GTSI Assist

GTSI Assist Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from GTSI Assist, Internet service provider, Argao St cor. De Gala Street Brgy. Poblacion, Candelaria.

RESTORATION COMPLETE: GTSI-DoloresWe would like to inform our valued subscribers in GTSI–Dolores that the internet servi...
07/04/2026

RESTORATION COMPLETE: GTSI-Dolores

We would like to inform our valued subscribers in GTSI–Dolores that the internet service interruption has now been successfully resolved.

Our technical team has completed the installation of new fiber lines, resplicing, and all necessary restoration work. Internet services have now been fully restored.

If you are still experiencing any connectivity issues, please do not hesitate to contact our support team so we can assist you promptly.

We sincerely thank you for your patience and understanding during the service interruption.

SERVICE ADVISORY: GTSI-Dolores – Update No. 1We would like to inform our valued subscribers in GTSI–Dolores that the cau...
07/04/2026

SERVICE ADVISORY: GTSI-Dolores – Update No. 1

We would like to inform our valued subscribers in GTSI–Dolores that the cause of the internet outage is a fiber cut in main line, which was affected by a fire near Victoriano’s Garden Café (landmark only).

After the fire was extinguished by the BFP, our technical team will immediately proceed with restoration works to bring the internet connection back online as soon as possible.

We sincerely apologize for any inconvenience this may have caused and appreciate your understanding as we work to restore your service.

Thank you for your continued trust and support.

SERVICE ADVISORY: GTSI-DoloresWe would like to inform our valued subscribers in GTSI–Dolores that you may currently be e...
07/04/2026

SERVICE ADVISORY: GTSI-Dolores

We would like to inform our valued subscribers in GTSI–Dolores that you may currently be experiencing no internet connection due to a possible fiber cut located approximately 5 km from Tiaong Proper going toward Dolores.

Our technical team is already on-site conducting immediate investigation and restoration efforts to bring the service back online at the earliest possible time.

We truly appreciate your understanding as we work on resolving this matter and restoring your connection.

Thank you for your continued trust and support.

RESTORATION COMPLETEWe are pleased to inform our subscribers that the issue affecting our main link—previously impacted ...
03/04/2026

RESTORATION COMPLETE

We are pleased to inform our subscribers that the issue affecting our main link—previously impacted by a fire incident near MT. Zion Memorial Park in Gawaan ng Kubo—has now been successfully restored.

Internet services in the following areas have returned to normal:
• GTSi Real
• GTSi Infanta
• GTSi Sampaloc
• GTSi Atimonan
• GTSi Sariaya

Thank you for your patience and understanding while our team worked to complete the repairs. If you continue to experience any connectivity issues, please don’t hesitate to contact our support team.

We are pleased to inform our subscribers in GTSI Sariaya that internet services have now been successfully restored.The ...
03/04/2026

We are pleased to inform our subscribers in GTSI Sariaya that internet services have now been successfully restored.

The interruption earlier was due to a fire incident affecting one of our main links near MT. Zion Memorial Park in Gawaan ng Kubo, but our technical team has completed the necessary repairs.

If you are still experiencing any connection issues, please feel free to reach out to our support team.

Thank you for your patience and understanding.

SERVICE ADVISORY :We would like to inform our subscribers that you may experience internet interruption due to one of ou...
03/04/2026

SERVICE ADVISORY :

We would like to inform our subscribers that you may experience internet interruption due to one of our main links currently being down caused by a fire incident near MT. Zion Memorial Park in Gawaan ng Kubo.

Affected Areas:
• GTSi Real
• GTSi Infanta
• GTSi Sampaloc
• GTSi Atimonan
• GTSi Sariaya

Our team is currently waiting for the go-signal from the Bureau of Fire Protection (BFP) before our technicians can proceed with fixing the main line. Restoration will begin as soon as the area is declared safe.
We apologize for the inconvenience and appreciate your patience and understanding.

RESTORATION COMPLETE : GTSi InfantaWe would like to inform our subscribers in GTSI Infanta, particularly in some parts o...
03/04/2026

RESTORATION COMPLETE : GTSi Infanta

We would like to inform our subscribers in GTSI Infanta, particularly in some parts of Brgy. Libjo, that their connection has now been fully restored.

The issue occurred when our main fiber line was lifted by the crew involved in the windmill transport activity, which caused damage to the fiber line.

Additionally, restoration has also been completed in Brgy. Agos-Agos, where our main line was hit by a high vehicle, resulting in fiber line damage.

We sincerely apologize for the inconvenience these issues have caused and thank you for your patience and understanding.

SERVICE ADVISORY : GTSI InfantaPlease be informed that GTSI Infanta subscribers in the following areas may experience bl...
03/04/2026

SERVICE ADVISORY : GTSI Infanta

Please be informed that GTSI Infanta subscribers in the following areas may experience blinking red light / intermittent connection:

• Brgy. Dinahican
• Brgy. Binulusan
• Brgy. Ingas
• Brgy. Common
• Brgy. Tongohin
• Brgy. Libjo

This is due to ongoing windmill transport activity, which may require crews to lift fiber lines of all telecom providers, including GTSI Infanta. This may result in line degradation or possible damage to our main fiber line.

Our technicians are fully aware of the situation and are actively monitoring and addressing any issues that may arise.

We sincerely apologize for the inconvenience this may cause and appreciate your patience and understanding.

RESTORATION COMPLETE: GTSI LibmananWe are pleased to inform our valued subscribers in GTSI Libmanan that internet connec...
28/03/2026

RESTORATION COMPLETE: GTSI Libmanan

We are pleased to inform our valued subscribers in GTSI Libmanan that internet connectivity has now been fully restored.

The service interruption was caused by a main line fiber cut approximately 4.88 km from the GTSI office toward the Globe Tower, which has already been successfully repaired.

If you are still experiencing any connection issues, please do not hesitate to reach out to us so we can assist you promptly.

We sincerely thank you for your patience, understanding, and continued support.

SERVICE ADVISORY : GTSI -LibmananWe sincerely apologize for the inconvenience caused by the interruption of internet ser...
27/03/2026

SERVICE ADVISORY : GTSI -Libmanan

We sincerely apologize for the inconvenience caused by the interruption of internet service in Libmanan, Camarines Sur.

Our team is currently coordinating with our last-mile provider, who is still investigating the cause of the issue. Please know that we are closely monitoring the situation and doing everything we can to restore your connection as soon as possible.

We truly understand how important your internet service is, and we appreciate your patience and understanding while we work on resolving this.

Thank you for your continued trust and support.

RESTORATION COMPLETEWe would like to inform our valued subscribers in the following areas:• Real, Quezon• Infanta, Quezo...
26/03/2026

RESTORATION COMPLETE
We would like to inform our valued subscribers in the following areas:
• Real, Quezon
• Infanta, Quezon
• Sampaloc, Quezon
• Atimonan, Quezon
that the internet service interruption has been successfully resolved.

We sincerely apologize for the inconvenience and thank you for your patience and understanding.

For any remaining concerns, please feel free to contact our support team.

SERVICE ADVISORYWe sincerely apologize for the interruption of internet service in the following areas:• Real, Quezon• I...
26/03/2026

SERVICE ADVISORY

We sincerely apologize for the interruption of internet service in the following areas:
• Real, Quezon
• Infanta, Quezon
• Sampaloc, Quezon
• Atimonan, Quezon

The disruption was caused by a fiber optic cable break located approximately 14.18 km along the Candelaria–Lucena route, on the side of our last-mile provider.

We deeply regret any inconvenience this incident may have caused. Please rest assured that our team is working diligently to restore services as quickly as possible.

We sincerely appreciate your patience and understanding during this time.

Thank you for bearing with us.

Address

Argao St Cor. De Gala Street Brgy. Poblacion
Candelaria
4323

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm
Saturday 8am - 5pm
Sunday 8am - 5pm

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