Tourism Talent

01/11/2024

GENERAL MANAGER OPERATIONS - AUCKLAND
Come and join one of Auckland's iconic tourism businesses who have been providing amazing marine based experiences for 25 years.

This senior leadership role is based in Auckland overseeing the day to day running of Explore Group’s suite of marine based cruises and tours.
Explore offers a range of marine based excursions in Auckland, the Bay of Islands, and the Whitsundays, starting with one America’s Cup yacht in Auckland New Zealand in 1999, and have expanded to be a multi-region and multi-product operation.

The key objective of the role is to manage the daily operations of our tourism products and services in Auckland with 3 direct reports and a team of up to 45 over the summer.
Proven experience in management across operations, staff management, HR, recruitment and administration are required.
The successful candidate will have exceptional verbal and written communication, an ability to motivate and lead teams, and be able to manage simultaneously multiple products and projects. Whilst finance, sales and marketing is handed centrally, strong understanding and knowledge of these disciplines is also required. Experience in the marine tourism sector would be an advantage but not a requirement.
We are seeking people who already have the right to work full time in New Zealand.
For more information about the Explore Group click here https://www.exploregroup.co.nz/ , and for more information and a full job description click here https://www.tourism-talent.com/services/jobs/.

Enquires and applications including your CV and a cover letter, can be sent to [email protected]. Applications for this role close on Sunday 17th November at 5pm NZT.

10/10/2022

We love supporting businesses that support their people. Good luck to all the finalists.!

The Tourism Talent Employer of Choice Award recognises a tourism business that has risen to challenges, maintaining a positive and high performing workplace, with industry-leading practices and to retain and recruit staff.

The finalists are:

Christchurch Airport
10.1 years – that’s the average length of service of a Christchurch Airport employee. It is three years longer than the average for all NZ businesses and something to be very proud of. The Champion Team doubled Christchurch Airport’s commercial value between 2014 and 2019 and took their business beyond carbon zero to .

iFLY Queenstown
iFLY operates with a full complement of engaged, experienced and motivated employees throughout. Continual investment in employee development and understanding how to create staff loyalty and purpose allows iFLY to flourish and focus on practices, higher performance and business innovation.

Millbrook Resort
Millbrook’s people are its competitive advantage, and their People and Culture function supports their growth, development and within the company. By living the company’s values, Millbrook’s people get the best out of their working life – they achieve technical, professional and personal milestones only if they support each other.

24/09/2022

Tune in to hear Les Morgan give fascinating insights in 3 mins on how Sudima Hotels have worked to enhance their employer brand, and the benefits it brings, in our continuing series of "The Interview" in partnership with Tourism Ticker.



Les Morgan Dylan Rushbrook Dzin Alekzander Michel Adolphe Chris Flynn

Delivering for staff and helping to tackle social issues are among the key measures Sudima Hotels takes to enhance its employer brand, says chief operating o...

22/08/2022

"The Interview" is a new partnership with Tourism Ticker, a monthly video series featuring tourism industry leaders doing amazing things in talent retention, attraction, recruitment, and employer branding.

The format is simple, 3 questions in 3 minutes, and our aim is to provide great tips for businesses to provide a great employee experience, which we strongly believe translates into a great customer experience.

A huge thank you to the 2021 "Employer of Choice" award winner Matt Wong and the team at iFLY Queenstown for kicking us off.

Who will be "interviewed" next month? Watch this space...


Dylan Rushbrook Natalie Rushbrook Chris Flynn Mark Taylor Dave Atherton Tourism Industry Aotearoa - TIA Australian Tourism Export Council

"You're nothing without your people," says iFLY Queenstown owner Matt Wong in the first video of a new series from industry recruitment specialists Tourism Talent in partnership with Tourism Ticker.

12/04/2022

What a role ! What a lifestyle in Whitianga !
Come and run Coromandel’s premier spa and hot pool attraction.

Are you ready for a lifestyle change that comes with a challenging and exciting new role, in a growing business with an exciting vision for the future?
The Lost Spring is a family-owned business located in Whitianga on the Coromandel Peninsula and is a luxurious geothermal pool complex, treetop day spa and restaurant, nestled in an idyllic Pacifica setting. The business has been open for 12 years and has received strong reviews and excellent media coverage leading to 65,000 visitors a year pre Covid, and the business continued to grow and thrive over the last two years.
The successful candidate will be responsible for all aspects of resort operations, reporting directly to the owners, ensuring alignment with the overall strategic and operating plan for the business and is responsible for overseeing, maintaining, and growing the business. There is a strong emphasis on systems organisation and development of customer service, ensuring all department heads maintain and grow both service and sales standards, as well as being personable and affable, managing in a visible presence across the property. This position will suit someone who enjoys working in a vibrant hospitality setting, who is organized, agile and driven to grow.
Applicants MUST HAVE the ability to work legally in New Zealand.
For more information about The Lost Spring, please visit https://www.thelostspring.co.nz/
To download a full position description please click https://www.tourism-talent.com/services/jobs/ and to apply please submit your CV and cover letter to [email protected].
Applications to Tourism Talent NZ close at 5pm NZT on Monday 25th April 2022.

19/11/2021

Stanford Graduate School of Business video on the importance of FIRST impressions before and during an interview, what are your thoughts?
Some pretty cheesy acting here but there there is some great advice especially on the importance of the impression you have already made BEFORE the interview, via your CV or LinkedIn profile. Are we different in NZ?

First impressions in an interview are critical. First impressions are formed within 17 seconds of meeting someone. We actually do judge a book by its cover....

03/11/2021

Should you put a photo on your CV?

We think this is worth thinking about more in the current environment and society we now live in, and whether some traditional views are still relevant.
Check out our thoughts on this topic in this article below and feel free to offer your comments.

The debate rages in recruitment circles but here are a few things to consider from our perspective in the NZ tourism sector.

20/09/2021

FREE 1 HOUR C.V. COACHING SESSIONS FOR THE NEXT MONTH.
During the last few months we have been helping a number of friends, colleagues, and recent graduates who have asked for advice on how to get the best from their CV's.

We have decided to offer this free to one person a day for the next month starting 21 Sept to help anyone who might be struggling to get a foot in the door of their next amazing tourism or hospitality role. (first in first served, appointments will finish 20 Oct)
Please share with anyone you know who might be keen to have a chat with us or please e-mail [email protected] to book a time.

21/04/2021

02/03/2021

WANTED : Tourism professionals seeking employment. Only a few places left for our free online self development program to help tourism professionals and recent grads who are currently unemployed due to Covid to upskill and connect with employers across a range of sectors. Apply now at www.getconnectednz.com
Thanks to our partners at Ministry of Social Development NZ and ICE.