12/09/2025
Hello Facebook community!
I'm Charlotte, a Virtual Assistant with over 13 years of experience in customer service and call center management. I specialize in helping businesses streamline their operations and support their growth.
My expertise includes proficiency in a wide range of customer support platforms, including Intercom, Gorgias, Freshdesk, Zendesk, Hubspot, and Helpscout. I'm also skilled with phone systems like Zoom Phone and Goto Connect, and have a strong track record of supporting US-based companies with lead generation and administrative tasks.
With a background in marketing and a fully equipped home office, I'm ready to help you save time and improve productivity. If you're looking for a reliable partner to handle your administrative or customer support needs, feel free to connect with me.
