Write Group

02/09/2026

Did you know that Write Group partners with B1G1? It's a global giving platform that links every piece of work we deliver to a real, tracked impact for communities around the world.

Here's what our partnership means:

📚 When you attend an open workshop, you’ll help a girl in India get a day of literacy education

🍽️ When we train your team in-house, you’ll help a child in Sri Lanka get five days of nutritious meals

✏️ When you hire us for a content project, you’ll help fund essentials for homeless people in South Africa

📖 When you subscribe to Write Online microlearning, you’ll help children in Tanzania receive textbooks

🌿 When you attend one of our live Q&As, you’ll help protect rainforest in Indonesia

We've supported charities here in New Zealand for years, and that will not stop. But now, our partnership with B1G1 means that every single piece of work we do creates something good for someone who needs it.

Find out more here: https://writegroup.io/home/our-global-impact/

01/09/2026

A huge thank you to everyone who attended last week's 'New to NZ: Writing for Kiwi business culture' workshop. Thank you for all the great feedback. Here's what some of you had to say:

'This was an eye-opener. Simple changes make a big difference in the way you communicate within the NZ landscape.'
Kuntal SM, Kin Recruitment

'This was one of the most useful writing workshops I have attended. The content was practical, engaging, and immediately applicable to my day-to-day work.'
Mengmeng Z, Ministry for Primary Industries

If you or your team members speak English as a second or third language and want to understand the unwritten rules of New Zealand workplace communication, join us for our next workshop on 10 November.

More information at

https://writegroup.io/training/open-business-writing-workshops/

26/08/2026

Huge thanks to Environment Canterbury for their lovely feedback after their recent A3 Reports workshop.

A3 reports are a fantastic way to convey your information to busy readers. But they need careful planning, with your key messages distilled to the essentials. This workshop helps teams learn to think visually and creatively to achieve that impact.

If your team is drowning in dense reports that take too long to write (and even longer to read), this could be for you. Details here 👇

https://portal.write.co.nz/EComm/Workshops?WorkshopTypeID=11&_gl

24/08/2026

If your team is asking questions about AI that you don’t fully have the answers to, pretending to be certain rarely works.

When technology moves so fast, the best leaders aren’t the ones with all the answers — they’re the ones who think critically, communicate honestly, and lean into human skills.

In our upcoming 30-minute live Q&A, we’re tackling why critical thinking and soft skills are some of the most important leadership capabilities of the AI era.

Speakers Una Cox (AI Innovation Lead at Write Group) and Cillín Hearns (Leadership and Performance Coach) will explore:
• why critical thinking is essential as AI advances
• why softer human skills matter and why honesty is the best policy
• common responses to AI — and how leaders can manage these.

Join us on:
📅 Monday, 7 September 2026
🕛 8.30am to 9.00am (NZST)
📌 On Zoom

Save my spot: https://zoom.us/webinar/register/WN_bAkiBdLgSRiRwdLEsn5Lrg

And as a bonus, for every person attending this Q&A, we’ll be donating to a project that helps protect rainforests in Indonesia.

Find out about the rainforest project: https://writegroup.io/home/our-global-impact/

21/08/2026

The more AI advances, the more important human skills become — especially for leaders.

When technology can generate answers in seconds, the real value for leaders isn’t in knowing all the answers. The best leaders think critically and lean into soft skills.

Pretending to be certain rarely works. What does work is your humanity: listening, communicating, thinking clearly, asking good questions, and using good judgement.

In our upcoming live Q&A, AI Innovation Lead Una Cox and Leadership and Performance Coach Cillín Hearns explore why critical thinking is one of the most important leadership capabilities of the AI era.

Join us on:
📅 Monday, 7 September 2026
🕛 8.30am to 9.00am (NZST)
📌 On Zoom

Save my spot: https://zoom.us/webinar/register/WN_bAkiBdLgSRiRwdLEsn5Lrg

What we’ll explore
• Why critical thinking is essential as AI advances
• Why softer human skills matter and why honesty is the best policy
• Common responses to AI — and how leaders can manage these

Our speakers
Una Cox — AI Innovation Lead at Write Group. Una believes ‘thinking about thinking’ is the key to making better decisions. She brings a sharp eye for how AI can enhance human judgement rather than replace it.

Cillín Hearns — Director at Results Coaching and author of First, Lead Yourself and Now, Lead Others. With extensive background in IT, banking, and government, Cillín helps leaders grow with his practical, story-driven approach.

And as always — for every person who attends our live Q&A, we’ll make a contribution through our B1G1 partnership to help protect the Indonesian rainforest from wildfires.

Find out about the rainforest project: https://writegroup.io/home/our-global-impact/

Register for free and select ‘Add to calendar’ for a reminder on the day.
https://zoom.us/webinar/register/WN_bAkiBdLgSRiRwdLEsn5Lrg

20/08/2026

None of us wake up and decide, ‘Today, I’m going to send a passive-aggressive email.’ At least hopefully not!

It usually happens when:
• we’re in a rush
• we’ve answered the same question multiple times
• we’re trying to sound professional and ‘corporate’ but it’s not quite landing.

However it happens, it usually results in phrases like ‘As stated below...’ or ‘As we all agreed…’ that might sound friendly to us but can feel icy to the receiver.

Directness isn’t rude, it’s clear — and clarity saves everyone time.

In one of our recent blogs, Jayne Webb talks about how to swap out the accidental passive-aggression for genuine and clear comms.

Read the blog here:

Are your emails secretly passive-aggressive? Discover five common habits that ruin trust, and learn how to communicate clearly instead.

20/08/2026

At Write Group, we’re proud to run an accreditation process for our expert consultants. For those who deliver highly customised training, it can take a year or more to complete their portfolio — and the expectations are high. Those who train have to prove that they can do it all:

💡 listen to client needs and plan the perfect solution
🧠 master a wide range of topics
💻 become specialists in various disciplines
🧑‍💼 understand the special nature of various sectors and roles
👷‍♀️ respond to individual participant needs
🤔 think rigorously
👏 and a whole lot more.

When a trainer becomes accredited, it says a lot.

Why do we do we have accreditation, when our consultants are already excellent at what they do? It all comes down to standards. At Write we have created an environment for ourselves in which quality, rigour, scrutiny, and certainty are embedded in our brand. We believe in setting criteria that consistently produce the very best results. Whatever the topic, sector, level, or need, we want every client to know they’ll get the same exceptional experience with any trainer. Our accreditation process is part of how we make that happen.

Last week, we had a very belated celebration for the accreditation of three of our trainers: Daniel Androutsos, Friederike Tegge, and Penny Maxwell. Danny, Rike, and Penny have been wowing clients for years. Accreditation is a way of formally and rigorously recognising their brilliance.

To mark it, we played a game with anonymous client feedback. Trying to guess who each piece of feedback was about was harder than it should have been! That’s because the fabulous comments like these could have easily belonged to any of them:

• ‘sensitive, kind, personable, and encouraging’

• ‘dove in deep where necessary and lightly encouraged on other topics without making me feel stupid’
• ‘really engaging and so responsive to what the group was saying’
• ‘an incredible presenter who was great at maintaining the audience’s attention’
• ‘grasped the nuances and subtleties of our work/writing challenges and special contexts of our workplace’
• ‘learnt way more than I expected to.’

🎉Huge congratulations to Penny, Rike, and Danny. Our clients are in very capable hands.

Pictured, left to right: Danny, Penny, Jacob Lister, Rike

18/08/2026

We’ve all received those emails that require a second read — or maybe even a dictionary to understand. A big cause of that is corporate jargon.

From ‘circling back’ to ‘leveraging synergies’, corporate buzzwords sound impressive and usually start as useful shorthand. But over time, this corporate jargon pollutes our workplace communication:
• it slows teams down
• it excludes new staff and client
• it weakens trust and clarity.

In our latest blog, we share a simple clarity check to help clean up your emails, reports, and team communications.

Read the blog here: https://writegroup.io/is-jargon-monoxide-polluting-your-writing/

What’s one corporate buzzword you’d love to ban from your inbox? Comment below 👇

Is jargon monoxide polluting your emails? Learn how business buzzwords affect clarity and discover how to write in clear, plain language.

17/08/2026

Have you ever been to a great training session, then gone straight back to old habits? Here are a few tips to help you make it stick.

1. Reflect on what you learnt within 24 hours — don’t let a busy inbox stop you

2. Pick ONE thing to change as a starting point

3. Revisit it monthly and ask yourself, ‘What have I actually changed?’

4. Ask AI to quiz you on what you learnt

The training session isn’t the hard part. What happens in the next 24 to 48 hours is what matters the most.

Listen to the full conversation for more tips 👇

Without the right follow-through, even the best learning can fade. ...

13/08/2026

One piece of advice we share a lot? Clarity beats jargon every time.

Here are three common jargon phrases you can swap for plain language.

• Jargon: I don’t have the bandwidth for that this week. Let’s circle back Monday.
• Translation: I don’t have time right now. Let’s talk about it again on Monday.

• Jargon: We need to leverage our core competencies.
• Translation: We need to use our main strengths.

• Jargon: What is the value proposition?
• Translation: What is the main benefit?

Which buzzwords will you leave behind? Let us know in the comments 👇