01/10/2025
Loan processing is temporarily paused until the problem is resolved to ensure a successful transaction.
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You may now resume cash in transactions via InstaPay from your BPI account using other e-wallet apps.
Thank you for your patience and understanding.
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UPDATE as of October 1, 2025 at 3:10 PM:
You may now resume interbank fund transfer transactions via InstaPay on the BPI app, BPI online, and VYBE.
However, cash in transactions from your BPI account to other e-wallets using InstaPay remain unavailable. Rest assured that our team is already working on resolving this issue as soon as possible.
Thank you for understanding.
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ADVISORY published on October 1, 2025 at 8:10 AM:
Interbank funds transfer via InstaPay is temporarily unavailable on the BPI app, BPI online, and VYBE. Cash in transactions from your BPI account to other e-wallets using InstaPay are also unavailable.
Rest assured that our team is already working on resolving this issue as soon as possible. We will keep you posted once this issue has been resolved.