New Bacolod Cable

30/07/2026

SERVICE ADVISORY

Please be advised that there will be a temporary interruption of Internet and Cable TV services on:

Date: August 1, 2026 - Saturday
Time: 9:00 AM – 5:00 PM

Affected Areas:
Meadows of Camelot, Camelot Residences, Brgy. Estefania

This is due to line transfer following the installation of new power posts by Negros Power (NEPC).

We apologize for the inconvenience and appreciate your understanding.

27/07/2026

MAINTENANCE ADVISORY

To Our Valued Subscribers,

Please be advised that some subscribers are currently experiencing loss of Fiber Internet and Cable TV services due to an incident in which a container van accidentally struck our fiber optic line, resulting in a fiber cable break.

The following areas are affected:

* Capitol Heights 2
* Durian St.
* Atis St.
* Macopa St.
* La Salle
* Villa Ramos
* Las Villas de Hervias
* Gloria St.
* Salvacion St.
* Purok Cabacawan

Our technical team is already on-site and is working diligently to repair the damaged fiber line and restore all affected services as quickly as possible.

We sincerely apologize for the inconvenience this unexpected incident has caused and appreciate your patience and understanding while restoration is in progress.

Thank you for your continued support.

23/07/2026

SERVICE ADVISORY

Please be advised that there will be a temporary interruption of Internet and Cable TV services on:

Date: July 25, 2026 - Saturday
Time: 9:00 AM – 3:00 PM

Affected Areas:
Montevista Area

This is due to line transfer following the installation of new power posts by Negros Power (NEPC).

We apologize for the inconvenience and appreciate your understanding.

15/07/2026

INTERNET SERVICE ADVISORY

Dear Valued Subscribers,
We are aware of the recent internet connectivity issues caused by a downtime from one of our upstream Internet Service Providers (ISPs). We are pleased to inform you that our services have already been restored.

If you are still experiencing connection problems, please reboot your modem by following these steps:
1. Unplug the modem's power supply.
2. Wait for 10–15 seconds.
3. Plug the power supply back in and allow the modem to reconnect.

We sincerely apologize for the inconvenience and appreciate your patience and understanding while we worked to resolve the issue.

Thank you for your continued support.
– Management

01/07/2026

MAINTENANCE ADVISORY

To Our Valued Subscribers,

Please be advised that our scheduled maintenance activity, originally set from 9:00 AM, has been rescheduled today from 10:00 AM. The maintenance window has also been extended until 5:00 PM.

During this period, some subscribers may experience intermittent service interruptions. Our technical team is working to complete the maintenance as quickly as possible and restore all services.

We sincerely apologize for the inconvenience and appreciate your patience and understanding.

Thank you.

SERVICE ADVISORY

Please be advised that there will be a temporary interruption of Internet and Cable TV services on:

Date: July 01, 2026 - Wednesday
Time: 9:00 AM – 3:00 PM

Affected Areas:
Josefina St., Eroreco Subd., Victoria St., Purok Yanson 1 & 2.

This is due to line transfer following the installation of new power posts by Negros Power (NEPC).

We apologize for the inconvenience and appreciate your understanding.

30/06/2026

N CASE YOU MISSED IT:
Scheduled Maintenance will proceed tomorrow July 01, 2026 - Wednesday

SERVICE ADVISORY

Please be advised that there will be a temporary interruption of Internet and Cable TV services on:

Date: July 01, 2026 - Wednesday
Time: 9:00 AM – 3:00 PM

Affected Areas:
Josefina St., Eroreco Subd., Victoria St., Purok Yanson 1 & 2.

This is due to line transfer following the installation of new power posts by Negros Power (NEPC).

We apologize for the inconvenience and appreciate your understanding.

30/06/2026

MAINTENANCE ACTIVITY COMPLETED

To Our Valued Subscribers,

We are pleased to inform you that our scheduled maintenance activity has been successfully completed, and all affected services have now been fully restored.

We sincerely apologize for the delay in completing the maintenance and for any inconvenience this may have caused. We greatly appreciate your patience, understanding, and continued support throughout the activity.

If you are still experiencing any connectivity issues, please try rebooting your modem by unplugging the power adapter for 10–15 seconds, then plugging it back in. If the issue persists, please don't hesitate to contact our support team for assistance.

Thank you for choosing our service.

SERVICE ADVISORY

Please be advised that there will be a temporary interruption of Internet and Cable TV services on:

Date: June 30, 2026 - Tuesday
Time: 9:00 AM – 3:00 PM

Affected Areas:
Whole area of Brgy. Bata (Prk Riverside, Goldcrest 1,2,3, Prk Mahimaya-on, Prk Masinadyahon, Prk Magbinuligay, Prk Mainuswagon, Prk Tunay, Prk Katilingban, Hab-hab, Octagon Village, Sawmill 1,2,3, Marapara Subd., Montebello Subd.)

This is due to line transfer following the installation of new power posts by Negros Power (NEPC).

We apologize for the inconvenience and appreciate your understanding.

30/06/2026

To Our Valued Subscribers,

Our scheduled maintenance activity is still ongoing and is taking longer than initially expected. We sincerely apologize for exceeding the estimated completion time.

We are pleased to inform you that some areas have already been restored and are now back online. However, our technical team is still working to complete the remaining maintenance and restore service to all affected areas as quickly and safely as possible.

We understand the inconvenience this may cause and greatly appreciate your patience and understanding during this time.

SERVICE ADVISORY

Please be advised that there will be a temporary interruption of Internet and Cable TV services on:

Date: June 30, 2026 - Tuesday
Time: 9:00 AM – 3:00 PM

Affected Areas:
Whole area of Brgy. Bata (Prk Riverside, Goldcrest 1,2,3, Prk Mahimaya-on, Prk Masinadyahon, Prk Magbinuligay, Prk Mainuswagon, Prk Tunay, Prk Katilingban, Hab-hab, Octagon Village, Sawmill 1,2,3, Marapara Subd., Montebello Subd.)

This is due to line transfer following the installation of new power posts by Negros Power (NEPC).

We apologize for the inconvenience and appreciate your understanding.

29/06/2026

IN CASE YOU MISSED IT:
Scheduled Maintenance will proceed tomorrow June 30, 2026 - Tuesday

SERVICE ADVISORY

Please be advised that there will be a temporary interruption of Internet and Cable TV services on:

Date: June 30, 2026 - Tuesday
Time: 9:00 AM – 3:00 PM

Affected Areas:
Whole area of Brgy. Bata (Prk Riverside, Goldcrest 1,2,3, Prk Mahimaya-on, Prk Masinadyahon, Prk Magbinuligay, Prk Mainuswagon, Prk Tunay, Prk Katilingban, Hab-hab, Octagon Village, Sawmill 1,2,3, Marapara Subd., Montebello Subd.)

This is due to line transfer following the installation of new power posts by Negros Power (NEPC).

We apologize for the inconvenience and appreciate your understanding.

27/06/2026

SERVICE ADVISORY

Please be advised that there will be a temporary interruption of Internet and Cable TV services on:

Date: July 01, 2026 - Wednesday
Time: 9:00 AM – 3:00 PM

Affected Areas:
Josefina St., Eroreco Subd., Victoria St., Purok Yanson 1 & 2.

This is due to line transfer following the installation of new power posts by Negros Power (NEPC).

We apologize for the inconvenience and appreciate your understanding.