26/02/2025
4th of July Copy Center and Services
[Jalandoni st., Iloilo City
5000
Feb. 26, 2025
Dear valued customer,
Re: Apology for Facebook Scam Incident
We are writing to express our sincerest apologies for the recent Facebook scam incident that affected some of our customers. We understand that you may have received fraudulent messages or posts from fake pages impersonating our company, and for that, we are truly sorry.
Please be assured that we take the security and trust of our customers very seriously. We are deeply disturbed by this incident and are taking immediate action to prevent such occurrences in the future.
We want to assure you that we are working closely with Facebook to identify and take down these fake pages. We are also implementing additional security measures to protect our official social media channels.
In the meantime, we urge you to be vigilant when interacting with our social media pages. Here are some precautions you can take:
- Verify the authenticity of our pages by checking the official URL and looking for the verified checkmark.
- Be cautious of messages or posts asking for personal or financial information.
- Never send money or share sensitive information with unfamiliar individuals or pages.
Once again, we apologize for the harm caused by this incident. We value your trust and loyalty and are committed to making things right.
Sincerely,
Rey Maseral
Manager
4th of july copy center and services.