05/02/2021
TechnoRidge Solutions is looking for Chat Support Representative:
Buhangin Area
Respond to customer queries in a timely and accurate way, via phone, email or chat
Identify customer needs and help customers use specific features
Monitor customer complaints on social media and reach out to provide assistance
Share feature requests and effective workarounds with team members
Inform customers about new features and functionalities
Follow up with customers to ensure their technical issues are resolved
Gather customer feedback and share with our Product, Sales and Marketing teams
Assist in training junior Customer Support Representatives
*Perks and Benefits:
-Php 13,000 – Php 20,000 Basic Salary
-Government Mandated Contribution (SSS, Philhealth, PAG-IBIG)
-Monthly Incentives
-10% Night differential
-HMO upon regularization