Perceptive NZ

01/06/2026

In today’s experience-driven economy, Voice of Customer (VOC) is more relevant than ever. Like any tried and tested approach, when properly embedded, it’s a powerful methodology for delivering value and commercial results.

What’s the secret?

Find out in our blog 👉 https://hubs.li/Q03Xzg5F0

Using a Voice of Customer (VOC) programme to provide a competitive advantage that drives commercial results is now more critical than ever.

26/05/2026

Fuel Shockwaves is a report series tracking how global fuel disruptions are reshaping consumer behaviour across New Zealand and Australia.

Subscribe to receive free reports or talk to us about how this research can inform your brand response and business planning.

https://hubs.li/Q04hM2yC0

25/05/2026

If your Voice of Customer programme only uses NPS you could be missing out. Here’s why ⬇️

https://hubs.li/Q03XzdZJ0

Relying on Net Promoter Score (NPS) as your sole Voice of Customer (VOC) metric could mean you're missing out on valuable insights.

20/05/2026

Understanding an audience is at the core of any brand’s growth. It’s what drives effective marketing strategies, increases brand equity, and ultimately, improves a company’s bottom line.

Read our FREE guide on how to find your audience ⬇️ https://hubs.li/Q04g1PM40

19/05/2026

Does your Voice of Customer (VOC) programme use Net Promoter Score as its one and only metric? Chances are you’re missing out valuable insights that could be helping your business.

Read more 👉 https://hubs.li/Q03Xzdjc0

Relying on Net Promoter Score (NPS) as your sole Voice of Customer (VOC) metric could mean you're missing out on valuable insights.

19/05/2026

The fourth edition of Fuel Shockwaves is out now. This latest research reveals not just who is most affected by ongoing fuel volatility, but what households are doing in response—from spending adjustments to behaviour change.

Understanding who is exposed, and how they are adapting, remains critical for clients thinking about value, service, communications and brand response. Download the full report to explore what this means for your business strategy: https://hubs.li/Q04h34Dk0

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This is the fourth in an ongoing series tracking how disruption evolves to help inform how brands respond. In collaboration with Perceptive, Quantum Market Research, Omnicom Media Group Australia and GRACosway as part of Omnicom Intelligence, the report combines proprietary survey data, behavioural tracking, and cultural conversation lenses to provide a real‑time view of what’s shifting for people, and what it means for brands.

11/05/2026

Want your Voice of Customer programme to deliver greater ROI? Uncover new ways to incorporate VOC data and drive growth for your organisation with our FREE workbook 📖

👉 https://hubs.li/Q04g1ZF70

07/05/2026

The results are in. When New Zealanders were asked about the most important issues facing the country in 2026, cost of living topped the list, followed by the health system and housing.

Explore how Kiwis are feeling and where they think the country is headed in our latest Mind & Matters report - link below ⬇️

https://hubs.li/Q04dPsmc0

05/05/2026

While the year began on a positive note, February and March saw a sharp increase in stress and anxiety among New Zealanders, linked to rising geopolitical tensions and cost of living pressures.

Explore the full report on our website for detailed insights and demographic splits - link below ⬇️

https://hubs.li/Q04dR7FK0

04/05/2026

Take your Voice of Customer programme to the next level with our free VOC blueprints workbook!

👉 https://hubs.li/Q03Xz0Yv0

This free workbook will help you assess the maturity of your Voice of Customer (VOC) programme and drive growth for your organisation.