FXNET

05/10/2026

03/10/2026

Restored!❤️

Service restored. Connectivity is back to normal.

The C2C Submarine Cable (Philippines–Singapore) segment has been fully restored, with services now operating normally.

Our Network Operations team continues to closely monitor the connection to ensure service stability.

Thank you to our valued customers for your patience and understanding.

InfiniVAN. Your Fast. Stable. Solution.

03/10/2026

https://www.facebook.com/share/p/1PYKrCo1k6/?mibextid=wwXIfr

Service restored. Connectivity is back to normal.

The C2C Submarine Cable (Philippines–Singapore) segment has been fully restored, with services now operating normally.

Our Network Operations team continues to closely monitor the connection to ensure service stability.

Thank you to our valued customers for your patience and understanding.

InfiniVAN. Your Fast. Stable. Solution.

03/10/2026

https://www.facebook.com/share/p/14q94mEwDaL/?mibextid=wwXIfr

INTERNET SLOWDOWN, RAMDAM N’YO RIN BA?

May ilang internet users sa Pilipinas ang nakararanas ng mabagal na koneksyon at mataas na latency kasunod ng naiulat na disruption sa EAC-C2C submarine cable system.

Ayon sa mga ulat, ang C2C Hong Kong segment ay kasalukuyang nasa maintenance habang ang C2C Singapore segment ay naiulat na down. Dahil dito, nire-reroute ang bahagi ng international internet traffic sa alternative network paths.
Ilan sa mga telco at carriers na gumagamit ng cable system ay Telstra, Converge, Globe, PLDT at iba pa. Maaari itong magresulta sa mabagal na pag-load ng websites at online services, mas mataas na latency, at intermittent connectivity para sa ilang users.

ARE YOU EXPERIENCING INTERNET ISSUES RIGHT NOW?

I-comment ang inyong internet service provider at lugar upang maibahagi ang inyong karanasan sa kasalukuyang connectivity issue.

02/10/2026

⚠️ SERVICE ADVISORY – Widespread Internet Service Disruption

We are currently monitoring a widespread internet/service disruption affecting multiple ISPs and online platforms. Some users may experience intermittent connectivity or difficulty accessing various websites and applications.

At this time, there is no indication that the issue is originating from our network. We are closely monitoring the situation and will provide further updates as information becomes available.

We apologize for any inconvenience

25/09/2026

25/09/2026

24/09/2026

🚨 PUBLIC ADVISORY | REPEATED CUTTING OF FXNET FIBER MAINLINE

FXNET Network & Data Solution is documenting a second incident involving the cutting of our 8-core fiber optic mainline within a short period.

The first incident occurred on September 21, 2026, followed by another incident on September 24, 2026.

These incidents were documented by our technical team, and several nearby FXNET subscribers witnessed circumstances related to the incidents.

Based on information currently being documented, one individual involved was reportedly connected to a contractor performing work for a major telecommunications company. We are currently verifying all available information before making any further identification or attribution.

FXNET is preserving photographs, timestamps, locations, repair records, witness information, and other available evidence related to these incidents.

We strongly condemn any intentional interference with telecommunications infrastructure. Damage to fiber facilities can disrupt internet connectivity for households, businesses, and other users relying on these services.

We are coordinating with the appropriate parties and authorities regarding this matter.

We also encourage anyone who witnesses the cutting, tampering, or unauthorized handling of FXNET fiber lines to immediately report the incident to our team.

FXNET Network & Data Solution
Protecting our infrastructure. Keeping our community connected.

24/09/2026

📢 UPDATE | FIBER CUT RESTORED ✅

Good day, FXNET subscribers! 📡💙

We are pleased to inform you that the fiber cut affecting Sitio Basak, Bago Oshiro, and Small Village has been successfully repaired and restored. 🛠️✅

For those who are still experiencing connectivity issues, please unplug your modem for 10–30 seconds, then plug it back in to refresh the connection. 🔌

Please allow 2–3 minutes for the modem to reconnect to the network.

We sincerely apologize for the inconvenience and thank you for your patience and understanding. 💙

— FXNET Network & Data Solution

24/09/2026

📢 ADVISORY | FIBER CUT
Good day, FXNET subscribers! 📡
Please be advised that we are currently experiencing a fiber cut, which is affecting internet services in the following areas:
📍 Affected Areas:
• Sitio Basak
• Bago Oshiro
🛠️ Our technical team is already on-site and currently working on the repair and restoration of the affected fiber line.
We sincerely apologize for the inconvenience and ask for your patience and understanding while we restore the service as soon as possible.
Thank you for your continued support. 💙
— FXNET Network & Data Solution