of the harness - $749.00

Sharing this as a helpful reminder: if you have clients on or have been on ACC and need practical support to stay at work or prevent re-injury, it’s worth asking the question. The support may be available.

ACC Assist helps businesses navigate the complexities of ACC, we provide Levy Optimisation and Management Solutions saving you time, money and stress.

13/01/2026

Happy New Year to all! Here’s to a stable and prosperous 2026!

In completely unrelated news to my work with ACC Assist, last year I decided to embark on a Nutrition Diploma. About midway through 2025 as I started to fall behind on assignments due, I began thinking “why the hell did I put myself under this pressure”. It would have been easy to ‘chuck in the towel’, but I pushed on, sacrificed a few comforts and made time.

With a little shift in focus and priorities I am proud to say I am now a certified Nutritionist. This change of mindset is a powerful reminder that:

👉“If you think you can or you think you can’t…you are right”

I’m taking that mindset forward into 2026.

ACC Assist helps businesses navigate the complexities of ACC, we provide Levy Optimisation and Management Solutions saving you time, money and stress.

22/12/2025

As many businesses start winding down for the holidays, I just want to take a moment to say thank you for your support and trust throughout 2025.

Wishing you all a very Merry Christmas and a Happy New Year — here’s to a successful 2026!

21/12/2025

I regularly meet clients who have outstanding debt with ACC but feel stuck dealing with it — the classic “head in the sand” approach. And honestly, I get it. Financial matters can be overwhelming, time-consuming, and emotionally draining.

That’s exactly why we exist. We take on the admin headache of dealing with ACC collections, remove the emotion from the process, and get the job done — calmly, efficiently, and professionally.

ACC Assist helps businesses navigate the complexities of ACC, we provide Levy Optimisation and Management Solutions saving you time, money and stress.

18/12/2025

A small milestone, but a meaningful one — ACC Assist now has over 600 clients under management.

I’m incredibly proud to have turned what was once a clear gap in the market into a thriving business, supporting so many self-employed people to navigate the complexities of ACC.

I’m super grateful for the trust, the referrals, and the opportunity to do work that genuinely makes a difference.

ACC Assist helps businesses navigate the complexities of ACC, we provide Levy Optimisation and Management Solutions saving you time, money and stress.

17/12/2025

I’ve had a number of new-to-business tradies referred to me lately who are working with advisers on insurance solutions, but as we know, options can be limited in the early start-up phase.

CoverPlus Extra is an excellent safeguard in these situations — allowing up to $80,000 of cover to be locked in without financial assessment and the agreed-value cover in place from day one.

That kind of certainty and peace of mind can make a huge difference when you’re getting a business off the ground.

ACC Assist helps businesses navigate the complexities of ACC, we provide Levy Optimisation and Management Solutions saving you time, money and stress.