VA Crizel Mae

VA Crizel Mae Your partner in productivity. ✨ Providing professional VA services to scale your business.

Looking for someone who takes ownership, communicates well, and gets things done? Let's connect.A year ago, I never imag...
20/07/2026

Looking for someone who takes ownership, communicates well, and gets things done? Let's connect.

A year ago, I never imagined I'd be preparing for a career in Virtual Assistance.

What I did know was this:

I enjoy helping people.
I enjoy staying organized.
I enjoy solving problems.

Those strengths guided me through 10+ years in customer service, and they continue to guide me as I transition into the VA industry.

Learning new tools is only one part of the journey.

The real value comes from showing up consistently, communicating professionally, and treating every task with care.

I'm excited to keep learning, growing, and supporting businesses that need someone they can rely on.

Every opportunity is a chance to prove what dedication looks like.



If my background aligns with your team's needs, let's connect. I'm ready to learn, contribute, and grow with the right opportunity.

19/07/2026

Stop selling your services.

Start solving problems.

Because clients don’t hire the VA with the longest service list.

They hire the one who makes their life easier.

No fancy office. No perfect setup. Just commitment.Every day is another opportunity to learn, improve, and move one step...
19/07/2026

No fancy office. No perfect setup. Just commitment.

Every day is another opportunity to learn, improve, and move one step closer to becoming the Virtual Assistant I aspire to be.

Growth isn't always loud. Sometimes it's simply showing up, staying consistent, and trusting the process.

Small progress still counts.

✨ One day, these quiet moments will become the success story.



Let's inspire each other! 💬

What's one habit or daily routine that's helping you reach your goals?

Share it in the comments—you might motivate someone to keep going today. 🚀

I'm not changing who I am—I'm expanding what I can do.Every customer I helped...Every challenge I solved...Every deadlin...
19/07/2026

I'm not changing who I am—I'm expanding what I can do.

Every customer I helped...
Every challenge I solved...
Every deadline I met...

Prepared me for this new career.

Learning new skills is important, but building on years of experience is what gives me confidence moving forward.

The journey continues.

Every career starts with a decision to grow.Today, I'm proud to share that I've completed my Virtual Assistant training,...
17/07/2026

Every career starts with a decision to grow.

Today, I'm proud to share that I've completed my Virtual Assistant training, marking the beginning of a new chapter in my professional journey.

While I'm new to the Virtual Assistant industry, I bring something that can't be learned overnight—over 10 years of customer service experience. Throughout my career, I've helped customers, processed high-volume orders, resolved complex concerns, managed billing inquiries, and consistently delivered accurate, reliable support.

That experience has shaped how I work:
✔ Organized and detail-oriented
✔ Reliable under pressure
✔ Quick to learn new tools and systems
✔ Committed to providing excellent customer experiences

To prepare for remote work, I've invested time in learning the fundamentals of:
• Administrative Support
• Email & Calendar Management
• Google Workspace
• Microsoft Office
• Canva
• CRM Systems
• Data Entry
• Social Media Assistance
• Slack, Trello, and Zoom

I may not have years of VA experience yet, but I do have the professionalism, work ethic, and determination to become an asset to the right team.

I'm currently open to opportunities as a Virtual Assistant, Administrative Assistant, Customer Support Representative, or E-commerce Support Specialist.

If you're looking for someone who is dependable, eager to learn, and genuinely committed to helping your business succeed, I'd love to connect.

Thank you for taking the time to visit my profile. Here's to new beginnings and meaningful opportunities. ✨

10/07/2026

Listen to Understand, Not Just to Respond

One of the biggest mistakes new VAs make during interviews or discovery/consultation calls is focusing too much on what they will say next.

While the client is talking, they’re already thinking:

❌ “How should I answer?”

❌ “How can I impress them?”

❌ “What service should I offer?”

As a result, they miss important details.

⸻

What Does “Listen to Understand” Mean?

It means your goal is not to prepare your next answer.

Your goal is to truly understand what the client is saying, feeling, and experiencing.

Think of yourself as a detective.

Don’t just listen for tasks.

Listen for problems.

⸻

Example

A client says:

“I’ve been working late every night just trying to keep up with emails.”

A VA who listens to respond might say:

“I can manage your emails.”

A VA who listens to understand might ask:

“That sounds exhausting. What tasks are taking up most of your day?”

See the difference?

The second VA is trying to understand the bigger problem before offering a solution.

⸻

Why Is This Important?

Sometimes clients tell you the task.

But what you really need to discover is the problem behind the task.

For example:

Client says: “I need help with scheduling.”

What they might really mean:

👉 “I’m overwhelmed.”

Client says: “I need a VA.”

What they might really mean:

👉 “I’m doing too much by myself.”

Client says: “I need someone reliable.”

What they might really mean:

👉 “I’ve hired people before and got disappointed.”

The more you understand the real problem, the better you can help.

⸻

A Simple Rule: Talk Less, Listen More

During interviews or consultation calls:

🗣️ Let the client talk about 70% of the time.

👂 You talk about 30% of the time.

The more the client talks, the more information you gather.

And the more understood they feel.

⸻

Questions You Can Ask

Instead of immediately talking about your services, try asking:

* What made you start looking for support?
* What tasks take up most of your time?
* What is your biggest challenge right now?
* If you could remove one task from your plate today, what would it be?

These questions help uncover the real problem.

⸻

The Secret

Clients don’t hire the person who talks the most.

They hire the person who understands them the best.

When people feel heard, they trust you.

And when they trust you, they’re more likely to hire you.

Remember:

Listen less to answer.

Listen more to understand.

Because sometimes the real problem isn’t what the client says—it’s what they’re trying to tell you underneath their words.

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Garreta
Badoc
2904

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