Say NO to Call Center and BPO Discrimination

Say NO to Call Center and BPO Discrimination The Leadership Network has customised leadership trainings for your staff and people managers.

Some of the trainings we have provided:

For your frontline staff Unparalleled Series
o Unparalleled New Customer Acquisition (New Sales Module) How to acquire new customers
o Unparalleled Customer Experience (New Customer Service Module) How to keep your customers
o Unparalleled Corporate Culture Keeping a high performing workforce

For your general staff 101 Series - Short (most are half-day) co

urses
o Managing conflicts 101 (conflict management in the corporate setting)
o Managing meetings 101 (managing meetings effectively)
o Though organisation 101 (Mind mapping)
o Interviews 101 (conducting competency-based interviews, recommended for hiring managers)
o Staff discussions 101 (Performance management and appraisal discussions)
o Presentations 101 (designing and presenting business presos)

For your people managers: Our Inspire Leadership Series
o Inspire People Managers - Leadership Training: Managing People and Teams (for first time leaders who had just started to manage staff)
o Inspire People Managers who Manage People (for second-level managers and up)
o Inspire Hiring Managers to Hire through Competency-Based Interviews (a thorough workshop)
o Inspire your Organisation to Build a Coaching and Continuous Improvement Environment

Address

Calamba
4027

General information

The Leadership Network Philippines is registered with the Department of Trade and Industry as LNPH Learning Solutions and Consultancy Services in the Philippines. LNPH stands out among other learning institutions with its commitment to formulate innovative content and its unique pricing philosophy. While others would offer canned programs or projects, we make it a point that our clients face different challenges and needs that cannot be addressed by a blanket and one size fits all solution. We tailor fit our solutions not only to the immediate challenges of our clients but also to their vision and mission as well as their short to long term goals. LNPH is committed to actively serving the Filipino community as part of its business social responsibility. A service oriented institution, it is committed to its pricing philosophy that translates service in affordable but high impact leadership and institutional development programs for staff and executive managers of public institutions as well as of fledgling private institutions and SMEs.

Telephone

0927 672 7656

Website

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