PrimeWater - La Union

05/03/2026

IMPORTANT CUSTOMER ADVISORY
05 MARCH 2025

EMERGENCY REPAIR OF MAINLINE BREAKDOWN AT ILI SUR, SAN JUAN, LA UNION

LOW PRESSURE to NO WATER is currently experienced by all concessionaires in barangays ILI SUR and ILI NORTE, SAN JUAN, LA UNION due to mainline breakdown at the back of the Municipal Hall.

Preparation for the repair is ongoing.

We are very sorry for the inconvenience.

01/03/2026

IMPORTANT PUBLIC ADVISORY
LA UNION SPECIAL NON-WORKING HOLIDAY

Pursuant to Republic Act No. 12037, s. 2024, declaring MARCH 2, 2026, a Special Non-Working Holiday in the PROVINCE OF LA UNION, in commemoration of its Founding, our office will CLOSED.

Office operation will resume on MARCH 3, 2026.

Thank you for your cooperation.

Public Advisory 📢

Pursuant to Republic Act No. 12037, s. 2024, March 2, 2026, is declared a Special Non-Working Holiday in the PROVINCE OF LA UNION,, in commemoration of its Founding Anniversary. However, offices providing health, disaster response, security, and other essential services will remain operational.

16/02/2026

CUSTOMER ADVISORY
CHINESE NEW YEAR (SPECIAL NON-WORKING HOLIDAY)

Please be advised that our office will be closed on February 17, 2026 (Tuesday)

We will resume our normal operations on February 18, 2026 (Wednesday).

We encourage our concessionaires to use our online channels for your transactions during these times.

Thank you and keep safe!

04/02/2026

IMPORTANT CUSTOMER ADVISORY
04 FEBRUARY 2025

EMERGENCY REPAIR OF MAINLINE BREAKDOWN AT ILI SUR, SAN JUAN, LA UNION

LOW PRESSURE to NO WATER is currently experienced by all concessionaires in barangays ILI SUR and ILI NORTE, SAN JUAN, LA UNION due to mainline breakdown at the back of the Municipal Hall.

Preparation for the repair is ongoing and the repair is expected to be finished within the day.

We are very sorry for the inconvenience.

02/02/2026

CUSTOMER SERVICE ADVISORY
02 FEBRUARY 2026

EMERGENCY REPAIR OF MAINLINE BREAKDOWN in ACAO, BAUANG, LA UNION.

LOW PRESSURE TO NO WATER is currently experienced by all concessionaires from the whole town of BAUANG to SAN FERNANDO CITY.

Timetable for the repair is yet to be determined. Valving schedule for ACAO, BAUANG, LA UNION is temporarily suspended and will resume as soon as the repair is completed.

We are very sorry for the inconvenience.

23/12/2025

05/12/2025

IMPORTANT CUSTOMER ADVISORY
05 December 2025 (06:50 PM)

EMERGENCY REPAIR OF MAINLINE BREAKDOWN
Nadsaag, San Juan, La Union

Please be informed that LOW PRESSURE TO NO WATER is currently being experienced by all concessionaires from San Juan to San Fernando City due to a mainline breakdown in Nadsaag, San Juan, La Union.

This situation is further affected by the damaged underground electrical wires of our wells located in Cabaroan, San Juan, La Union.

Our maintenance team is already conducting emergency repairs.

• Mainline breakdown repair is expected to be completed by tomorrow at 5:00 PM.

• The estimated time of completion for the repair of the damaged underground wires is yet to be determined, and we will provide updates as soon as available.

We sincerely apologize for the inconvenience this may cause and appreciate your understanding and patience.

29/11/2025

UPDATE ON THE BREAKDOWN IN CABAROAN, SAN JUAN
30 NOVEMBER 2025 (7:30 AM)

As of 6:30 AM yesterday (29 November 2025, Saturday), operations of all wells—except one—had resumed. However, as of 6:00 AM today (30 November 2025, Sunday), only two wells remain operational.

Based on our initial inspection, a fault warning has been detected in our controls. Our field personnel are currently investigating the cause of this warning. We have also confirmed that our underground electrical wires were damaged by a third-party contractor, which may be contributing to the issue.

We sincerely apologize for the inconvenience and assure you that our team is working to resolve the problem as quickly as possible.

27/11/2025

𝐈𝐌𝐏𝐎𝐑𝐓𝐀𝐍𝐓 𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑 𝐀𝐃𝐕𝐈𝐒𝐎𝐑𝐘
27 November 2025

𝐄𝐌𝐄𝐑𝐆𝐄𝐍𝐂𝐘 𝐑𝐄𝐏𝐀𝐈𝐑 𝐎𝐅 𝐌𝐀𝐈𝐍𝐋𝐈𝐍𝐄 𝐁𝐑𝐄𝐀𝐊𝐃𝐎𝐖𝐍
𝘊𝘢𝘣𝘢𝘳𝘰𝘢𝘯, 𝘚𝘢𝘯 𝘑𝘶𝘢𝘯, 𝘓𝘢 𝘜𝘯𝘪𝘰𝘯

Please be informed that 𝐥𝐨𝐰 𝐩𝐫𝐞𝐬𝐬𝐮𝐫𝐞 𝐭𝐨 𝐧𝐨 𝐰𝐚𝐭𝐞𝐫 is currently being experienced by all concessionaires from San Juan to San Fernando City due to 𝐚 𝐦𝐚𝐢𝐧𝐥𝐢𝐧𝐞 𝐛𝐫𝐞𝐚𝐤𝐝𝐨𝐰𝐧 𝐜𝐚𝐮𝐬𝐞𝐝 𝐛𝐲 𝐚 𝐭𝐡𝐢𝐫𝐝-𝐩𝐚𝐫𝐭𝐲 𝐜𝐨𝐧𝐭𝐫𝐚𝐜𝐭𝐨𝐫.

Our team is already on-site and preparations for the repair are ongoing.

We sincerely apologize for the inconvenience and thank you for your understanding.

25/11/2025

𝐀𝐍𝐍𝐎𝐔𝐍𝐂𝐄𝐌𝐄𝐍𝐓
𝐍𝐞𝐰 𝐎𝐟𝐟𝐢𝐜𝐞 𝐀𝐝𝐝𝐫𝐞𝐬𝐬

To our valued concessionaires, clients, and partners:

Please be informed that 𝐏𝐫𝐢𝐦𝐞𝐰𝐚𝐭𝐞𝐫 𝐌𝐞𝐭𝐫𝐨 𝐒𝐚𝐧 𝐅𝐞𝐫𝐧𝐚𝐧𝐝𝐨, 𝐋𝐚 𝐔𝐧𝐢𝐨𝐧 has officially moved to a new office location. Effective 𝐍𝐨𝐯𝐞𝐦𝐛𝐞𝐫 𝟐𝟔, 𝟐𝟎𝟐𝟓, our new office address is:

𝐆𝐫𝐨𝐮𝐧𝐝 𝐅𝐥𝐨𝐨𝐫 𝐀𝐮𝐫𝐨𝐫𝐚 𝐓𝐨𝐰𝐞𝐫 𝐂𝐨𝐧𝐝𝐨𝐦𝐢𝐧𝐢𝐮𝐦
De Guzman St., Ilocanos Sur
San Fernando City, La Union

Landmarks:

Across 𝐈𝐥𝐨𝐜𝐚𝐧𝐨𝐬 𝐒𝐮𝐫 𝐁𝐚𝐫𝐚𝐧𝐠𝐚𝐲 𝐇𝐚𝐥𝐥
A few meters away from 𝐒𝐚𝐯𝐞𝐦𝐨𝐫𝐞 𝐒𝐚𝐧 𝐅𝐞𝐫𝐧𝐚𝐧𝐝𝐨 𝐂𝐢𝐭𝐲
A few meters away from 𝐒𝐚𝐧 𝐅𝐞𝐫𝐧𝐚𝐧𝐝𝐨 𝐂𝐢𝐭𝐲 𝐏𝐮𝐛𝐥𝐢𝐜 𝐌𝐚𝐫𝐤𝐞𝐭

All transactions, inquiries, and official communications shall now be processed at this new office.

We now accept cash and check payments.

We look forward to serving you better in our new location.

Thank you for your continued support.

★★★★☆ · Condominium rental agency