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TAKE TIME TO READ POLICES:
Policy : for replacement and service warranty; importanteng basahin
PLEASE TAKE KOREA (CLONE) PHONES EXTRA CARE, AS MUCH AS POSSIBLE AVOID DROPPING IT.
* 1YEAR FREE service warranty basta huwag lang po tanggalin
ang warranty sticker for tablets,(BASTA AYAW TANGTANGA ANG WARRANTY STICKER)
* No refund, just replacement for proven factory deffect (no rush for replacement,pls do understand that we don't have a virtual store and are stocks are limited);(AVOID BEING DEMANDING)
RA 7394 - A CHANGE OF MIND ON YOUR PART DOES NOT ENTITLE YOU TO REFUND OR EXCHANGE.
* 3-days replacement basta walang gasgas(AYAW GARASI) at proven factory defect ang phones of any units,No visible physical damage cracks , scratch , burn parts , water damage ,stains and other marking warranty don't cover unit been abused in any form (LCD,HOUSING, memory card, battery and accessories no warranty) improper input of voltage , misuse or improper installation of firmware that has been upgrade or downgraded.BOGUS BUYERS and JOY RESERVERS ARE NOT ALLOWED. DON'T COMMIT MEET UPS IF YOUR NOT SURE TO PURCHASE THE ITEM. We only allow replacements only on the corresponding period given to the product(3days) afterwards it will only fall under service warranty (depending on the item purchased) . Within the replacement duration after your purchase, we do not tolerate replacements for change of color or product model (accessories not included). We will not provide any replacements especially for mishandling incidents even it is within the grace period and the accessories including plastics and box should be intact. Please observe that we only allow replacement ONLY FOR FACTORY DEFECT CASES. THANK YOU...
Pack only the item, enclose a letter containing all necessary concerns towards the product. - For provincial customers AND For metro manila Customers , please provide the waybill number OR THE TRACKING # for the returning item. SHIP IT TO US VIA LBC. Once we receive the item we will then send it to our technical support team for the repair. For warranty support, allow seven days for check-up and diagnosis.
- After the diagnosis has been completed, if you would like to continue with the repair ,it takes about 2-3weeks for the repair to be done
PLEASE NOTE: Some units which needs replacement for parts shall take longer since the parts/material required has to be ordered. For this instance, we only shoulder the labor installation for the material required.50% deposit guarantee is needed for this procedure AND THE OTHER HALF PAYMENT WHEN THE UNIT IS ALREADY FIX
PLEASE TAKE TIME TO READ...... THANKS.
