15/01/2025
Official Statement from Paykoo
At Paykoo, trust and integrity are at the heart of everything we do. It is with deep regret that we confirm a recent incident involving fraudulent activities by one of our employees.
We sincerely apologize to our affected customers and partners for the breach of trust this situation may have caused. The actions of this individual do not reflect the values and ethical standards we uphold as a company.
As soon as we became aware of the issue, we took immediate action and we will be held accountable for any inconvenience that may have caused.
We understand that this may have raised concerns among our valued customers. We want to assure you that no customer funds have been compromised, and we are taking every step to maintain the highest level of security and transparency.
We would like to inform our affected household consumers that COTELCO PALMA is NOT liable for any electric power disconnection and soley we take Full Responsibilty.
We deeply value the trust you place in us and remain committed to learning from this incident to build an even stronger foundation for the future. Should you have any questions or concerns, kindly give us a call or visit us at our office at RAGS TRAVEL AND TOURS EXPRESS and PAYKOO PAYMENT CENTER in front of the Midsayap Municipal Plaza.
Thank you for your understanding and continued support as we work diligently to restore your confidence in Paykoo.
Sincerely,
Paykoo Payment Center
