MKJ Network & Data Solution - Pacific Area

MKJ Network & Data Solution - Pacific Area Unlimited Fibr Internet

Thank your for your patience and understanding
04/03/2026

Thank your for your patience and understanding

MKJ ADVISORY:Emergency internet maintenance is currently ongoing in Abuyog for a server replacement. Subscribers in paci...
04/03/2026

MKJ ADVISORY:

Emergency internet maintenance is currently ongoing in Abuyog for a server replacement.

Subscribers in pacific area will experience a temporary outage. Our team is working to restore service immediately.

We appreciate your understanding!

MKJ ADVISORY: INTERNET RESTOREDPLDT issue has been resolved. Our MKJ network now back online. Thank you for your patienc...
28/02/2026

MKJ ADVISORY:

INTERNET RESTORED
PLDT issue has been resolved. Our MKJ network now back online. Thank you for your patience and understanding!

ADVISORY: Temporary Internet InterruptionDear Valued Subscribers,Please be advised that we are currently experiencing an...
28/02/2026

ADVISORY: Temporary Internet Interruption

Dear Valued Subscribers,

Please be advised that we are currently experiencing an interruption in our internet services. This is due to a technical issue with our service provider, PLDT, which is affecting our connection and the entire MKJ AREA.

Our team is monitoring the situation closely, and we will resume normal operations as soon as the connection is restored. We apologize for any inconvenience this may cause.

Thank you for your patience and understanding.

— MKJ Management

⚠️ IMPORTANT:Scheduled Power Outage & Equipment SafetyTo all MKJ INTERNET PACIFIC AREA Subscribers,Please be advised tha...
20/02/2026

⚠️ IMPORTANT:
Scheduled Power Outage & Equipment Safety

To all MKJ INTERNET PACIFIC AREA Subscribers,

Please be advised that there is a scheduled power outage tomorrow from 5:00 AM to 8:00 AM.

To those who don’t have any alternative power source (Solar, Genset or UPS),
To protect your equipment, please unplug your modem’s power supply from the wall outlet before the outage begins. This prevents potential damage from power surges. When electricity is restored, wait for 5mins before plugging back in your modem’s power supply.

Please note that modems damaged due to failure to follow these safety precautions will be considered negligence.
• Replacement Fee: ₱700.00

Thank you for your cooperation and for being a valued MKJ subscriber!

SCHEDULED MAINTENANCE ADVISORYTo our valued subscribers in the Pacific Area:Please be advised of a scheduled technical m...
20/02/2026

SCHEDULED MAINTENANCE ADVISORY

To our valued subscribers in the Pacific Area:

Please be advised of a scheduled technical maintenance tomorrow morning, [FEBRUARY 21, 2026] SATURDAY, at Brgy. Katipunan, Silago Server.

Service Details:
• Activity: Server relocation/transfer.
• Possible time target: 9AM to 10AM
• Duration: Approximately 30 to 60 minutes.
• Impact: All internet services in PACIFIC AREA will be temporarily unavailable during this period.

We recommend completing or saving any important online tasks prior to the start time.

Thank you for your patience as we work to improve our network infrastructure.

MKJ PACIFIC MANAGEMENT

10/02/2026

INTERNET RESTORED
as of 1:09PM
Feb 10, 2026

NETWORK SERVICE ADVISORYEmergency Maintenance - Fiber Optic Cable InterruptionLocation: Brgy. Tabigue to Burubud-an, Abu...
10/02/2026

NETWORK SERVICE ADVISORY

Emergency Maintenance - Fiber Optic Cable Interruption

Location: Brgy. Tabigue to Burubud-an, Abuyog

Status: Under Repair

Dear Valued Subscribers,
Please be advised that we are currently experiencing a service interruption due to a fiber optic cable cut affecting the link between Brgy. Tabigue and Burubud-an, Abuyog. This damage has resulted in a temporary loss of internet connectivity for customers in the affected areas including PACIFIC AREA (Silago-Hinunangan-Hinundayan)

Our technical team has been dispatched and is currently on-site conducting emergency restoration works. We are working diligently to restore your services to full capacity as quickly as possible.

Thank you for your patience and understanding

That classic phrase "The customer is always right" was originally meant to encourage good service, but let's be honest: ...
07/02/2026

That classic phrase "The customer is always right" was originally meant to encourage good service, but let's be honest: in the modern world, it’s often used as a shield for bad behavior. If we want to flip the script to focus on mutual respect and genuine problem-solving, we need a slogan that values both the person being served and the person doing the work.

While it's absolutely true that a business has a responsibility to provide good service, a customer's behavior significantly influences the quality and attitude of the service they receive.

Here are a few ways being a "good customer" often leads to better service:

1. Respect and Politeness:
Treating service workers with basic respect and a friendly attitude goes a long way. They are much more likely to go the extra mile for someone who is kind and patient than for someone who is demanding or rude.

2. Clear Communication:
A good customer clearly articulates what they need, what the problem is, or what they are looking for. This helps the service provider resolve the issue quickly and accurately.

3. Understanding and Patience:
Things go wrong, and people get busy. A good customer understands that delays or mistakes happen and remains patient. This reduces stress for the service worker, allowing them to focus better on the solution.

4. Realistic Expectations:
Expecting a service to be delivered perfectly and instantly, especially during peak times, is often unrealistic. A good customer has reasonable expectations for the service.

It's a two-way street: Good customer behavior encourages good service, which in turn encourages and create positive feedback.

06/02/2026

MKJ REMINDERS

As an internet subscriber, storms can impact your service due to power outages or fiber line damage. Here’s what you should do:

1. Protect Your Equipment
• Unplug during lightning: To prevent electrical surges from damaging your modem, unplug them during heavy thunderstorms.
• Elevate Devices: If you live in a flood-prone area, move your router to a higher floor or shelf.

(A charge of 700 for Damaged modem replacement due to negligence)

2. Save Your Battery
• Power Banks: Ensure your power banks and laptops are fully charged.
• Offline Mode: Download important documents or maps now while your connection is stable, in case the fiber line is cut.

A friendly reminder

MKJ PACIFIC AREA ADVISORY UPDATE:Please be advised that the scheduled maintenance on our internet mainline has been succ...
31/01/2026

MKJ PACIFIC AREA ADVISORY UPDATE:

Please be advised that the scheduled maintenance on our internet mainline has been successfully completed.

Connectivity is now fully restored.

We appreciate your patience during this downtime. If you are still experiencing issues, please try restarting your router or contact our support team.

MKJ PACIFIC AREA SERVICE ADVISORYIntermittent internet connection may be experienced today due to urgent Mainline Mainte...
31/01/2026

MKJ PACIFIC AREA SERVICE ADVISORY

Intermittent internet connection may be experienced today due to urgent Mainline Maintenance.

We apologize for the inconvenience and appreciate your understanding as we improve our network.

Address

Maharlika Highway Brgy. Bangcas B
Hinunangan
6608

Opening Hours

Monday 7am - 5pm
Tuesday 7am - 5pm
Wednesday 7am - 5pm
Thursday 7am - 5pm
Friday 7am - 5pm
Saturday 7am - 5pm

Telephone

+639650312481

Website

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