Gaen Zfiber

04/04/2026

SERVER MAINTENANCE NOTICE

Dear valued subscribers,

We would like to inform you that we will be conducting a scheduled server maintenance to improve our network performance and service reliability.

Duration: Approximately 1Hour
Date & Time: [04-04-2026 & 4:00PM]

Affected Areas:
• [-BSI-]
#17






During this period, you may experience intermittent connection or temporary loss of internet service.

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding as we work to serve you better.

For concerns or assistance, feel free to message our page.

Thank you for your continued support!

— GaenZfiber

20/02/2026

Subject: Scheduled Maintenance Notification – Temporary Internet Instability

Dear Valued Customer,

We would like to inform you that our network will undergo scheduled system maintenance to improve overall performance and reliability.

Maintenance Details:
Date: 02/20/2026
Time: 3:00 PM
Duration: Approximately 2Hours

During this period, you may experience intermittent connectivity, slower speeds, or brief service interruptions. Our technical team will work diligently to complete the maintenance as quickly as possible and minimize any inconvenience.

This upgrade is part of our ongoing commitment to providing you with stable and high-quality internet service.

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding.

If you have any urgent concerns, please contact our support team at: 09305364313

Thank you for choosing GaenZfiber.

Send a message to learn more

02/11/2025

[GAENZFIBER] System Maintenance Notice

Dear valued subscriber,
We would like to inform you that our network will undergo scheduled maintenance twice today to improve system performance and reliability.

🛠️ Maintenance Schedule:

First maintenance: [ 12:30 AM – 1:00 PM]

Second maintenance: [4:00 PM – 5:00 PM]

📍 Affected Areas:
Brgy. Fatima, Zone 10A, Zone 10B, Zone 6, Zone 8, and Zone 24.

During these short maintenance windows, you may experience temporary loss of internet connection.

🔄 Important Reminder:
After the maintenance, please reboot (turn off and on) your modem or router to refresh your connection and ensure optimal performance.

We appreciate your patience and understanding as we continue to enhance our service quality.

Thank you for choosing [GAENZFIBER]!
📞 For assistance, contact us at 09305364313

Send a message to learn more

19/09/2025

Dear Valued Subscribers,

We would like to inform you that you may experience intermittent internet connectivity due to the temporary unavailability of Uplink #1 and Uplink #3.

During this time, the network load normally handled by Uplink #1 and #3 is being routed through the remaining active uplinks, #2 and #4. As a result, you may notice some degradation in internet performance, particularly during peak usage hours.

Our technical team is working diligently to restore Uplink #1 and #3 as soon as possible to return services to full capacity.

We sincerely apologize for any inconvenience caused and appreciate your patience and understanding as we work to resolve the issue.

If you have any questions or require assistance, please do not hesitate to contact our support team.

Thank you for your continued support.

Warm regards,
Gaen Zfiber Support Team

Send a message to learn more

19/08/2025

Dear Valued Customer,

We would like to inform you that we are conducting urgent system maintenance to ensure the continued reliability and performance of our services.

🛠 Maintenance Window:
Affected Area: [Fatima]
Start Time: [08/19/2025 & 4pm]
Estimated Completion: [08/19/2025 & 5pm]

During this time, there may be brief interruptions to your service. We apologize for any inconvenience this may cause and assure you that our team is working diligently to complete the maintenance as quickly and smoothly as possible.

Thank you for your understanding and continued support.

Sincerely,
[Gaen Zfiber]

06/08/2025

Fiberbreak, affected area: Delacruz B.S.I.
Nap1, Nap2, Nap3, Nap4

We sincerely apologize for the intermittent internet connectivity you may be experiencing. This issue has been traced to a fiber break that occurred in our network. Our technical team has performed an initial repair, which has helped restore partial connectivity; however, some intermittent issues may still persist as we continue working on a permanent fix.

Please rest assured that we are prioritizing this matter and our team is working diligently to fully restore stable service as soon as possible.

We truly appreciate your patience and understanding during this time. If you have any further concerns, feel free to contact our support team.

Thank you for your continued trust and support.

Warm regards,
Gaen Zfiber

27/05/2025

System maintenance.
Approx. 1hour

Affected area, bsi

Sorry for the inconvenience.

27/04/2025

to prk.10b, prk.10a, prk.8, prk.6,
prk.24 subscriber.

If your internet is still not restored, please reboot your modem to refresh your connection.

Sorry for the inconvenience.

22/04/2025

To Purok masunurin, Pb Com, prk.tinago, delcruz, 17. Subscribers:

If your internet is still not restored, please reboot your modem to refresh your connection.

Sorry for the inconvenience.