M & A Resource Training & Publishing Inc.

M & A Resource Training & Publishing Inc. Cagayan de Oro City based professional Trainers, Facilitators and Consultancy company

A resource center based in Cagayan de Oro City, managed by competent and experienced facilitators and trainers, backed up by a pool of professionals in different fields.

Microexpressions: The Face of Emotional Intelligence.Last month, Our CEO was invited by his mentor from the Microexpres...
06/05/2026

Microexpressions: The Face of Emotional Intelligence.

Last month, Our CEO was invited by his mentor from the Microexpressions Training Course, Patryk Wezowski, to attend the "New Scientific Insights Microexpressions Webinar." (https://lnkd.in/g526UnkW) Microexpressions are brief facial movements - lasting often less than half a second - that reveal emotions before we can consciously manage them. Think of them as the "subtitles" of the face. The concept was first observed as “micromomentary” expressions by Haggard and Isaacs in 1966, and the term "microexpressions" was later coined by Paul Ekman and Wallace Friesen in 1969. Why does this matter for Emotional Intelligence (EQ)? Because EQ begins with accurate perception: being aware of what’s happening within ourselves and others. Microexpressions enhance our perception because they are visible. This visibility enables us to identify emotions earlier, regulate our responses, and make better choices - especially during training, tense conversations, negotiations, and coaching.

In training and coaching, it is crucial to understand microexpressions and body language, as they provide practical insights into human emotions. Trainers can detect hesitation behind a “yes,” coaches can identify confusion that learners may not verbalize, and client teams can adapt in real-time - without resorting to mind-reading or assumptions. There are seven universal microexpressions: happiness, sadness, anger, fear, surprise, disgust, and contempt. This is supported by recent research from Dr. Kasia Wezowski, Co-Founder of the Center for Body Language at the University of Bristol, UK. Her study confirms the connection between microexpression recognition and emotional intelligence. (https://lnkd.in/gBVzADWv). Finally, Dr. Kasia offers some practical tips for enhancing emotional intelligence:
1. Learn to read microexpressions with METV.
2. Use the BLINK Technique.
3. Practice with family and friends.
4. Apply these skills at work.

In summary, microexpressions help us understand feelings and emotions. By honing this skill, we can become effective trainers, coaches, and business leaders, build better relationships, and navigate social situations more easily.


Applying Adult Learning Principles in Lead Generation and Team Building WorkshopLast month, we got a call from a represe...
20/04/2026

Applying Adult Learning Principles in Lead Generation and Team Building Workshop

Last month, we got a call from a representative of a large financial lending company with branches nationwide. She asked about our ability to facilitate their annual teambuilding event. This event is meant to celebrate and recognize the financial contributions of all their loan consultants in Mindanao. She also asked if we offer training on “Lead Generation” and whether we could conduct it in the morning, followed by teambuilding games in the afternoon, which they prepared. Unlike the Teambuilding workshops of their employees, we learned that they do not process nor evaluate the learning outcomes of teambuilding activities after completion. It’s just purely for fun, game competition, and recognition of top performers. After considering their goals for this particular team-building event and their past experiences, company culture, challenges, and dynamics, we sent them our proposal.

The proposal is organized as follows: we introduced the idea of Andragogy, the study of how adults learn. This term was first used by a German teacher named Alexander Kapp in 1833 and later popularized by Malcolm Knowles in the 1950s, who helped shape our modern understanding of adult learning. We kept the company's goal of having fun and, at the same time, educational, while also rewarding top performers. To do this, we introduced “Structured Learning Exercises” (SLEs) and short lessons about lead generation after the activity. In the afternoon, we shared more insights related to lead generation after each activity.

Throughout the event, we noticed three main ideas aligned with Andragogy stand out:
1. Adult participants improved their learning by using their past experiences in lead generation and sales and their current knowledge.
2. Learning is both an emotional and intellectual experience; participants were more open to new ideas when they felt emotionally engaged during the games.
3. Learning means finding out why the ideas being taught are important to them personally.

In a manufacturing company that exports raw materials for steel production and has weekly, monthly, quarterly, and annua...
13/04/2026

In a manufacturing company that exports raw materials for steel production and has weekly, monthly, quarterly, and annual quotas to attain, making a mistake, underperforming, or underdelivering is not an option. Success largely depends on department heads, supervisors, foremen, and employees. How can one achieve these non-negotiable business targets while maintaining good relationships with supervisors and employees? In other words, how can a delicate balance be struck between concern for results and concern for people?
As a department head and leader, you are constantly walking a tightrope. On one side, there is pressure from the VP of Operations to hit the numbers. On the other hand, a team of technical supervisors and employees need to feel valued, supported, and motivated. It's a challenging and tricky balance. You need to be a strong manager-leader who achieves results while also being a compassionate leader who listens to the team and maintains high morale. It's not easy, but excellent department heads know how to do it. They set clear goals, hold people accountable, apologize for mistakes, make time to check in, offer praise, and ensure their team feels appreciated. Using the Blake Mouton Managerial Grid Assessment, you can assess your concern for people and concern for production by plotting your position on the grid. Ultimately, it's about finding a "sweet spot" between assertiveness and empowerment to deliver results and foster a thriving environment for the team and the entire organization.
(Thank you to our guest resource speaker, Engr. Eugene Olandria, for accurately measuring the tool, the Blake Mouton Managerial Grid.)

28/12/2025

Thank you to all our clients for trusting us and embracing our services in 2025. Cheers to 2026! Special thanks to Jabeze Fay for your creativity.

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Cayetano Pacana Street, Cagyan De Oro City
Cagayan De Oro
9000

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