20/08/2026
π¨WEβRE HIRING: SENIOR TEAM LEADER!π¨
Are you an experienced leader with strong communication skills, technical knowledge, and a background in BPO and CCTV operations? We want to hear from you! π
β WHAT WEβRE LOOKING FOR:
πΉ Strong Leader β Proven experience managing, coaching, and motivating teams
πΉ Excellent Communicator β Outstanding English verbal and written communication skills
πΉ BPO Experienced β Background in BPO, call center, or 24/7 operations
πΉ CCTV Knowledge β Experience with CCTV monitoring, surveillance, or security operations is a major advantage
πΉ Tech-Savvy β Comfortable with computers, monitoring software, networking, and basic troubleshooting
πΉ Problem Solver β Able to think quickly and make sound decisions during critical situations
πΉ Detail-Oriented β Ensures incidents, reports, and operational tasks are handled accurately
πΉ People Manager β Experienced in coaching, training, and managing employee performance
πΉ Accountable & Dependable β Takes ownership and gets things done
πΉ Professional β Can communicate effectively with employees, management, clients, and technical teams
πΌ YOUR RESPONSIBILITIES:
β’ Lead and supervise CCTV monitoring operators
β’ Monitor team performance, attendance, and productivity
β’ Conduct coaching, training, and performance evaluations
β’ Handle escalations and operational concerns
β’ Ensure compliance with SOPs and client requirements
β’ Review incidents and ensure accurate reporting
β’ Coordinate with Management and IT on operational and technical issues
β’ Lead team meetings and daily briefings
β’ Maintain high-quality monitoring and service standards
π© HOW TO APPLY:
Send your updated resume to:
π [email protected]
π Subject: Senior Team Leader
If you have the experience, leadership, and technical knowledge to lead a team this opportunity is for you! π