Hoed Research NZ Ltd

Hoed Research NZ Ltd We pride ourselves on positive relationships with our dedicated field force.

Drive Performance Improvement
Customer Experience Insights (CX), Mystery Shopping (Qualitative & Quantitative), Compliance Audits, Loss Prevention, Competitor Analysis, and much more, customised and tailored to your needs. Feedback provided through our mystery shops, retail audits and real-time customer interviews is integral to identify key aspects of the customer experience and improve the servi

ce offered to customers in New Zealand. Our page gives us the opportunity to connect and engage with our field force on a direct and open platform.

PAID MYSTERY SHOPPER – CHRISTCHURCHDo you have an interest in modern European vehicles?We are looking for a Christchurch...
10/06/2026

PAID MYSTERY SHOPPER – CHRISTCHURCH

Do you have an interest in modern European vehicles?

We are looking for a Christchurch-based mystery shopper to visit a car dealership and provide feedback on the sales experience.

You will be paid for your time.

No acting required, just be yourself
Visit a dealership as a normal customer
Apply here: https://hoed.co.nz/become-a-service-evaluator
Questions? Email [email protected]
Freephone 0800 164 470

Your customers may not always tell you when something is wrong.In many cases, dissatisfaction isn't expressed through a ...
02/06/2026

Your customers may not always tell you when something is wrong.

In many cases, dissatisfaction isn't expressed through a complaint or negative feedback. Instead, customers simply choose not to return.

Understanding the customer journey from an independent perspective can reveal valuable insights, helping organisations identify areas for improvement, strengthen customer loyalty, and make more informed business decisions.

Read more in our latest blog post: https://hoed.co.nz/what-your-customers-are-not-telling-you/

When the market is under pressure, pricing often comes under pressure too.While reducing prices can feel like the easies...
19/05/2026

When the market is under pressure, pricing often comes under pressure too.

While reducing prices can feel like the easiest option, it can also create longer-term challenges if the level of service, scope, or expectations remain unchanged.

A better approach is to clearly communicate the value being delivered, understand where adjustments can be made, and make pricing decisions with confidence.

It is not always about being the cheapest. It is about helping customers understand what they are paying for.

Read more: https://hoed.co.nz/pricing-pressure-in-a-tough-market/

At Hoed Research, our quick studies and baseline benchmarking give businesses an independent, practical snapshot of how ...
05/05/2026

At Hoed Research, our quick studies and baseline benchmarking give businesses an independent, practical snapshot of how their customer experience is performing across locations, channels, and touchpoints.

It is a simple way to cut through noise, replace assumptions with evidence, and move forward with confidence.

Ready for a calm reset? Learn more here: https://hoed.co.nz/the-calm-advantage/

14/04/2026

PAID MYSTERY SHOPPER – DUNEDIN
Are you planning to buy a new car in the next few months or have an interest in modern European EVs?

We are looking for a Dunedin-based mystery shopper to visit a car dealership and provide feedback on the sales experience.

✅ You will be paid for your time
✅ No acting required – just be yourself
✅ Visit a dealership as a normal customer

👉 Apply here: https://hoed.co.nz/become-a-service-evaluator
📧 Questions? Email [email protected]
📞 Freephone 0800 164 470

Drive Performance Improvement
Customer Experience Insights (CX), Mystery Shopping (Qualitative & Quantitative), Compliance Audits, Loss Prevention, Competitor Analysis, and much more, customised and tailored to your needs.

We use real people in real situations to show you what’s actually happening in your business.No scripts. No synthetic fe...
13/04/2026

We use real people in real situations to show you what’s actually happening in your business.

No scripts. No synthetic feedback.
Just insight you can act on.

Find out more: https://hoed.co.nz/bring-back-reality/

Customers do not leave because of price.They leave because the enquiry experience lets them down.This is where The Enqui...
18/03/2026

Customers do not leave because of price.
They leave because the enquiry experience lets them down.
This is where The Enquiry Test comes in.

Uncover the details: https://hoed.co.nz/the-enquiry-test/

02/03/2026

PAID MYSTERY SHOPPERS WANTED

Do you currently wear hearing aids?
We’d love to hear from you.

Hoed Research NZ is looking for people who already own and wear hearing aid(s) to take part in a paid mystery shopping assignment at a hearing aid clinic.

What’s involved:
✅ Attend a clinic visit and complete a hearing test
✅ Trial a new hearing aid product for one week
✅ Return the device after testing
✅ Take 1–2 photos
✅ Complete a short online survey via the Hoed Research portal

This is a paid assignment
All costs are reimbursed
No mystery shopping experience required
Interested?

Email our Allocations team at [email protected] or
📞 Call 0800 164 470
🌐 Or register your interest at [www.hoed.co.nz](https://www.hoed.co.nz)

Drive Performance Improvement
Customer Experience Insights (CX), Mystery Shopping (Qualitative & Quantitative), Compliance Audits, Loss Prevention, Competitor Analysis, and much more, customised and tailored to your needs.

Address

Building 3 Unit I, 195 Main Highway, Ellerslie
Auckland
1051

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 4pm
Friday 8am - 5pm

Telephone

+6495790731

Alerts

Be the first to know and let us send you an email when Hoed Research NZ Ltd posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Hoed Research NZ Ltd:

Share