20/10/2026
We are hiring an IT Support Officer in Suva.
Send your CV and references to [email protected] by Friday 6 November 2026.
You will be the first point of contact for day to day IT support, keeping our people and our client systems running. If you like solving problems and explaining them in plain language, this one is for you.
What the role involves:
• First line support for hardware, software, email and connectivity, in person and remotely
• Installing and configuring computers, applications, printers and other equipment
• Logging, prioritising and tracking helpdesk requests, escalating the complex ones
• Setting up and removing access for staff joining and leaving
• Keeping asset registers, licence records and documentation accurate
• Supporting security through access controls, updates and patching
What we are looking for:
• 1 to 3 years in IT support or a similar role
• Working knowledge of Windows, Microsoft 365, hardware and basic networking
• A diploma or degree in IT or Computer Science, or equivalent practical experience
• Clear communication, including explaining technical issues to non technical people
• Sound judgement with confidential information and system access
Experience with cloud applications or contact centre technology is an advantage.
Full time, based at our Suva office.