XtendOps

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XtendOps People-first company, empowered by AI.
👨🏻‍💻 More than just a call center
💙 Apply now

🚀 We’re hiring: Senior Finance Data Analyst  in Cebu (Full-time)📊 Do you turn numbers into decisions? Join our Business ...
13/10/2026

🚀 We’re hiring: Senior Finance Data Analyst in Cebu (Full-time)

📊 Do you turn numbers into decisions? Join our Business Intelligence team and partner with Finance, Operations and Account Management to explain the “why” behind financial performance.

💼 What you’ll do:
📈 Own finance analytics end to end: revenue, margin, labor cost and client profitability
🔍 Build budget vs. actual, forecast and variance analysis
🎤 Present insights and recommendations to senior leadership and clients
📊 Build dashboards in Power BI / Tableau

✅ What we’re looking for:
🎓 5+ years in data analysis, mostly with financial data
💻 Advanced Excel, strong SQL and Python (pandas, numpy)
🌎 Excellent English and confidence presenting to executives

👉 Ready to take the lead in a high-impact operation?
Comment "INFO" or send us a message to apply 📩

We're hiring Bookkeeper in Iloilo 🇵🇭Do numbers, reconciliations, and clean books make you happy? XtendOps is looking for...
07/10/2026

We're hiring Bookkeeper in Iloilo 🇵🇭

Do numbers, reconciliations, and clean books make you happy? XtendOps is looking for a detail-oriented Bookkeeper to join our team.

What you'll do:
📊 Manage the full bookkeeping cycle — AP, AR, general ledger, and journal entries
🏦 Reconcile bank, credit card, and balance sheet accounts monthly
📈 Prepare P&L, balance sheet, and cash flow statements
💰 Support payroll processing and tax filing coordination
🧾 Help improve processes and internal controls

What we're looking for:
✅ 2–5+ years of hands-on bookkeeping/accounting experience
✅ Degree in Accounting, Finance, or related field (or equivalent experience)
✅ Proficiency in QuickBooks Online, Xero, or similar
✅ Strong Excel/Google Sheets skills
✅ Solid grasp of GAAP and month-end close processes

Nice to have: QBO certification, experience with multiple clients/entities, and familiarity with Gusto, ADP, or Paychex.

If this sounds like you, we want to hear from you! 👉 Send us a DM with the word "Bookkeeper" and we'll share all the details on how to apply.

CUSTOMER SERVICE WEEK 2026 IS HERE! 🎉This week, we're going the extra mile. 💙At XO, the extra mile shows up in the extra...
06/10/2026

CUSTOMER SERVICE WEEK 2026 IS HERE! 🎉

This week, we're going the extra mile. 💙

At XO, the extra mile shows up in the extra effort, extra patience, extra care, and all the little things that make a big difference. We go the extra mile for our customers, our teammates, and every person we serve.

To kick things off, our teams in Cebu and Iloilo got a little treat: 🍿 popcorn, 🌭 hotdogs, and 🍧 ice scramble!

Here's to the people behind every conversation, every solution, and every extra mile.

Happy Customer Service Week, XO! 🙌

📢 We're Hiring: Senior Frontline Support Representative In CebuAre you a natural problem-solver who thrives on making cu...
23/09/2026

📢 We're Hiring: Senior Frontline Support Representative In Cebu

Are you a natural problem-solver who thrives on making customers feel heard? We want to talk to you.

We're looking for a Senior Frontline Support Representative to manage customer queries and complaints, being the front line of support that ensures customers stay satisfied with our products and services.

What you'll do:
✅ Answer phone calls, chats, and emails, responding to customer questions and complaints
✅ Process orders, modifications, replacements, and refunds
✅ Acknowledge and resolve customer complaints with a positive, empathetic attitude
✅ Know our products inside and out to answer any question
✅ Inform customers about deals and promotions
✅ Escalate complaints across multiple communication channels when needed

What we're looking for:
🔹 College level, at least 72 units completed from any degree
🔹 2+ years of experience as a full-time process in the BPO industry
🔹 Proven customer support experience or experience as a client service representative
🔹 Strong phone contact handling skills and active listening
🔹 Excellent oral and written communication skills
🔹 Familiarity with CRM systems and practices
🔹 Ability to multitask and work in a fast-paced environment

Nice to have:
⭐ SME or Supervisor experience in the BPO industry
⭐ Track record of over-achieving quota
⭐ Strong presentation skills and customer orientation

📍 Cebu

Comment "INFO" and we'll send you more details about the opportunity 📩

🎧 Looking for a job RIGHT NOW? This is your chance 🎧XO AI BPO is opening its doors for our Seasonal Campaign Open House ...
14/09/2026

🎧 Looking for a job RIGHT NOW? This is your chance 🎧

XO AI BPO is opening its doors for our Seasonal Campaign Open House — HIRING ASAP because the campaign kicks off this month! 🚀

📅 September 15 & 16, 2026
🕑 2:00 PM to 7:00 PM
📍 4F, Tower B, Two Techno Place, Megaworld Ave., Mandurriao, Iloilo City

Come meet the team and apply on the spot. Don't miss the chance to be part of this new campaign from day one. ✨

👉 Want more info? Send us a DM with the word "Open House" and we'll gladly walk you through all the details.

See you there! 🖤

📢 We're Hiring: Senior Frontline Support Representative In IloiloAre you a natural problem-solver who thrives on making ...
02/09/2026

📢 We're Hiring: Senior Frontline Support Representative In Iloilo

Are you a natural problem-solver who thrives on making customers feel heard? We want to talk to you.

We're looking for a Senior Frontline Support Representative to manage customer queries and complaints, being the front line of support that ensures customers stay satisfied with our products and services.

What you'll do:
✅ Answer phone calls, chats, and emails, responding to customer questions and complaints
✅ Process orders, modifications, replacements, and refunds
✅ Acknowledge and resolve customer complaints with a positive, empathetic attitude
✅ Know our products inside and out to answer any question
✅ Inform customers about deals and promotions
✅ Escalate complaints across multiple communication channels when needed

What we're looking for:
🔹 College level, at least 72 units completed from any degree
🔹 2+ years of experience as a full-time process in the BPO industry
🔹 Proven customer support experience or experience as a client service representative
🔹 Strong phone contact handling skills and active listening
🔹 Excellent oral and written communication skills
🔹 Familiarity with CRM systems and practices
🔹 Ability to multitask and work in a fast-paced environment

Nice to have:
⭐ SME or Supervisor experience in the BPO industry
⭐ Track record of over-achieving quota
⭐ Strong presentation skills and customer orientation

📍 Iloilo

Comment "INFO" and we'll send you more details about the opportunity 📩

📚 We're hiring: Instructional Design Specialist — CebuDo you love turning knowledge into engaging learning experiences? ...
28/08/2026

📚 We're hiring: Instructional Design Specialist — Cebu

Do you love turning knowledge into engaging learning experiences? Join our team and help shape how our employees and clients learn, grow, and succeed. 🚀

As our Instructional Designer, you'll:
✅ Design engaging e-learning modules, training materials, job aids & assessments
✅ Partner with subject matter experts to build tailored training programs
✅ Apply instructional design principles rooted in adult learning theories
✅ Bring content to life with multimedia, visuals & simulations
✅ Manage and maintain our LMS with accurate tracking & reporting
✅ Measure training effectiveness and drive continuous improvement

If you're passionate about instructional design and want to make a real impact on how people learn, this role is for you.

👉 Ready to apply? Link in BIO!

Hey you.  Yes, you 👋If your job is more stress than success, it might be time for a change.Check out our open roles and ...
26/08/2026

Hey you. Yes, you 👋

If your job is more stress than success, it might be time for a change.

Check out our open roles and DM us to apply 📩

☕💙 At XO, great moments are built together!Our Free Coffee Day Referral Initiative was all about recognizing our employe...
26/08/2026

☕💙 At XO, great moments are built together!

Our Free Coffee Day Referral Initiative was all about recognizing our employees, creating meaningful connections, and growing our team through the people who know us best.

From sharing a cup of coffee to referring talented friends, our team showed once again what makes XO such a special place to work. These moments reflect the culture, collaboration, and sense of community that drive us every day.

A big thank you to everyone who participated and helped make this initiative a success. Because great coffee is even better when shared! ☕✨

Your next opportunity is one swipe away 👆We're hiring at Xtendops and we want to make it easy for you browse every open ...
07/08/2026

Your next opportunity is one swipe away 👆

We're hiring at Xtendops and we want to make it easy for you browse every open role we currently have, find the one that matches your skills, and take the first step toward something better.

No guessing. No waiting. Just you and the right role 💙
🔗 Find your match, tap the link in bio and apply today.

🇺🇸 Happy 4th of July from XO AI BPO!Today, we celebrate the spirit of freedom, unity, and determination that continues t...
04/07/2026

🇺🇸 Happy 4th of July from XO AI BPO!

Today, we celebrate the spirit of freedom, unity, and determination that continues to inspire communities across the United States.

May this Independence Day be filled with pride, gratitude, and moments shared with family and friends.

Wishing everyone a happy and safe Independence Day! 🎆

17/06/2026

The signs are everywhere. Literally 📋
We’re looking for Bilingual Agents with a C1 level of English to join the Xtendops team — and if your English is that good, you already understood this post perfectly 😄
Real role. Real growth. Real team. Let’s talk.
💬 Drop “INFO” in the comments and we’ll send you all the details 👇

No, your vision isn’t blurry 👀It’s your sign that it’s time to join our team as Customer Service Representative .Don’t w...
03/06/2026

No, your vision isn’t blurry 👀

It’s your sign that it’s time to join our team as Customer Service Representative .

Don’t wait, apply through the link in bio or comment “INFO” on this post and we’ll send you the details 🚀

20/05/2026

No need to zoom in to see this 👀
It’s already pretty clear…
We’ve got a spot for you.

Join our team as a Customer Service Representative!
Comment “INFO” and we’ll send you all the details 📩

Happy Mother’s Day to every mom out there, and a special shout-out to the incredible moms at XO. Your commitment, dedica...
10/05/2026

Happy Mother’s Day to every mom out there, and a special shout-out to the incredible moms at XO. Your commitment, dedication, and love make our workplace and our world better every single day. We’re so grateful for you.🌸

even The Biebs agrees that you should be working here 👀we’re hiring customer service representatives in Guadalajara 📍 (o...
15/04/2026

even The Biebs agrees that you should be working here 👀

we’re hiring customer service representatives in Guadalajara 📍 (on-site)

comment “INFO” and we’ll send everything your way.
not your role? all openings are on our page 🔗

Still thinking about it? ⏰👀This is the sign you’ve been waiting for ✨Apply for our Customer Service Representative posit...
06/04/2026

Still thinking about it? ⏰👀

This is the sign you’ve been waiting for ✨
Apply for our Customer Service Representative position and enjoy the benefits of being part of our team 💬💙

Explore this and more open roles through the link in bio, or comment “INFO” and we’ll send you the details 📩🚀

08/03/2026

Progress doesn’t happen by accident. It happens because people choose to build opportunities for others.

This International Women’s Day, we’re reflecting on what it means to Give to Gain.

✨ To give mentorship.
✨ To give space for new voices to lead.
✨ To give opportunities that allow talent to grow and thrive.

At XtendOps, we see every day how the women across our teams lead, innovate, and shape the future of our company, from operations to technology.

And over the years, we’re proud to see our leadership team become increasingly women-led, a reflection of the talent, perspective, and strength they bring to the table.

As we build the next generation of AI-powered CX, we believe technology should do more than automate work. It should expand opportunity and create more equitable paths for people to make an impact.

We also recognize that the path toward equity is still ongoing. Creating environments where women can grow, lead, and thrive is one small but meaningful way we can contribute to that progress.

Because when we invest in people, everyone gains.
To the women of XtendOps and beyond, thank you 👏

Address

Old Iloilo/Capiz Road
Iloilo City
5001

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