PrimeWater - La Union

PrimeWater - La Union Primewater Metro San Fernando (La Union) page

PrimeWater signed a 25-Year contract for a Joint Venture Agreement with Metro San Fernando Water District to Finance, Develop, Rehabilitate, Upgrade, Operate and Maintain the Potable Water Supply System of Metro San Fernando Water District

Water Supply Improvement Project.

• Ensure that water supplied to consumers comply with prevailing
standards on drinking water quality
• Uninterrupted water

supply to connected consumers
• Develop additional sustainable water sources to meet long-term
water demand.
• Reduce and maintain distribution losses (Non-Revenue Water) to
acceptable International levels
• Expand service coverage

IMPORTANT CUSTOMER ADVISORY03 September 2026𝗧𝗲𝗺𝗽𝗼𝗿𝗮𝗿𝘆 𝗪𝗮𝘁𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗜𝗻𝘁𝗲𝗿𝗿𝘂𝗽𝘁𝗶𝗼𝗻 𝗗𝘂𝗲 𝘁𝗼 𝗧𝗿𝗮𝗻𝘀𝗺𝗶𝘀𝘀𝗶𝗼𝗻 𝗟𝗶𝗻𝗲 𝗗𝗮𝗺𝗮𝗴𝗲Please b...
03/09/2026

IMPORTANT CUSTOMER ADVISORY

03 September 2026

𝗧𝗲𝗺𝗽𝗼𝗿𝗮𝗿𝘆 𝗪𝗮𝘁𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗜𝗻𝘁𝗲𝗿𝗿𝘂𝗽𝘁𝗶𝗼𝗻 𝗗𝘂𝗲 𝘁𝗼 𝗧𝗿𝗮𝗻𝘀𝗺𝗶𝘀𝘀𝗶𝗼𝗻 𝗟𝗶𝗻𝗲 𝗗𝗮𝗺𝗮𝗴𝗲

Please be advised that due to the 𝗵𝗲𝗮𝘃𝘆 𝗿𝗮𝗶𝗻𝘀 𝗯𝗿𝗼𝘂𝗴𝗵𝘁 𝗮𝗯𝗼𝘂𝘁 𝗯𝘆 𝘁𝗵𝗲 𝗦𝗼𝘂𝘁𝗵𝘄𝗲𝘀𝘁 𝗠𝗼𝗻𝘀𝗼𝗼𝗻 (𝗛𝗮𝗯𝗮𝗴𝗮𝘁) and the 𝗱𝗶𝘃𝗲𝗿𝘀𝗶𝗼𝗻 𝗼𝗳 𝗿𝗶𝘃𝗲𝗿 𝗳𝗹𝗼𝘄 𝗶𝗻 𝘁𝗵𝗲 𝗮𝗿𝗲𝗮, the transmission line serving 𝘁𝘄𝗼 (𝟮) 𝘄𝗲𝗹𝗹𝘀 𝗮𝘁 𝘁𝗵𝗲 𝗕𝗮𝗹𝗹𝗮𝘆 𝗣𝘂𝗺𝗽𝗶𝗻𝗴 𝗦𝘁𝗮𝘁𝗶𝗼𝗻 has been 𝘄𝗮𝘀𝗵𝗲𝗱 𝗼𝘂𝘁 𝗮𝗻𝗱 𝗱𝗮𝗺𝗮𝗴𝗲𝗱.

As a result, customers in Bauang and San Fernando City is currently experiencing low water pressure to no water supply while repair and restoration activities are being undertaken.

Our technical and repair teams are currently assessing the damage and working to restore the transmission line and normalize water service as soon as possible.

We sincerely apologize for the inconvenience and appreciate your patience and understanding as we address this situation.

Thank you for your continued understanding.

IMPORTANT CUSTOMER ADVISORY02 September 2026Update on the Operation of Bumbuneg Settling BasinDear Valued Customers,Plea...
02/09/2026

IMPORTANT CUSTOMER ADVISORY
02 September 2026

Update on the Operation of Bumbuneg Settling Basin

Dear Valued Customers,

Please be informed that the Bumbuneg Settling Basin has been non-operational since 25 July 2026 due to a breakdown in the transmission line located in Brgy. Balbalayang, San Gabriel, La Union.

The repair of the damaged transmission line could not proceed as initially planned due to the inclement weather brought about by the Southwest Monsoon (Habagat). The prevailing conditions have increased the risk of landslides in the area and made the trek to the location of the breakdown hazardous for our repair personnel.

The safety of our personnel remains our priority. We are closely monitoring the situation and will proceed with the necessary repair works as soon as weather and site conditions permit.

We sincerely apologize for the inconvenience this situation may cause and thank you for your patience, understanding, and continued support.

21/07/2026

IMPORTANT CUSTOMER ADVISORY
22 JULY 2026

EMERGENCY REPAIR OF MAINLINE BREAKDOWN

LOW PRESSURE TO NO WATER is currently experienced by all concessionaires from the Municipality of Bauang to City of San Fernando due to mainline breakdown in Acao, Bauang, La Union

Emergency repair is ongoing and expected to be finished within the day.

We are very sorry for the inconvenience.

26/05/2026

CUSTOMER ADVISORY
EID’L ADHA (REGULAR HOLIDAY)

Please be advised that our office will be CLOSED on MAY 27, 2026 (Wednesday)

We will resume our normal operations on MAY 28, 2026 (Thursday)

We encourage our concessionaires to use our online channels for your transactions during these times.

Thank you and keep safe!

24/04/2026

IMPORTANT CUSTOMER ADVISORY
24 APRIL 2026

BREAKDOWN OF THE PUMP AND MOTOR OF ONE OF OUR DEEPWELLS IN BALLAY PUMPING STATION

LOW PRESSURE to NO WATER is currently experienced by all concessionaires from THE WHOLE TOWN of BAUANG to CITY OF SAN FERNANDO due to breakdown of the pump and motor of one of our highest producing well in Ballay Pump Station.

EMERGENCY pull-out and assessment is ongoing. Repair will proceed as soon as they have identified the problem. No timetable yet when the repair and/or replacement will be completed.

We are very sorry for the inconvenience.

IMPORTANT CUSTOMER ADVISORY05 MARCH 2025EMERGENCY REPAIR OF MAINLINE BREAKDOWN AT ILI SUR, SAN JUAN, LA UNIONLOW PRESSUR...
05/03/2026

IMPORTANT CUSTOMER ADVISORY
05 MARCH 2025

EMERGENCY REPAIR OF MAINLINE BREAKDOWN AT ILI SUR, SAN JUAN, LA UNION

LOW PRESSURE to NO WATER is currently experienced by all concessionaires in barangays ILI SUR and ILI NORTE, SAN JUAN, LA UNION due to mainline breakdown at the back of the Municipal Hall.

Preparation for the repair is ongoing.

We are very sorry for the inconvenience.

Address

GF Aurora Tower Condominium, De Guzman Street , Ilocanos Sur, San Fernando City, La Union
Metro Manila
2500

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 4:30pm
Saturday 8am - 12pm

Telephone

+639108870969

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