Fiberteczone PSG

Fiberteczone PSG 1. Providing Internet solutions to every household who are potential clients in the territory services.

2.

Fiber optics cable installation to any
clients who have the need for Fiber.

3. Affordable internet at stable and uninterrupted surfing for Clients

80% of the affected connections have already been restored.📢 SERVICE UPDATEGood news, FibertecZone! Paunti-unti na pong ...
17/05/2026

80% of the affected connections have already been restored.

📢 SERVICE UPDATE

Good news, FibertecZone!
Paunti-unti na pong bumabalik ang ating internet service, at as of now, around 80% of the affected connections have already been restored.

However, habang ongoing pa rin ang stabilization and restoration ng remaining lines, some customers may still experience:

• Buffering
• Slow internet speed
• Intermittent connection
• Temporary signal fluctuations

To help refresh and stabilize your connection, we highly recommend that you:

✅ Restart your modem/router

1. Unplug the power cable
2. Wait for 30 seconds
3. Plug it back in and wait for the lights to stabilize

Restoration may still vary depending on your exact location and line condition, but continuous progress is being made.

Maraming salamat po sa inyong matinding pasensya, pag-unawa, at suporta throughout this incident. Patuloy po kaming magbibigay ng updates hanggang sa maibalik fully ang serbisyo.

— FibertecZone PSG Team

NETWORK ADVISORY: UNFORESEEN INCIDENT AFFECTING SERVICEWe are deeply, deeply sorry for the internet outage that is curre...
17/05/2026

NETWORK ADVISORY: UNFORESEEN INCIDENT AFFECTING SERVICE

We are deeply, deeply sorry for the internet outage that is currently affecting your service. We were caught completely off-guard by this sudden turn of events, and we want to assure you that this is something we never expected or wanted to happen.

An entirely unforeseen incident—burned electrical wires in front of the Iglesia Ni Cristo Church in Ilugin—unfortunately and unexpectedly caused significant damage to our crucial main fiber optic lines as well. We feel terrible that this external event, which was entirely beyond our control, has led to this disruption.

Rest assured, our top and only priority is to fix this as quickly as possible. Technical team has been on-site and is working tirelessly, round-the-clock, to repair the damage and restore your connectivity. The provided images show the situation and our team in action.

Please be advised na wala din po kaming signal at humanap pa ng lugar na mayroon. Pasensya na po kung hindi kami agad makapag reply.

Affected Areas: Ilugin, Nagpayong, and Kenneth.

Estimated Resolution: Within the day.

Updates: We will provide updates as they become available.

Affected areas, ramdam po namin ang inyong hirap at abala. Hindi man po natin ito kagustuhan at talagang nasorpresa rin po kami sa nangyaring sunog ng wiring. Hiling po namin ang inyong kaunting pasensya at pag-unawa habang ginagawa namin ang lahat ng paraan upang maayos ito sa lalong madaling panahon within the day. Maraming salamat po sa inyong patuloy na pag-unawa.

Thank you from the bottom of our hearts for your patience. We are committed to getting you back online.

As of 3:19AM 📢 SERVICE ADVISORYMagandang araw po, mga ka-FibertecZone.Nais po naming ipaalam na pansamantala pong nawala...
16/05/2026

As of 3:19AM

📢 SERVICE ADVISORY

Magandang araw po, mga ka-FibertecZone.

Nais po naming ipaalam na pansamantala pong nawalan ng internet connection ang ilang areas dahil kinakailangang ayusin at i-repair ang mga naapektuhang linya dulot ng panibagong insidente sa lugar.

Sa kasalukuyan, patuloy pong isinasagawa ang repair at restoration work upang maibalik ang maayos at stable na serbisyo sa lalong madaling panahon. Humihingi po kami ng taos-pusong pasensya sa abalang dulot nito.

Nauunawaan po namin ang inyong frustrations at concerns, at nais naming ipaabot na hindi rin po namin ginusto ang nangyaring insidente. Rest assured na ginagawa po ang lahat ng kinakailangang hakbang upang maibalik agad ang inyong koneksyon.

Magbibigay po kami ng updates tungkol sa status ng restoration sa abot ng aming makakaya at kung may available nang impormasyon.

Maraming salamat po sa inyong patuloy na pag-unawa, pasensya, at suporta.

📞 For updates and concerns:
0976 142 6539

— FibertecZone PSG Team

SERVICE ADVISORYMagandang araw, mga ka-FibertecZone.Nais po naming ipaalam na dahil sa naganap na sunog sa harap ng Igle...
16/05/2026

SERVICE ADVISORY

Magandang araw, mga ka-FibertecZone.

Nais po naming ipaalam na dahil sa naganap na sunog sa harap ng Iglesia ni Cristo sa Sandoval Avenue, naapektuhan po ang ilan sa ating linya kaya maaaring makaranas ng:

• Mabagal na internet connection
• Buffering
• Intermittent connection
• Pansamantalang pagkawala ng signal

Ang aming technical team ay kasalukuyang onsite at patuloy na inaayos ang naapektuhang linya upang maibalik agad ang normal at stable na serbisyo.

Sa ngayon, wala pa pong exact time ng full restoration, ngunit rest assured na binibilisan po ang pagkukumpuni at monitoring ng affected areas.

Maraming salamat po sa inyong pang-unawa, pasensya, at suporta.

— FibertecZone PSG Team

📢 SERVICE UPDATEGood news! Paunti-unti na pong bumabalik at umaayos ang internet connection sa affected areas. As of now...
07/05/2026

📢 SERVICE UPDATE

Good news! Paunti-unti na pong bumabalik at umaayos ang internet connection sa affected areas. As of now, around 60% of our network has already been restored. 💙

However, some customers may still experience:
• Buffering
• Slow connection
• Intermittent internet
• Temporary disconnections

This is normal while ongoing pa rin ang restoration and stabilization of the remaining affected lines.

Our technical team is continuously working onsite to fully restore and stabilize all connections as soon as possible.

Restoration may vary depending on your location and affected line status, but please know that progress is continuously being made.

Maraming salamat po sa inyong matinding pag-unawa, pasensya, at suporta throughout this situation. 🙏💙

We will continue to provide updates as restoration progresses.

— FibertecZone PSG Team

We understand that many of you are still experiencing no internet connection, and we sincerely apologize for the continu...
06/05/2026

We understand that many of you are still experiencing no internet connection, and we sincerely apologize for the continued inconvenience.

Based on our latest on-site check, more workers are now actively repairing the lines, and efforts have been intensified to restore service as quickly as possible.

The delay is due to the extent of the damage—a wide area of wiring was affected, and for safety reasons, connections had to be temporarily cut while the electric lines are being properly restored. This process takes time to ensure everything is fixed correctly and safely.

At this moment, we are still unable to provide an exact time for full restoration, but please be assured that progress is ongoing and work is being expedited.

We also ask for your understanding as our responses may be delayed. Due to the outage, even our team is experiencing limited or no signal, and we need to go to other areas just to send updates.

Thank you for your patience and understanding during this time. We will continue to keep you posted.

— FibertecZone PSG Team

📢 SERVICE UPDATEWe understand that it has already been over 24 hours since the service interruption, and we sincerely ap...
06/05/2026

📢 SERVICE UPDATE

We understand that it has already been over 24 hours since the service interruption, and we sincerely apologize for the inconvenience this has caused.

The issue was due to a fallen electric post that resulted in damaged and cut cables in the area. As of now, the electric and technical teams are still actively working onsite, carefully restoring and reconnecting the affected lines.

We know this delay has been frustrating, and we truly appreciate your patience. Please know that restoration takes time to ensure safety and proper reconnection, but our team is doing everything possible to restore your internet service as soon as possible.

We will continue to provide updates as progress is made.

Maraming salamat po sa inyong pang-unawa.

— FibertecZone PSG Team

SERVICE ADVISORYWe would like to inform you that a service interruption is currently affecting some customers in your ar...
05/05/2026

SERVICE ADVISORY

We would like to inform you that a service interruption is currently affecting some customers in your area due to a fallen electric post along Sandoval Ave. cor. Centennial 1, Brgy. Pinagbuhatan.

The electric team is actively working onsite to resolve the incident. As restoration depends on the condition and safety of the area, this may take approximately 24–48 hours.

Our technical team is closely monitoring the situation and coordinating efforts to restore your connection as soon as possible.

We sincerely apologize for the inconvenience and appreciate your patience and understanding during this time.

Thank you.

— FibertecZone PSG Team

As of May 5, 2026 (3:39 PM), a fallen electric post along Sandoval Ave. cor. Centennial 1, Brgy. Pinagbuhatan has caused...
05/05/2026

As of May 5, 2026 (3:39 PM), a fallen electric post along Sandoval Ave. cor. Centennial 1, Brgy. Pinagbuhatan has caused disruptions affecting some of our internet lines in the area.

This incident has impacted the connection of some of our valued clients. Our technical team is already aware and is currently coordinating and actively resolving the issue.

We sincerely apologize for the inconvenience this may cause. Rest assured, we are doing our best to restore your internet connection as quickly as possible.

Thank you for your patience and understanding.

— FibertecZone PSG Team

IMPORTANT ANNOUNCEMENTApologies for the Interruption.We sincerely apologize for the recent loss of internet connection. ...
20/06/2025

IMPORTANT ANNOUNCEMENT

Apologies for the Interruption.

We sincerely apologize for the recent loss of internet connection. Our internet service provider is currently experiencing technical difficulties affecting multiple areas, including ours.

This situation is beyond our control, but please rest assured that we are closely monitoring updates and will resume normal operations as soon as the connection stabilizes.

Thank you for your patience and understanding. We appreciate your continued support.

Address

Blk 5 Lot 7 Abigail Street
Pasig
1602

Telephone

+639760538035

Website

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