Bamboo Salon Consulting

Bamboo Salon Consulting Every salon owner dreams of a successful business! Clients now expect and deserve the ultimate experience every time they step through the salon door.

Our tools, programs and personalised coaching will help you grow your knowledge and leave you feeling empowered and ‘in love’ with your business again. Systems, structure and a strategy now play an integral role in the success of your salon business. Our programs are designed to empower you as a salon owner and arm you with the tools, focus and mindset to create a positive culture change within your business.

Welcome back to my '5 mistakes I see stylists making' series.Today we're talking about a mistake I think almost every st...
18/06/2026

Welcome back to my '5 mistakes I see stylists making' series.
Today we're talking about a mistake I think almost every stylist has made at some point... deciding what a client can and can't afford before we've even given them the choice.

This one can be uncomfortable.

We decide someone won't want the treatment.
Won't buy the retail.
Won't pay for their toner.

But often that's our own money story talking, not theirs.

It's not our job to spend our clients' money for them.

Our job is to educate and offer.

'There's a treatment that would really benefit your hair.'
'This heat protection would be perfect for you.'
'To achieve the tone of blonde you are after today, your hair will require a toner after your foils.'

The client gets to decide if it's right for them.
Some will say yes.
Some will say no.

Both answers are perfectly okay.

But if we never offer, we've taken away their opportunity to choose.

Welcome back to my '5 mistakes I see stylists making' series.Last time we talked about taking clients on a hair journey....
16/06/2026

Welcome back to my '5 mistakes I see stylists making' series.

Last time we talked about taking clients on a hair journey. Today, we're looking at another opportunity that often gets missed... continuing the product conversation after those first few visits.

I often hear stylists say, 'Oh, she already knows what I recommend, I told her last time'.

Does she though?

Hair changes. Seasons change. Colours change. Client budgets change. Product technology changes. They use up whats in their stash and home and are now ready to try that product you've talked to them about.

Product recommendations shouldn't be a once-and-done conversation when someone first sits in your chair.
Every appointment should include a quick check-in.

'How are you finding that shampoo?'
'Are you using any heat protection at home?'

Sometimes the answer will be that everything is working perfectly. Great! You've reinforced the value of what they already own.
Other times, you'll uncover a new need that genuinely helps your client.
Selling products shouldn't feel salesy.
It's simply making sure your client has the right tools to look after the work you've just done.

Welcome to my '5 mistakes I see stylists making' series.Over the next few weeks, I'm going to share a few simple things ...
14/06/2026

Welcome to my '5 mistakes I see stylists making' series.

Over the next few weeks, I'm going to share a few simple things that I often see in salons that, with a small tweak, can have a really positive impact on both your clients' experience and your income.

These aren't about being a "bad" stylist. In fact, most come from good intentions or habits we've simply picked up along the way.

So, let's start with number one...

One of the biggest mistakes I see stylists make is treating every appointment as a stand-alone visit.

A client comes in wanting to go lighter, grow their hair, improve the condition, or eventually embrace their grey... and we either try to do everything in one appointment or we don't explain the bigger picture.

The magic happens when you take them on a hair journey.

"Today we'll get you to here. At your next appointment we'll build on that. In six months, this is what we're aiming for."

Clients love having a plan. It builds trust, manages expectations and takes the pressure off both of you.

It also creates consistency for your business. Clients who understand the journey are much more likely to rebook, invest in home care and stay loyal because they can see the progress.

You're not just 'doing hair'.

You're building trust.
You're creating a plan.
You're growing a relationship.

5 mistakes I see Stylists making (and they're all fixable).Over the next few weeks, I'm going to break each one down bec...
11/06/2026

5 mistakes I see Stylists making (and they're all fixable).
Over the next few weeks, I'm going to break each one down because none of these are about being a "bad stylist". Most of them come from good intentions, old habits, or simply not being taught another way.

A few small shifts in these areas can make a huge difference to your income, your confidence, and your clients' results.

Stay tuned...

09/06/2026

Has everyone already heard about Instagram’s new reorder grid feature and I’m just turning up late to the party? Or is this actually new new? 😅
Either way, I’ve only just found it and I’m a little bit excited about it.

I’ve never been someone who obsesses over having a perfectly curated feed, but you know when you post something and then think, “ugh... that would have looked better one spot over”? Well, that little ni**le has officially been solved.

Now you can simply hold your finger on a post in your profile grid, a menu will pop up, tap ‘Reorder Grid’, and then drag your posts into whatever order you want.

No deleting. No reposting. No living with that one post that bugs you every time you open your profile. Too easy 👊

You’re welcome. 💁‍♀️

I spend a lot of time talking about salon numbers, pricing, culture, leadership, and all the serious business stuff.But ...
05/06/2026

I spend a lot of time talking about salon numbers, pricing, culture, leadership, and all the serious business stuff.
But there's a whole lot more to me than spreadsheets and coaching calls.
So here's 6 things you probably don't know about me...
Including the fact that when my husband and I got married, we'd never lived together, were living five hours apart, and didn't actually move in together until four months later. 😳
Looking back, that feels either wildly romantic or completely unhinged. I'm still not sure which (but knowing me, it was unhinged 😂)

Your turn... tell me one thing about yourself that most people would never guess.

How's it going out there? 👀We're into June now, which means winter is knocking on the door. Traditionally, this can be a...
04/06/2026

How's it going out there? 👀

We're into June now, which means winter is knocking on the door. Traditionally, this can be a bit of a slower time for some salons, and over the last few weeks I've had a few people mention they've had the odd quiet week.
Before you panic and decide the sky is falling, remember this...

What you're experiencing today is often the result of decisions your clients made at their last appointment.

And what was happening back then?
Mid-March was when fuel prices took a decent jump. For many clients, that may not have changed whether they came to their appointment, but it may have changed whether they rebooked, stretched their visits out, or decided to "see how things go".
So if things feel a little quieter than normal, don't assume it's because everyone suddenly hates their hairdresser. It's usually not that dramatic.🤭

Now is a great time to focus on rebooking.
Go old school. Run a rebooking draw. Give away something people actually want to win. A $250 salon voucher is a very enticing prize 😉

Get clients to book their next two appointments and suddenly winter starts looking a whole lot healthier. Before you know it, we'll be talking about Christmas bookings.
Yes. I know. It's June and I've already mentioned Christmas. I'll see myself out.

One last tip: make it compulsory for people to include their email address on the entry form. It's a simple way to update your database while you're at it.
Two birds. One stone. Future you will be thankful next time you want to send out an email to all your clients 😉

01/06/2026

Some days self-care isn’t a massage or a day off.
It’s a client saying, “Let’s do Zoom.”
And suddenly your commute is 12 steps, your dress code includes slippers, and your assistant is a miniature schnauzer.
That’s better. 😂

My first client this morning cancelled last minute because they were sick (which is absolutely fair enough and this post...
24/05/2026

My first client this morning cancelled last minute because they were sick (which is absolutely fair enough and this post is definitely not about them 😂).
But you know how easy it is to spiral…
“First client of the week cancelled… guess the whole week is a write off now.”
Old me probably would have catastrophised it a bit.
Instead? I used the time wisely.
Did my GST.
Ticked off a few admin jobs.
Had coffee (obviously ☕️).
Walked the dog.
Reset for the rest of the week.
Sometimes having a little “what can I do if I get a cancellation?” backup plan can make a huge difference mentally. It helps you still feel productive instead of frustrated.
And yes… a robust cancellation policy helps a salon too 😉

When winter hits and the home office loses the battle against the heat pump, so the dining table becomes HQ.One end says...
19/05/2026

When winter hits and the home office loses the battle against the heat pump, so the dining table becomes HQ.
One end says ‘productive business woman’… the other says ‘someone still needs to put away the washing’ 😉
Talk about still trying to run a business and a fully functional household 😅

Does this feel familiar to you?

Address

Rolleston

Opening Hours

Monday 9am - 4pm
Tuesday 9am - 4pm
Wednesday 9am - 4pm
Thursday 9am - 4pm
Friday 9am - 4pm

Telephone

+64272810022

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