I have been in the BPO industry for 13 years. My career started in 2003 as a Project Coordinator, handling the different data entry jobs assigned to us. Manages the people who are on the production to ensure 100% accuracy. Through hard work, diligence, and consistent performance, I was promoted to the position of Team Leader. I have a Bachelor's degree in Computer Science and graduated with honor
s. I also got a Bachelor's degree in Secondary Education as my second course and finished my Master of Education major in Mathematics. I have worked in a call center as a Senior Technical Support Representative and a Subject Matter Expert (SME) for an ISP in North America, handling Internet and Email issues and resolving customer issues with great satisfaction. Currently, I am a fully certified SEO Specialist and have trained under Digital Jobs PH from the Department of Information and Communications Technology (DICT). I help increase your website’s sales and leads using SEO strategies. I’ll be your guide to strategic concepts for your evolving business. I also do General Virtual Assistance. I handle administrative support, transcription, web research, lead generation, call center management, technical support (voice and non-voice.) I am seeking opportunities to help people who need accurate and efficient work for you or your business. I am looking forward to working with you. Let us grow your business together.
