28/01/2026
More and more companies replace their people with AI. However, there are industries that still need the human touch, especially healthcare and accounting. Rather than having businesses completely depend on AI to run things, the better approach is empowering teams and helping them perform better and more efficiently supported by custom smart software solutions.
👉 The AI +Human model:
Working with teams of high-performing offshore staff assisted by AI agents that are coded to the clients' business rules.
The results:
âś… Up to 70% savings on people cost compared to onshore staff.
âś… Improved productivity especially in repetitive tasks like back office and administrative functions.
âś… Benefiting from the speed and accuracy of AI agents assisting human staff.
âś… Having human agents do oversight or deal with edge cases or more complex decision-making on issues that go beyond AI coding.
âś… In healthcare and even accounting, having human agents deliver customer support in the way patients and customers expect, resulting in a better customer experience and brand value.
Glean insights into the pros and cons of AI in business from our founder and CEO Robert Brough in our latest podcast (link in the comments).