Tekne

29/07/2021

Tekne is 15 Years! Congratulations to our team members who have been and are currently part of this amazing team. Thanks to our clients and suppliers for the lovely support you give us grow our relationship even more.
Atish Swami Big thanks and congratulations to you for being a lovely founder and Director of Tekne for an amazing 15 years and many more to come!

24/05/2021

Tekne Ltd is a company located in Ellerslie, Auckland. Our service is about having a great relationship between a client and a tech so that all aspects of technology are made simple. We have an IT support team whom make day-to-day lives easier for our clients when it comes to technology solutions or support. We have a great company culture and regular social events with an enjoyable everyday atmosphere.

We are on the look out for a motivated and dedicated System Support Technician to join our team. The purpose of this role is to provide on-site and remote technical product customer support.

Responsibilities:
- Install, troubleshoot and maintain computer systems, hardware, software and peripherals
- Diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications
- Provide basic to intermediate technical product training and basic user functionality training to customer base when required in both mac and windows based systems and Windows, Mac or NAS servers.
- Resolve incidents and upgrade different types of software and hardware
- Maintain and update ticketing system on daily basis for reporting and time management
- Clear and concise phone manner
- Fluent spoken english
- Enthusiastic team player
- Accurately record, update and document requests using the IT service desk system


Key Competencies and Experience:
- 1-3+ years of experience in IT
- Have experience with Windows and/or Apple
- Basic - Intermediate networking configuration knowledge
- Easy to perform technical troubleshooting
- Ability to work under pressure and meet deadlines
- Exceptional time and workload management skills
- Friendly, approachable, with flexible and positive attitude
- Willing to learn new skills and undertake new assignments
- Willing to participate in other roles incase of need by the organisation
- Willing to attend internal and external training as necessary to keep up to date with the latest
technology and internal system processes

Benefits
- Work within a unique environment and friendly team
- Career development opportunities
- Small perks within teams

The candidate must be based in Auckland region and have full driver's license and be eligible to work in New Zealand. Applicants for this position should have NZ citizenship or NZ residency. Only shortlisted applicants will be contacted.

28/04/2021

Tekne Ltd is a company located in Ellerslie, Auckland. Our service is about having a great relationship between a client and a tech so that all aspects of technology are made simple. We have an IT support team whom make day-to-day lives easier for our clients when it comes to technology solutions or support. We have a great company culture and regular social events with an enjoyable everyday atmosphere.

We are on the look out for a motivated and dedicated Senior Technician to join our team. The purpose of this role is to provide on-site technical product support with Tier 2 technical product customer support.

Responsibilities:
- Install, troubleshoot and maintain computer systems, hardware, software and peripherals
- Diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications
- Provide intermediate to advanced technical product training and basic user functionality training to customer base when required in both mac and windows based systems and Windows, Mac or NAS servers.
- Resolve incidents and upgrade different types of software and hardware
- Maintain and update ticketing system on daily basis for reporting and time management
- Clear and concise phone manner
- Fluent spoken english
- Enthusiastic team player
- Advanced desktop and general server support
- Accurately record, update and document requests using the IT service desk system


Key Competencies and Experience:
- 3-5+ years of experience in IT
- Must have experience with Windows and Apple, as well as server/network administration and TCI/IP protocols
- Intermediate - Advanced networking configuration knowledge
- Easy to perform technical troubleshooting
- Ability to work under pressure and meet deadlines
- Exceptional time and workload management skills
- Friendly, approachable, with flexible and positive attitude
- Willing to learn new skills and undertake new assignments
- Willing to participate in other roles incase of need by the organisation
- Willing to attend internal and external training as necessary to keep up to date with the latest
technology and internal system processes

Benefits
- Work within a unique environment and friendly team
- Career development opportunities
- Small perks within teams

The candidate must be based in Auckland region and have full driver's license and be eligible to work in New Zealand. Applicants for this position should have NZ citizenship or NZ residency. Only shortlisted applicants will be contacted.

17/11/2020

We are short of $461 in hitting our target of $2500.

We are urging everyone to please click on the link below and donate as a company or as an individual, any amount will do.

https://movember.com/t/tekne-ltd?mc=1

All your donations goes to the Movember Foundation it will help fund research for men’s health, cancer medication, su***de prevention...

Movember, the month formerly known as November, is a moustache growing charity event held during November each year that raises funds and awareness for men's health.

15/11/2020

Our Tekne team are raising funds and awareness this Movember for all the dads, brothers, sons and mates in our lives. We need your help.

Please donate to support men's health on the link below.
https://nz.movember.com/team/2383928

Movember, the month formerly known as November, is a moustache growing charity event held during November each year that raises funds and awareness for men's health.

25/08/2020

This pandemic has changed the work landscape forever and working from home will be the new normal.

While traditional File Servers and VPN connections can get you connected to the office. There is a modern way to do it.

We have moved customers to Microsoft Teams and they have since never looked back.

They were able to manage tasks and projects efficiently, chat and call the Team on the fly when needed, sync large files to work on locally and a lot more...

Is your Team, modern? if not, reach out with us at Tekne, email us at [email protected] or call us at 093606740

31/07/2020

With the things happening around us, still a lot to be thankful for.

Good job to the Team for getting our customers sorted during lockdown.

Tekne

29/07/2020

https://www.linkedin.com/posts/teknelimited_tekne-limited-is-incredibly-proud-to-be-named-activity-6693970650874413056-rv5O

Tekne Limited is incredibly proud to be named a Sophos Gold partner. Their industry leading anti-malware and firewall solutions provide top of the line...

14/07/2020

Tekne are experts in providing Managed IT services and securing/ improving our customer internal systems. We also assist in security auditing, training product support and software licensing. We are just a phone call/ email away.

[email protected]. 09 360 6740

[email protected] +64 9 360 6740 Tower 2, Stanway Business Park, 646 Great South RoadEllerslieAuckland, 1056New Zealand

01/07/2020

An expensive cyber security plan is worthless if staff are going to leave the door open to threats. Talk to Tekne today about end-user training.

Maybe not you exactly, but someone close you. Yeah, that person over there. Companies spend large amounts of money on robust firewalls, aggressive anti-malware solutions and having their infrastruc…

22/06/2020

https://tekneinsights.com/2020/06/23/is-your-business-still-using-rdp-its-probably-time-to-disable-that/

This will not be a technical discussion about what RDP is and how it functions. This is going to be a plain faced message to the dangers of using poorly secured RDP sessions.

16/06/2020

Well? Are you?

Are you ready for you and your staff to work from home?