DCTV Cable Network Broadband Services Inc.

DCTV Cable Network Broadband Services Inc. Official page

Network Advisory! Please be advised that we will be relocating our network equipment and rehoming our fiber optic servi...
23/07/2026

Network Advisory!

Please be advised that we will be relocating our network equipment and rehoming our fiber optic services to a new location as part of our ongoing network infrastructure improvement initiative. This activity is intended to enhance network reliability, optimize overall performance, and ensure long-term service stability for our valued customers.

Schedule: July 24, 2026
Time: 8:00AM to 10PM
Area: Sorsogon Province

📢 WE'VE MOVED TO A NEW LOCATION!🎉 Good News! Our Daraga branch has officially transferred to a new and more accessible o...
18/06/2026

📢 WE'VE MOVED TO A NEW LOCATION!

🎉 Good News! Our Daraga branch has officially transferred to a new and more accessible office location to serve you better.

📍 NEW OFFICE ADDRESS:
2nd Floor, Caltex Strip Mall, Corner Rizal St. & Arboleda St. Daraga Public Market Brgy. Ilawod 1, Daraga, Albay

📌 Landmark: Above Dunkin' Donuts

We look forward to welcoming you at our new office! Visit us for all your inquiries and service needs.

Thank you for your continued support. See you at our new location!

Network Advisory! 26 May 2026Please be advised that a fiber cut was detected at around 6:00 AM on May 26, 2026, due to a...
25/05/2026

Network Advisory! 26 May 2026

Please be advised that a fiber cut was detected at around 6:00 AM on May 26, 2026, due to a fiber cable burn incident along Marquez Street, Albay District, Legazpi City, affecting the internet and cable TV services in portions of Legazpi City.

NETWORK ADVISORY- 22May2026Please be advised that a possible fiber cut was detected at around 7:20 PM affecting the int...
22/05/2026

NETWORK ADVISORY- 22May2026

Please be advised that a possible fiber cut was detected at around 7:20 PM affecting the internet and cabletv services portions of Daraga, Camalig, Ligao, Oas and Polangui.

Our technical team is currently conducting investigation and troubleshooting to identify the exact location and extent of the issue. Some subscribers may experience intermittent connectivity or service interruption while restoration activities are ongoing.

We sincerely apologize for the inconvenience and thank you for your patience and understanding. Further updates will be provided as soon as they become available.

— DCTV Network Operations Center (NOC)

February 25, 2026, We identified a network issue in Sorsogon due to a damaged utility pole, which resulted in a fiber cu...
25/02/2026

February 25, 2026, We identified a network issue in Sorsogon due to a damaged utility pole, which resulted in a fiber cut.

Restoration activities are currently ongoing. Service will resume as soon as the repair work is completed.

Affected Areas: Sorsogon

We sincerely apologize for any inconvenience this may cause and appreciate your patience.

Network Advisory:28 December 2025, 17:50HThe Sorsogon Backbone link experienced a total outage after both the main and p...
28/12/2025

Network Advisory:

28 December 2025, 17:50H

The Sorsogon Backbone link experienced a total outage after both the main and protection paths were affected by separate network incidents.

As a result, subscribers in the following areas are currently affected:
Sorsogon City, Cumadcad, Gubat, Casiguran, Juban Sorsogon.

Restoration activities are ongoing, and services will resume as soon as repairs are completed.

We sincerely apologize for the inconvenience this may cause and appreciate your patience and understanding.

Address

DCTV Centre, #8 Fr. J. L. Bates Street , Old Albay District
Legazpi
4500

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