01/08/2026
Baggage delay? AXA Pays 👍
We pursue in keeping your TRUST 🙏
✈️ From 1st client to 1st claims
My very first General Insurance client, Ami, chose to protect her travels with an AXA Smart Traveller Annual Elite Plan with worldwide coverage.
Last July 1st, Ami flew from the Philippines to Canada. Unfortunately, her checked baggage was delayed for more than 12 hours—a stressful experience for any traveler arriving in a new country.
Thankfully, because she was covered by AXA Smart Traveller, she was able to file a claim.
After submitting all the required documents on the morning of July 8, her claim was approved on the evening of July 9. Even more impressive, the approved claim amount of ₱10,000 (based on her travel insurance policy) was credited to her in less than 48 hours from the approval date.
What impressed us most wasn't just the speed of the approval—it was how seamless and efficient the entire claims process was. From submission to payout, AXA delivered on its promise of being there when it mattered most.
As a rookie insurance advisor, this experience means so much to me. Ami wasn't only my first General Insurance client—she became my first real-life reminder of why I chose this profession.
Insurance isn't just another expense. It's peace of mind. It's knowing that when unexpected situations happen, you have a trusted partner ready to support you.
Thank you, Ami, for trusting me and AXA with your travel protection. Your experience is a powerful reminder that the true value of insurance is seen not when you buy it, but when you need it.
If you're planning to travel—whether for vacation, business, or visiting loved ones—let's make sure you're protected every step of the way.
Travel with confidence. Travel protected. ✈️💙