03/06/2025
URGENT HIRING!!!
Role: Level 2 Cybersecurity Technical Support
Apply here: https://forms.gle/ZT2SGqn7SHPaiQSx5
Qualifications:
* Minimum of 5 years of experience in technical support, with an emphasis on customer satisfaction and problem-solving.
* Experience with network security solutions and cloud technologies.
* Bachelor’s degree in IT, Computer Science, or a related field.
* Efficient Planning & Prioritization.
* Organized Ex*****on & Composed Problem-Solving.
* Effective Communication & Stakeholder Engagement.
* Resource Management & Delegation.
* Informed Decision-Making & Commitment.
* Exceptional Verbal & Written Communication.
* Experience with virtualization technologies and cloud providers (AWS, GCP, Azure).
* Experience with network protocols including FTP/SFTP, SMTP, and SNMP.
* Knowledge base development and training creation experience.
* Industry certifications (e.g., CompTIA Security+, CCNA, CISSP) are preferred.
Other Perks and Incentives:
* HMO month 1
* Plus 1 HMO beneficiary after a year
* Monthly performance bonus after regularization
* Engagement activities
* Annual appraisal
* 12 Days Leaves Annually
* US or UK Bank Holidays (depending on account)
*Birthday incentives
* Fun working environment