Fusion CX - Philippines

25/02/2026

You already have the skills. Why not use them where they pay off?
Manila is hiring Customer Service & Sales Associates who want more — more growth, more incentives, more exposure.
Structured training. Real targets. Real career movement.
Stop settling. Start scaling.

Apply today.
Retail Telecom Provisioning Support: https://shorturl.at/619A2
Sales Associate – Telecom: https://shorturl.at/ficF3
Over the Counter (OTC) Customer Service Representative: https://shorturl.at/L3mUd

Find customer service jobs in Manila. Handle OTC healthcare support, assist members, and advance your career in a professional, people-first setup.

18/02/2026

Cebu, this is your moment.
If you’re sharp on chat, confident on calls, and ready to step into a serious career path — Fusion CX is hiring Customer Service Associates NOW. Real teams. Real growth. Real impact.

Stop waiting. Start building.

Apply today before slots close.
Customer Service Associate (Vehicle Logistics Support): https://bit.ly/46fURMl
Customer Service Associate – Chat Support: https://bit.ly/4kIaF07

Hiring customer service associate chat support jobs in Cebu. Work from the office and support users via real-time chat.

04/02/2026

Color, culture, and serious team spirit 🇵🇭✨
Our Philippines team brought the Sinulog vibe to life with bold décor, infectious energy, and a whole lot of pride. Proof that when culture leads, teams shine brighter.

04/02/2026

We are building a strong team in Cebu, supporting customers across Hotel Reservation Services and Energy Sales & Customer Support. If guiding people, solving problems, and growing professionally matter to you, this is where your journey expands.

👉 Join us.
Energy Sales & Customer Support: https://shorturl.at/pKRWR
Hospitality Reservation Service: https://shorturl.at/VyuM7

Explore customer service jobs in Cebu supporting hotel reservations. Manage booking queries, ensure smooth processes, and build a career in hospitality support.

29/01/2026

If your team looks to you before they look at the dashboard, you’re already leading.

We're hiring a Team Leader – Telecom Support in Manila for professionals who do more than supervise shifts. This role is about coaching agents, stabilizing performance, handling escalations with confidence, and keeping teams focused when pressure is high.

👉 Step up. Lead forward. Apply now.: https://shorturl.at/RvpmG

Explore team leader jobs in Manila supporting telecom operations. Lead agents, drive KPIs, coach teams, and ensure service quality across voice, chat, or email.

27/01/2026

🌟 Employee Spotlight: Jayson Lastimado — The Discipline Behind Zero Surprises 🌟

Zero surprises isn’t a slogan. It’s what happens when risk is removed long before anyone feels it. At Fusion CX Cebu, that calm certainty is shaped quietly by Jayson Lastimado. When shifts begin without disruption, volumes stay controlled, and client questions never turn into panic, his work has already done its job. That unseen calm is his wow moment.

As Assistant Manager for Workforce Management and Real-Time Adherence, Jayson starts with reality, not assumptions. Before forecasts or models, he locks stability first.

Before the day gains momentum, his focus is on:
✔️ Verifying attendance and schedule accuracy
✔️ Confirming real-time adherence as the baseline
✔️ Closing gaps early to prevent downstream risk

His day protects focus for high-impact analysis, not noise. Workforce data is translated into clear options, honest trade-offs, and decisions stakeholders can trust.

When demand spikes, Jayson relies on transparency, consistency, and follow-through—keeping teams steady and expectations aligned. His success is measured in what never escalates.

Read his story: https://shorturl.at/cmTEQ

13/01/2026

We're hiring Customer Happiness Associates for Digital Banking Support in Manila—professionals who know how to listen carefully, assist confidently, and reassure customers when financial moments matter most.

This role is about more than resolving queries. It’s about building trust, guiding users through digital platforms, and making banking feel secure, simple, and human. If you’re empathetic, detail-oriented, and confident in customer conversations, this role fits you perfectly.

👉 Apply now and be the human support behind digital banking.
https://bit.ly/49Pwuah

Hiring Customer Happiness Specialists in Manila for digital banking support. Multi-channel, office-based customer service role.

13/01/2026

Fusion is hiring Customer Service Associates for Tier 1 Outbound Support in Cebu (WFO). Your role is to connect with customers, communicate clearly, handle objections, and drive results through purposeful outbound conversations.

This is a performance-focused role for people who enjoy talking, influencing decisions, and delivering measurable outcomes—every single day. If outbound work excites you and results motivate you, step in now.

👉 Apply now and turn your communication skills into real results.
https://bit.ly/4sCI8Ng

Tier 1 outbound call center jobs in Cebu with structured workflows, performance metrics, and a stable WFO setup.

07/01/2026

Ready to move beyond routine work and step into roles that actually drive outcomes? 🚀

Fusion is now hiring in Cebu for professionals who want to lead projects, support teams, and elevate operations. Whether you’re a Customer Service Associate in Project Support or a Team Leader in Operations, this is your chance to work closer to decision-making, performance, and impact.

These roles are built for people who take ownership, think ahead, and want their work to move teams—and results—forward. If growth, responsibility, and leadership matter to you, this opportunity is calling.

👉 Apply now and step into a role that moves your career up—not sideways.
• Customer Service Associate (Project Support): https://shorturl.at/pMlay
• Team Leader (Operations): https://shorturl.at/vmM4O

Apply for team leader jobs in Cebu. Office-based operations role managing team performance, productivity, and service delivery.

06/01/2026

Your fluency is not ordinary.
It’s needed. It’s valued. It’s hiring now.

Fusion is bulk hiring Translation Agents in Manila for Cantonese and Mandarin member support. If you can listen, translate accurately, and help people feel understood, this role turns your language skill into real impact.

Multiple openings. Immediate hiring.
👉 Apply now. Let your language do the work.
• Cantonese – Translation Agent - https://shorturl.at/sHs64
• Mandarin – Translation Agent - https://shorturl.at/xyjeF

Mandarin Translation Agent jobs in the Philippines: Join Fusion CX Manila to help Mandarin speakers with healthcare inquiries and support

03/01/2026

Fusion is hiring Customer Service Associates for L1 Application Support in Manila. You’ll monitor business-critical systems, respond to incidents, troubleshoot application issues, and ensure uptime for users who depend on these platforms every day.

This role is ideal for professionals who enjoy problem-solving, following processes, and being the first line of defense when systems need support. If reliability, responsibility, and real operational impact matter to you—this is where you belong.

👉 Apply now: https://shorturl.at/3cuC8

Apply for L1 application support jobs in Manila. WFO role handling incidents, monitoring systems, and SLA-driven support.