29/05/2026
When budgets tighten, security is often the first line item questioned. But challenging economic times don’t reduce the need for security, they increase it.
Retail crime is becoming more brazen and organised, leaving retailers caught between rising incident rates and shrinking margins.
Security can feel like a cost centre, until it becomes the most valuable asset you have.
Our Retail Security Manager for AU/NZ, Matthew Murray, is changing that perception by turning security into a tangible value driver:
■ Proactive Prevention: Targeted staff training to de-escalate risks before they start, combined with tailored strategies to track high-risk repeat offenders.
■ Cross Industry Collaboration: Bringing together retailers, mall management, law enforcement and local councils at major hubs.
■ Active Police Partnerships: Working closely with New Zealand Police at both national and district levels for faster apprehensions and better incident outcomes.
When security is done right - strategically and collaboratively it means safer staff, reduced losses and a better environment for your customers.