FiberBro Taguig

12/10/2026

Dear Fiberbro Subscribers,

Please be advised that we will be conducting a critical Data Center Upgrade and Network Maintenance tonight to improve your internet speed, stability, and overall service reliability.

📍 Affected Areas: [Barangay Rizal/ Palar / Wildcat /Panam / Barangay Pembo/Comembo, Pinagsama Phase 2]
📅 Date: October 12, 2026 (Tonight)
🕙 Duration: 10:00 PM to 2:00 AM]

⚠️ What to Expect:

Temporary Downtime: You will experience intermittent connection drops or a total temporary loss of internet services during this maintenance window.

Automated Recovery: Services should automatically return to normal as soon as the upgrade is completed.

💡 What You Should Do:

Save Your Progress: Please save any critical work, cloud backups, or online tasks before 10:00 PM tonight.

Do Not Reset During the Window: Avoid pressing the hardware reset pin on your modem while the maintenance is ongoing.

Troubleshooting Post-Maintenance: If your connection does not automatically restore after the maintenance window, please power cycle your modem (unplug it from the wall for 30 seconds, then plug it back in).

We apologize for any temporary inconvenience this may cause and thank you for your patience as we work to upgrade your digital experience!

For urgent concerns during this period, you may reach our support team.

– Fiberbro Management & Technical Team

05/10/2026

02/10/2026

https://www.facebook.com/share/p/1EkiSaj2wi/

NAPA-SOCIAL MEDIA DETOX TULOY 😔

Ayon sa outage tracking website na Downdetector.com, tumaas ang nagrereport ng problema sa iba't ibang internet service provider.

Base sa post ng UP Diliman Network Helpdesk, isa umano sa mga undersea cable segment na nagkokonekta sa Pilipinas at Singapore ay offline.

Kumusta ang internet connection sa inyong lugar, mga Kapuso?

01/10/2026

Dear Valued Customer,

Internet service has been restored. If you still don’t have internet, please restart your modem:

1. Turn OFF the modem.
2. Wait for 30 seconds.
3. Turn the modem back ON.

Thank you for your patience and understanding.

14/08/2026

CLIENT UPDATE: FiberBro New Billing Website

We are excited to introduce our new FiberBro Billing Website, making it easier and more convenient to check your account and pay your monthly bill.

How to Pay Your FiberBro Bill

1. Visit the FiberBro Billing Website
Go to: https://taguig-fiberbro.com/subscribers/

2. Click “CLIENT LOGIN”

3. Enter your account details
Enter your Account Number and Last Name.

4. Click “EPAY”

5. Enter the payer’s account number
Enter the GCash or Maya account number that will be used to pay the bill, then click SUBMIT.

6. Send the payment
Open your GCash or Maya app and send the payment to:

0956 087 2463

Enter the exact amount of your bill and complete the payment.

7. Check your account
Go back to the FiberBro website and check your account to confirm that the payment has been reflected.

8. Need assistance?
For any concerns, please message us or submit a SUPPORT TICKET through the website.

Thank you for choosing FiberBro!

30/07/2026

📢 **Service Update**

We have successfully completed the migration to our new server.

This transition should resolve the intermittent connection issues that some customers previously experienced and provide a more stable, reliable internet service.

Thank you for your patience and understanding during the migration. We sincerely apologize for the inconvenience and appreciate your continued trust in FiberBro.

If you continue to experience any connectivity issues, please send us a message so we can assist you promptly.

11/07/2026

A fiber cut caused by third-party construction activity has resulted in a service interruption in your area. Our team is on-site working on repairs and targeting to restore service by 12AM, July 12. We will keep you updated. Thank you for your patience and understanding

11/07/2026

Feeling a bit of LAG today?

Our primary backup connection is currently down (LOS) after being affected by the ongoing maintenance of a major telecommunications company. Although the backup link is unavailable, our multiple backup systems are keeping our services online. As a result, you may experience some latency while we operate on reduced network redundancy.

We have already coordinated with the telecommunications provider and are working with them to restore the affected connection as quickly as possible. Thank you for your patience and understanding.