BOSS. Back Office Support & Solutions

23/07/2026

Looking forward to kicking off today! 🙌

17/07/2026

We’re incredibly proud to share that BOSS. Back Office Support & Solutions has been named a Finalist in the 2026 Electra Business & Innovation Awards in the Professional & Business Services or Technology category.

At BOSS, we’ve never believed our role is simply to record what has already happened.

We see ourselves as an early-warning radar for businesses helping our clients identify risks before they become problems, uncover opportunities they may have otherwise missed, and eliminate blind spots so they can move forward with confidence.

Being recognised as a finalist is an incredible honour and reflects the trust our clients place in us every day.

To our clients, thank you for allowing us to be part of your journey. To our amazing team, thank you for the care, expertise and dedication you bring every day. And to everyone who has supported BOSS. along the way - thank you. This recognition belongs to all of you.

Congratulations to all of the other finalists. We look forward to celebrating with you at the awards evening 🥂

Here’s to continuing to help businesses see what’s ahead.

.

15/06/2026

We 🫶 Dr Ellen Joan Ford

12/06/2026

A great day in Wellington attending a post-Budget lunch with Finance Minister Nicola Willis hearing firsthand about the Government’s priorities, economic outlook, and plans for growth.

The discussion provided valuable insights into the challenges and opportunities ahead for New Zealand, with constructive conversations about supporting economic growth, businesses, and communities.

It was also a pleasure to support local business with a visit to La Cloche for coffee and a bite to eat. Small businesses play such an important role in our communities, and it’s always great to support local.

Following the lunch, we enjoyed a tour of Parliament. I half expected Tova and Jessica to appear around a corner with microphones at the ready, but fortunately it was a much more relaxed visit!

A special thank you to Wellington Chamber CEO Hayley Horan and the Wellington Chamber of Commerce team for their outstanding hospitality and for creating opportunities for meaningful dialogue between business and government. Your efforts in bringing people together to share ideas, perspectives, and solutions are greatly appreciated.

Thank you to everyone for an informative and engaging afternoon.

10/06/2026

nextAdvisory gets it.

If you’re still doing all the admin yourself, you don’t own a business…

The business owns you. 😅

Worth the read 👇

Top Tax Bracket problems - no time left!

I spoke with two business owners in one day that were both paying tax at the top marginal tax rate of 39%.

And both had no admin support.

They were doing everything themselves.

BUT they could identify there were things they couldn’t get to (like recreation and life).

I suggested they consider hiring admin support, and ASAP!

Let’s SAY some support costs $35 per hour.
(Could well be more, yes but this is just an illustration).

For 20 hours per week, over a full year, that’s:

$35 × 20 × 52 = $36,400

At first glance, the business owner always sees it as a $36,400 COST.

When really, it’s an INVESTMENT.

Now $36,400 of cost/investment isn’t REALLY what’s happening either.

On $36,400 of additional profit, approximately $14,196 disappears in tax.
(As they’re earning in excess of $180k those profits are taxed at 39%).

Meaning the amount you’d actually keep is only:

$22,204

So the real question becomes:

Would you pay $22,204 to get back more than 1,000 hours of your life each year?

That’s roughly:
20 hours per week
87 hours per month

That’s a pretty cheap exchange to be able to do more of the things you want to do!

Many business owners are still doing tasks they should have delegated years ago:
- Scheduling
- Inbox management
- Data entry
- Chasing paperwork
- Basic administration

Tasks that keep them busy but don’t actually grow the business.

We often observe that Kiwi business owners are scared to let go of money.

We’ve had to come up with many different ways to encourage them to do so. Like the above example or modelling out how many more sales to recover the investment into the new hire or equipment.

The best investment isn’t always on the share platform or pouring after tax profits into property.

Sometimes it’s the one that gives you your time back.

Once you have that time, you can spend it on:
- Sales
- Relationships
- Strategy
- Family
- Health

OR enjoying the business you’ve worked so hard to build (round of golf maybe?).

If you’re already in the top tax bracket, it might be worth asking yourself:

What could I stop doing this year if I invested in buying back my time?

19/05/2026

Excited to be attending the New Zealand Chambers of Commerce Conference in Rotorua this week, especially seeing AI being used not just as a topic of discussion, but as part of the live conference experience itself.

As someone passionate about systems, efficiency, and helping businesses work smarter, I’m genuinely looking forward to seeing how chambers across New Zealand are embracing practical AI tools and innovation in real time.

Huge credit to the Rotorua Business Chamber for hosting and pushing the conversation forward. The future of business support, productivity, and connection is evolving quickly and it’s exciting to be in the room for these conversations.

Looking forward to connecting with other chamber leaders, sharing ideas, and bringing fresh thinking back to our community.

https://www.nzherald.co.nz/rotorua-daily-post/news/artificial-intelligence-to-help-run-new-zealand-chambers-of-commerce-conference-in-rotorua/2OGQBSANTZHM3MLCHGQQED5UBI/

It will listen to speakers via an app created for the event.

10/05/2026

08/04/2026

Being your own boss has its perks… but what happens if you can’t work?

ACC can be confusing, and getting it wrong can cost you. That’s why we’re hosting ACC Uncovered, a practical session designed specifically for self-employed business owners.

Join Kitty and Marc from Cover Yours Insurance for a clear, no jargon breakdown of what you actually need to know to protect your income and your business.

📅 Wednesday 22 April
⏰ 9.00am–9.45am
📍 The Bond Store
🎟️ Free event, registration required

Come along, ask questions, and walk away with clarity.

🔗 RSVP here: https://www.kapitichamber.org.nz/events #!event/2026/4/22/acc-uncovered-what-self-employed-business-owners-need-to-know

06/04/2026

Rather late than never…

In March, Aimee and I were lucky enough to attend the International Women’s Day lunch sponsored by Wakefields Lawyers, thanks to Women in Business and the Kāpiti Business Chamber

We had the privilege of hearing from Suzanne Paul — and wow.

Here’s what’s been sitting with me since…

Some of the most capable, driven, and successful people I know don’t fit the “standard” mould.

Dyslexia.
ADHD.
On the spectrum.

And yet they’re the ones building, scaling, solving, and leading.

And it’s not just globally it’s right here in NZ too:

• Taika Waititi — dyslexia
• Sir Richard Taylor — dyslexia
• Paul Henry — dyslexia

And globally:
• Richard Branson — dyslexia
• Elon Musk — autism spectrum
• Ingvar Kamprad — dyslexia
• Walt Disney — dyslexia
• Henry Ford — dyslexia
• Charles Schwab — dyslexia
• Daymond John — dyslexia
• Barbara Corcoran — dyslexia

(Notice a pattern?)

Suzanne shared her experience with dyscalculia — and it hit.

Because the diagnosis isn’t the limitation —
it’s the instruction manual.

It tells you how to build the right support.
The right systems.
The right way of operating.

And when that clicks?
That’s where the edge comes from.

Resilience.
Creativity.
Grit.

Different wiring isn’t a weakness.
It’s leverage!

At BOSS., we don’t force people into boxes.
We build around how they actually work.

No labels holding people back.
Just better systems backing them.

That’s where good business gets built.