17/06/2026
NOW HIRING
CUSTOMER RELATIONSHIP OFFICER (CRO)
Work Schedule: Monday to Saturday
Office Hours: 9:00 AM – 6:00 PM
Job Summary
We are looking for a professional, customer-focused, and organized Customer Relationship Officer to manage customer communications, support existing clients, and maintain strong business relationships.
Responsibilities
* Answer incoming customer calls and SMS inquiries
* Follow up existing customers and maintain customer relationships
* Contact customers from company database for order follow-up and account updates
* Process customer orders and prepare order information for fulfillment
* Coordinate with logistics and operations teams regarding deliveries
* Monitor order status and provide customer updates
* Handle customer concerns and service inquiries professionally
* Maintain accurate customer records and communication logs
* Follow company procedures for customer service and after-sales support
* Perform other customer support and administrative duties as assigned
Requirements
* Excellent communication skills
* Comfortable speaking with customers over the phone
* Fluent in Tagalog and English
* Computer literate (Microsoft Excel, Word, Email)
* Organized and detail-oriented
* Professional and courteous telephone manner
* Ability to multitask and work under pressure
* Customer service, call center, sales, or relationship management experience is an advantage
Preferred Qualities
✔ Friendly and professional personality
✔ Strong customer service mindset
✔ Good listening and problem-solving skills
✔ Responsible and dependable
✔ Positive attitude and willingness to learn
Compensation
* Competitive salary based on qualifications and experience
* Performance-based incentives
* Stable long-term employment
* Career growth opportunities
How to Apply
Please send:
* Updated Resume
* Recent Photo
* Expected Salary
Call now to connect with business.