PixelEye

01/03/2026

📢 SERVICE ADVISORY

⚠️ Facebook and Messenger Are Currently Experiencing Downtime

We have received multiple reports that Facebook and Messenger are currently experiencing technical issues. Some users may have difficulty accessing the apps, sending messages, or loading content.

📌 Important Reminder:
🚫 Please DO NOT reset your modem.
🚫 Do NOT change any modem settings.

We will provide updates once the services are fully restored.

Thank you for your patience and understanding. 🙏

26/02/2026

17/02/2026

Restored

Kindly restart your modem

19/01/2026

restored

kindly restart your modem

08/01/2026

Status: Restored

Kindly restart your modem.

31/12/2025

Status: Restored

Kindly restart your mode.

27/12/2025

Customer Advisory

Due to a technical issue, some users may have experienced intermittent or lost connectivity this evening. Our team is actively conducting repairs to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience as we work to restore full service. Thank you for your understanding.

affected areas-- Cadac-an to Tinali-an

If you need further assistance, please contact our support team.

--restored

09/12/2025

Fiber Cut
Affected Area: Canmarating to Tinalian
Restoration/Repair: Ongoing

03/12/2025

📢 Service Advisory: Ongoing Internet Restoration and Repair

Dear Valued Subscribers,

We would like to inform you that network restoration and repair works are currently ongoing. Our technical teams are working continuously to restore full connectivity as soon as possible.

🔧 Restoration is currently ongoing in the following areas, and delays may be expected due to the unfavorable weather conditions:

Barayong – Tinalian

Balocawehay

Some areas in Javier, Leyte

If your modem shows a red LOS (Loss of Signal) light, please send us a message right away so we can assist in checking your connection status.

We sincerely apologize for the inconvenience and appreciate your patience and understanding during this restoration period.

Thank you for bearing with us as we work to bring your service back online.

📞 For assistance: Message us directly through this page or contact our customer support hotline.
🌐 Updates: We will continue to post regular updates as restoration progresses.

Send a message to learn more

02/11/2025

With Tropical Storm Tino expected to affect our area soon, we’re reminding everyone to take precautions and stay safe. Some areas may experience temporary internet interruptions, but our team is on standby to restore services as soon as it’s safe.

Send a message to learn more

25/09/2025

𝗧𝘆𝗽𝗵𝗼𝗼𝗻 𝘀𝗮𝗳𝗲𝘁𝘆 𝘁𝗶𝗽𝘀 𝗻𝗮 𝗱𝗮𝗽𝗮𝘁 𝗺𝗮𝗮𝗿𝗮𝗺 𝘁𝗮!
𝗦𝘁𝗮𝘆 𝗮𝗹𝗲𝗿𝘁, 𝘀𝘁𝗮𝘆 𝘀𝗮𝗳𝗲 𝗔𝗯𝘂𝘆𝗼𝗴!