Dr. Giselle L. Barrion, Certified Management Consultant

Dr. Giselle L. Barrion, Certified Management Consultant ​Doc Gee is a Transformational Speaker & Consultant dedicated to growing leaders, empowering teams, and evolving organizational culture.

With over 20 yrs of experience in training & OD, she holds a Ph.D. in Org Development & Planning and is a CMC®️.

13/09/2026

𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑 𝐄𝐗𝐏𝐄𝐑𝐈𝐄𝐍𝐂𝐄 𝐄𝐗𝐂𝐄𝐋𝐋𝐄𝐍𝐂𝐄 𝐅𝐎𝐑 𝐂𝐗 𝐒𝐔𝐏𝐏𝐎𝐑𝐓 𝐏𝐑𝐎𝐅𝐄𝐒𝐒𝐈𝐎𝐍𝐀𝐋𝐒 | 𝐁𝐚𝐭𝐜𝐡 𝟐 | 𝐈𝐧-𝐇𝐨𝐮𝐬𝐞 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 | 𝐃𝐚𝐲 𝟏 | 𝐉𝐮𝐧𝐞 𝟐𝟗, 𝟐𝟎𝟐𝟔

𝑬𝒗𝒆𝒓𝒚 𝒄𝒖𝒔𝒕𝒐𝒎𝒆𝒓 𝒊𝒏𝒕𝒆𝒓𝒂𝒄𝒕𝒊𝒐𝒏 𝒊𝒔 𝒂𝒏 𝒐𝒑𝒑𝒐𝒓𝒕𝒖𝒏𝒊𝒕𝒚 𝒕𝒐 𝒔𝒕𝒓𝒆𝒏𝒈𝒕𝒉𝒆𝒏 𝒕𝒓𝒖𝒔𝒕, 𝒃𝒖𝒊𝒍𝒅 𝒍𝒂𝒔𝒕𝒊𝒏𝒈 𝒓𝒆𝒍𝒂𝒕𝒊𝒐𝒏𝒔𝒉𝒊𝒑𝒔, 𝒂𝒏𝒅 𝒄𝒓𝒆𝒂𝒕𝒆 𝒎𝒆𝒎𝒐𝒓𝒂𝒃𝒍𝒆 𝒆𝒙𝒑𝒆𝒓𝒊𝒆𝒏𝒄𝒆𝒔.

Congratulations to the second batch of USA and Mexico Customer Support Professionals from the 𝐠𝐥𝐨𝐛𝐚𝐥 𝐥𝐞𝐚𝐝𝐞𝐫 𝐢𝐧 𝐦𝐚𝐫𝐤𝐞𝐭 𝐫𝐞𝐬𝐞𝐚𝐫𝐜𝐡 𝐚𝐧𝐝 𝐦𝐞𝐝𝐢𝐚 𝐚𝐧𝐚𝐥𝐲𝐭𝐢𝐜𝐬 for your successful completion of Day 2 of 𝐆𝐋𝐁 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐚𝐧𝐜𝐲’s 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞 𝐟𝐨𝐫 𝐂𝐗 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐏𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥𝐬 in-house training held on June 29, 2026.

Facilitated by Dr. Giselle L. Barrion, 𝐂𝐌𝐂® and Dr. Ryan Barrion, FPM, the session emphasized that exceptional customer experience begins with understanding clients beyond their immediate concerns. Participants explored strategies for cultivating stronger client relationships, communicating with empathy and professionalism, listening with intention, and navigating difficult conversations with confidence and composure.

We commend this remarkable group for their enthusiasm, professionalism, and commitment to continuous improvement. Their active participation reflects a shared dedication to delivering customer experiences that not only resolve concerns but also strengthen relationships and reinforce trust.

Thank you for choosing GLB Management Consultancy as your trusted learning and development partner. We are honored to support your organization in developing customer support professionals who consistently deliver service excellence and create meaningful value in every client interaction.

𝑬𝒍𝒆𝒗𝒂𝒕𝒆 𝒚𝒐𝒖𝒓 𝒕𝒆𝒂𝒎'𝒔 𝒄𝒖𝒔𝒕𝒐𝒎𝒆𝒓 𝒆𝒙𝒑𝒆𝒓𝒊𝒆𝒏𝒄𝒆 𝒄𝒂𝒑𝒂𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 𝒘𝒊𝒕𝒉 𝒂 𝒄𝒖𝒔𝒕𝒐𝒎𝒊𝒛𝒆𝒅 𝒊𝒏-𝒉𝒐𝒖𝒔𝒆 𝒕𝒓𝒂𝒊𝒏𝒊𝒏𝒈 𝒑𝒓𝒐𝒈𝒓𝒂𝒎.

☎️ (+632) 8356-7294 / (+63) 917-824-5048
📧 [email protected] | [email protected]
🌐 www.greatlearningsandbeyond.com

(Not all participants are in the photo)

𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐏𝐥𝐚𝐧𝐧𝐢𝐧𝐠 𝐚𝐧𝐝 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩 𝐖𝐨𝐫𝐤𝐬𝐡𝐨𝐩 | 𝐏𝐮𝐛𝐥𝐢𝐜 𝐒𝐞𝐦𝐢𝐧𝐚𝐫 | 𝐉𝐮𝐧𝐞 𝟐𝟕, 𝟐𝟎𝟐𝟔Congratulations to all the participants on th...
11/09/2026

𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐏𝐥𝐚𝐧𝐧𝐢𝐧𝐠 𝐚𝐧𝐝 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩 𝐖𝐨𝐫𝐤𝐬𝐡𝐨𝐩 | 𝐏𝐮𝐛𝐥𝐢𝐜 𝐒𝐞𝐦𝐢𝐧𝐚𝐫 | 𝐉𝐮𝐧𝐞 𝟐𝟕, 𝟐𝟎𝟐𝟔

Congratulations to all the participants on the successful completion of GLB Management Consultancy's 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐏𝐥𝐚𝐧𝐧𝐢𝐧𝐠 𝐚𝐧𝐝 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩 𝐖𝐨𝐫𝐤𝐬𝐡𝐨𝐩 held on June 27, 2026!

Facilitated by Dr. Ryan Barrion, FPM, 𝐂𝐓𝐑𝐏, this dynamic and highly interactive learning experience brought together leaders from the food and beverage manufacturing, trading, social services, and printing sectors to strengthen the capabilities needed to navigate today's evolving business landscape with confidence and foresight.

Throughout the workshop, the participants explored practical frameworks, proven tools, and actionable strategies to sharpen strategic thinking, align organizational priorities, establish meaningful goals, make sound decisions, and inspire high performance. Through engaging discussions, collaborative learning, and real-world applications, they gained valuable insights that can help transform strategy into ex*****on and vision into measurable results.

Your commitment to continuous learning and professional growth reflects the mindset of leaders who embrace change, inspire others, and create lasting value for their organizations. We are confident that the knowledge and perspectives gained from this program will enable you to lead with greater clarity, agility, and purpose while driving innovation, organizational excellence, and sustainable success.

Thank you for choosing GLB Management Consultancy as your trusted learning and development partner. We appreciate the opportunity to be part of your leadership journey and look forward to seeing the positive impact you will continue to create within your teams, organizations, and communities.

(Not all participants are in the photo.)

𝑻𝒐 𝒃𝒓𝒊𝒏𝒈 𝒕𝒉𝒊𝒔 𝒑𝒓𝒐𝒈𝒓𝒂𝒎 𝒕𝒐 𝒚𝒐𝒖𝒓 𝒐𝒓𝒈𝒂𝒏𝒊𝒛𝒂𝒕𝒊𝒐𝒏, 𝒄𝒐𝒏𝒕𝒂𝒄𝒕 𝒖𝒔 𝒕𝒐𝒅𝒂𝒚 𝒂𝒕:
☎️ (+632) 83567294 / (+63 917) 824 5048
📧 [email protected] / [email protected]
🌐 www.greatlearningsandbeyond.com

𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐭 𝐬𝐞𝐫𝐯𝐢𝐜𝐞 𝐜𝐫𝐞𝐚𝐭𝐞𝐬 𝐞𝐱𝐜𝐞𝐩𝐭𝐢𝐨𝐧𝐚𝐥 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞𝐬 — 𝐢𝐭'𝐬 𝐲𝐨𝐮𝐫 𝐜𝐨𝐦𝐩𝐞𝐭𝐢𝐭𝐢𝐯𝐞 𝐚𝐝𝐯𝐚𝐧𝐭𝐚𝐠𝐞.Join GLB Management Consult...
18/08/2026

𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐭 𝐬𝐞𝐫𝐯𝐢𝐜𝐞 𝐜𝐫𝐞𝐚𝐭𝐞𝐬 𝐞𝐱𝐜𝐞𝐩𝐭𝐢𝐨𝐧𝐚𝐥 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞𝐬 — 𝐢𝐭'𝐬 𝐲𝐨𝐮𝐫 𝐜𝐨𝐦𝐩𝐞𝐭𝐢𝐭𝐢𝐯𝐞 𝐚𝐝𝐯𝐚𝐧𝐭𝐚𝐠𝐞.

Join GLB Management Consultancy's 𝐄𝐟𝐟𝐞𝐜𝐭𝐢𝐯𝐞 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐒𝐤𝐢𝐥𝐥𝐬 𝐖𝐨𝐫𝐤𝐬𝐡𝐨𝐩 and learn the skills to deliver service that builds trust, strengthens customer relationships, and drives business success.

Whether you are a customer service representative, frontline staff member, account executive, sales professional, administrative staff, or team leader, this highly interactive workshop will equip you with proven customer service strategies and best practices.

𝐄𝐟𝐟𝐞𝐜𝐭𝐢𝐯𝐞 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐒𝐤𝐢𝐥𝐥𝐬 𝐖𝐨𝐫𝐤𝐬𝐡𝐨𝐩
📅 August 28, 2026 (Friday)
⏰ 8:30 AM – 3:30 PM (GMT+8)
📍 Live via Zoom
🔗 Registration Link: https://forms.gle/pSNohwJuDZeeNNEe9

𝐄𝐍𝐑𝐎𝐋𝐋 𝐍𝐎𝐖!

To complete your enrollment, kindly deposit the full amount through any of the following accounts:

𝐆𝐋𝐁 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐚𝐧𝐜𝐲 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬
EastWest Bank
Checking Account No. 200057946279

or

BPI
Checking Account No. 4510-0022-32

or

GCash
Ma**a Gi****e L. B.
0917-867-8007

For further assistance or inquiries, please contact us:
☎️ (+632) 83567294 / +63 917 824 5048
📧 [email protected] / [email protected]
🌐 www.greatlearningsandbeyond.com

Never let someone else's insecurity define the boundaries of your journey. Where they build barricades, create opportuni...
15/08/2026

Never let someone else's insecurity define the boundaries of your journey. Where they build barricades, create opportunities.

𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑 𝐄𝐗𝐏𝐄𝐑𝐈𝐄𝐍𝐂𝐄 𝐄𝐗𝐂𝐄𝐋𝐋𝐄𝐍𝐂𝐄 𝐅𝐎𝐑 𝐂𝐗 𝐒𝐔𝐏𝐏𝐎𝐑𝐓 𝐏𝐑𝐎𝐅𝐄𝐒𝐒𝐈𝐎𝐍𝐀𝐋𝐒 | 𝐁𝐚𝐭𝐜𝐡 𝟏 | 𝐈𝐧-𝐇𝐨𝐮𝐬𝐞 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 | 𝐃𝐚𝐲 𝟐 | 𝐉𝐮𝐧𝐞 𝟐𝟑, 𝟐𝟎𝟐𝟔GLB Ma...
13/08/2026

𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑 𝐄𝐗𝐏𝐄𝐑𝐈𝐄𝐍𝐂𝐄 𝐄𝐗𝐂𝐄𝐋𝐋𝐄𝐍𝐂𝐄 𝐅𝐎𝐑 𝐂𝐗 𝐒𝐔𝐏𝐏𝐎𝐑𝐓 𝐏𝐑𝐎𝐅𝐄𝐒𝐒𝐈𝐎𝐍𝐀𝐋𝐒 | 𝐁𝐚𝐭𝐜𝐡 𝟏 | 𝐈𝐧-𝐇𝐨𝐮𝐬𝐞 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 | 𝐃𝐚𝐲 𝟐 | 𝐉𝐮𝐧𝐞 𝟐𝟑, 𝟐𝟎𝟐𝟔

GLB Management Consultancy commends the first batch of USA and Mexico Customer Support Professionals from the 𝐠𝐥𝐨𝐛𝐚𝐥 𝐥𝐞𝐚𝐝𝐞𝐫 𝐢𝐧 𝐦𝐚𝐫𝐤𝐞𝐭 𝐫𝐞𝐬𝐞𝐚𝐫𝐜𝐡 𝐚𝐧𝐝 𝐦𝐞𝐝𝐢𝐚 𝐚𝐧𝐚𝐥𝐲𝐭𝐢𝐜𝐬 on the successful completion of Day 2 of 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞 𝐟𝐨𝐫 𝐂𝐗 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐏𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥𝐬 in-house training held on June 23, 2026!

The second day of the program focused on strengthening participants' ability to 𝐚𝐧𝐭𝐢𝐜𝐢𝐩𝐚𝐭𝐞 𝐚𝐧𝐝 𝐩𝐫𝐞𝐯𝐞𝐧𝐭 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐞𝐬𝐜𝐚𝐥𝐚𝐭𝐢𝐨𝐧𝐬, 𝐫𝐞𝐬𝐨𝐥𝐯𝐞 𝐜𝐨𝐧𝐟𝐥𝐢𝐜𝐭𝐬 𝐞𝐟𝐟𝐞𝐜𝐭𝐢𝐯𝐞𝐥𝐲, and 𝐝𝐞𝐥𝐢𝐯𝐞𝐫 𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬 𝐰𝐢𝐭𝐡 𝐩𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥𝐢𝐬𝐦 𝐚𝐧𝐝 𝐞𝐦𝐩𝐚𝐭𝐡𝐲. Through engaging discussions, interactive activities, and realistic role-play simulations, participants enhanced their confidence in managing client interactions and applying customer-focused problem-solving strategies in high-impact situations.

Congratulations to everyone for your enthusiasm, active participation, and unwavering commitment to continuous learning and service excellence. Your dedication to developing these essential customer experience competencies reflects your passion for delivering exceptional client value.

Thank you for placing your trust in 𝐆𝐋𝐁 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐚𝐧𝐜𝐲. We look forward to seeing the positive impact these skills will have on every customer interaction.

𝑭𝒐𝒓 𝒔𝒊𝒎𝒊𝒍𝒂𝒓 𝒑𝒓𝒐𝒈𝒓𝒂𝒎 𝒓𝒆𝒒𝒖𝒊𝒓𝒆𝒎𝒆𝒏𝒕𝒔, 𝒚𝒐𝒖 𝒎𝒂𝒚 𝒄𝒐𝒏𝒕𝒂𝒄𝒕 𝒖𝒔 𝒂𝒕:
☎️(+632) 83567294 / (+63917) 8245048
📧 [email protected] / [email protected]
🌐 www.greatlearningsandbeyond.com
(Not all participants are in the photo)

𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑 𝐄𝐗𝐏𝐄𝐑𝐈𝐄𝐍𝐂𝐄 𝐄𝐗𝐂𝐄𝐋𝐋𝐄𝐍𝐂𝐄 𝐅𝐎𝐑 𝐂𝐗 𝐒𝐔𝐏𝐏𝐎𝐑𝐓 𝐏𝐑𝐎𝐅𝐄𝐒𝐒𝐈𝐎𝐍𝐀𝐋𝐒 | 𝐁𝐚𝐭𝐜𝐡 𝟏 | 𝐈𝐧-𝐇𝐨𝐮𝐬𝐞 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 | 𝐃𝐚𝐲 𝟏 | 𝐉𝐮𝐧𝐞 𝟐𝟐, 𝟐𝟎𝟐𝟔Warmes...
06/08/2026

𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑 𝐄𝐗𝐏𝐄𝐑𝐈𝐄𝐍𝐂𝐄 𝐄𝐗𝐂𝐄𝐋𝐋𝐄𝐍𝐂𝐄 𝐅𝐎𝐑 𝐂𝐗 𝐒𝐔𝐏𝐏𝐎𝐑𝐓 𝐏𝐑𝐎𝐅𝐄𝐒𝐒𝐈𝐎𝐍𝐀𝐋𝐒 | 𝐁𝐚𝐭𝐜𝐡 𝟏 | 𝐈𝐧-𝐇𝐨𝐮𝐬𝐞 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 | 𝐃𝐚𝐲 𝟏 | 𝐉𝐮𝐧𝐞 𝟐𝟐, 𝟐𝟎𝟐𝟔

Warmest congratulations to the first batch of 𝐔𝐒𝐀 𝐚𝐧𝐝 𝐌𝐞𝐱𝐢𝐜𝐨 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐏𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥𝐬 from the world’s global leader in market research and media analytics for successfully completing Day 1 of GLB Management Consultancy’s 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞 𝐟𝐨𝐫 𝐂𝐗 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐏𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥𝐬 in-house training held on June 22, 2026!

The Day 1 session facilitated by Dr. Ryan Barrion, FPM and yours truly, equipped participants with the 𝐞𝐬𝐬𝐞𝐧𝐭𝐢𝐚𝐥𝐬 𝐨𝐧 𝐜𝐥𝐢𝐞𝐧𝐭 𝐫𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩 and 𝐞𝐟𝐟𝐞𝐜𝐭𝐢𝐯𝐞 𝐰𝐚𝐲𝐬 𝐨𝐟 𝐡𝐚𝐧𝐝𝐥𝐢𝐧𝐠 𝐝𝐢𝐟𝐟𝐢𝐜𝐮𝐥𝐭 𝐜𝐥𝐢𝐞𝐧𝐭 𝐜𝐨𝐧𝐯𝐞𝐫𝐬𝐚𝐭𝐢𝐨𝐧𝐬 with emphasis on strengthening their skills in active listening as well as positive communication, among others.

We commend the group’s strong commitment to continuous learning and their dedication to elevating their clients’ experience. Thank you for trusting 𝐆𝐋𝐁 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐚𝐧𝐜𝐲 to be your learning and development partner. We are honored to support your organization's commitment to developing world-class CX professionals who create positive and memorable customer experiences.

𝑩𝒓𝒊𝒏𝒈 𝒕𝒉𝒊𝒔 𝒊𝒎𝒑𝒂𝒄𝒕𝒇𝒖𝒍 𝒑𝒓𝒐𝒈𝒓𝒂𝒎 𝒕𝒐 𝒚𝒐𝒖𝒓 𝒐𝒓𝒈𝒂𝒏𝒊𝒛𝒂𝒕𝒊𝒐𝒏 𝒕𝒐𝒅𝒂𝒚! 𝑪𝒐𝒏𝒕𝒂𝒄𝒕 𝒖𝒔 𝒂𝒕:
☎️(+632) 83567294 / (+63917) 8245048
📧 [email protected] / [email protected]
🌐 www.greatlearningsandbeyond.com
(Not all participants are in the photo)

𝐄𝐅𝐅𝐄𝐂𝐓𝐈𝐕𝐄 𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑 𝐒𝐄𝐑𝐕𝐈𝐂𝐄 𝐒𝐊𝐈𝐋𝐋𝐒 𝐖𝐎𝐑𝐊𝐒𝐇𝐎𝐏 | 𝟐𝐧𝐝 𝐁𝐚𝐭𝐜𝐡 | 𝐈𝐧-𝐇𝐨𝐮𝐬𝐞 𝐒𝐞𝐦𝐢𝐧𝐚𝐫 | 𝐉𝐮𝐧𝐞 𝟎𝟑, 𝟐𝟎𝟐𝟔 | 𝐌𝐚𝐤𝐚𝐭𝐢 𝐂𝐢𝐭𝐲Congratulations t...
13/07/2026

𝐄𝐅𝐅𝐄𝐂𝐓𝐈𝐕𝐄 𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑 𝐒𝐄𝐑𝐕𝐈𝐂𝐄 𝐒𝐊𝐈𝐋𝐋𝐒 𝐖𝐎𝐑𝐊𝐒𝐇𝐎𝐏 | 𝟐𝐧𝐝 𝐁𝐚𝐭𝐜𝐡 | 𝐈𝐧-𝐇𝐨𝐮𝐬𝐞 𝐒𝐞𝐦𝐢𝐧𝐚𝐫 | 𝐉𝐮𝐧𝐞 𝟎𝟑, 𝟐𝟎𝟐𝟔 | 𝐌𝐚𝐤𝐚𝐭𝐢 𝐂𝐢𝐭𝐲

Congratulations to the second batch of customer-facing professionals from a leading global financial services and financial technology organization for successfully completing the 𝐄𝐟𝐟𝐞𝐜𝐭𝐢𝐯𝐞 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐖𝐨𝐫𝐤𝐬𝐡𝐨𝐩 held on June 3, 2026!

Your enthusiasm, active participation, and openness to learning created an engaging and collaborative learning environment. Through meaningful discussions, practical activities, and the exchange of real-world experiences, you demonstrated a genuine commitment to strengthening your customer service capabilities and delivering exceptional customer experiences.

In today's fast-changing business landscape, outstanding customer service goes beyond resolving concerns—it is about creating memorable experiences, building trust, and fostering lasting customer relationships. By strengthening communication, responsiveness, empathy, and customer-focused behaviors, organizations can consistently deliver value and achieve long-term success.

Thank you for choosing GLB Management Consultancy as your learning and development partner. We are honored to support your team's professional growth and contribute to your organization's commitment to service excellence.

Here's to continuously raising the bar for customer service, creating meaningful customer experiences, and making every interaction an opportunity to leave a lasting positive impression.

𝑻𝒐 𝒃𝒓𝒊𝒏𝒈 𝒕𝒉𝒊𝒔 𝒑𝒓𝒐𝒈𝒓𝒂𝒎 𝒕𝒐 𝒚𝒐𝒖𝒓 𝒐𝒓𝒈𝒂𝒏𝒊𝒛𝒂𝒕𝒊𝒐𝒏, 𝒄𝒐𝒏𝒕𝒂𝒄𝒕 𝒖𝒔 𝒕𝒐𝒅𝒂𝒚 𝒂𝒕:
☎️ (+632) 83567294 / (+63917) 8245048
📧 [email protected] / [email protected]
🌐 www.greatlearningsandbeyond.com

𝐄𝐅𝐅𝐄𝐂𝐓𝐈𝐕𝐄 𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑 𝐒𝐄𝐑𝐕𝐈𝐂𝐄 𝐒𝐊𝐈𝐋𝐋𝐒 𝐖𝐎𝐑𝐊𝐒𝐇𝐎𝐏 | 𝐈𝐧-𝐇𝐨𝐮𝐬𝐞 𝐒𝐞𝐦𝐢𝐧𝐚𝐫 | 𝐌𝐚𝐲 𝟐𝟏, 𝟐𝟎𝟐𝟔 | 𝐌𝐚𝐤𝐚𝐭𝐢 𝐂𝐢𝐭𝐲Warmest congratulations to the...
28/06/2026

𝐄𝐅𝐅𝐄𝐂𝐓𝐈𝐕𝐄 𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑 𝐒𝐄𝐑𝐕𝐈𝐂𝐄 𝐒𝐊𝐈𝐋𝐋𝐒 𝐖𝐎𝐑𝐊𝐒𝐇𝐎𝐏 | 𝐈𝐧-𝐇𝐨𝐮𝐬𝐞 𝐒𝐞𝐦𝐢𝐧𝐚𝐫 | 𝐌𝐚𝐲 𝟐𝟏, 𝟐𝟎𝟐𝟔 | 𝐌𝐚𝐤𝐚𝐭𝐢 𝐂𝐢𝐭𝐲

Warmest congratulations to the first batch of customer-facing professionals from a leading global financial services and financial technology organization on the successful completion of your in-house 𝐄𝐟𝐟𝐞𝐜𝐭𝐢𝐯𝐞 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐖𝐨𝐫𝐤𝐬𝐡𝐨𝐩 last May 21, 2026!

Your team’s active participation, enthusiasm, and commitment to continuous learning reflect a genuine dedication to delivering exceptional customer experiences and fostering long-term customer relationships.

In today's highly competitive financial services and fintech landscape, where trust, responsiveness, and reliability are paramount, investing in customer service excellence is more than a business imperative—it is a key driver of customer loyalty, organizational performance, and sustainable growth.

Thank you for entrusting GLB Management Consultancy with the opportunity to be part of your learning and development journey. We are honored to support your organization's commitment to empowering its people and elevating service standards.

Here's to delivering more seamless, meaningful, and memorable customer experiences—one interaction at a time.

𝑩𝒓𝒊𝒏𝒈 𝒕𝒉𝒊𝒔 𝒑𝒓𝒐𝒈𝒓𝒂𝒎 𝒕𝒐 𝒚𝒐𝒖𝒓 𝒐𝒓𝒈𝒂𝒏𝒊𝒛𝒂𝒕𝒊𝒐𝒏 𝒕𝒐𝒅𝒂𝒚! 𝑪𝒐𝒏𝒕𝒂𝒄𝒕 𝒖𝒔 𝒂𝒕:
☎️ (+632) 83567294 / (+63917) 8245048
📧 [email protected] / [email protected]

𝐂𝐀𝐑𝐀 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩®: 𝐓𝐡𝐞 𝐀𝐫𝐭 𝐨𝐟 𝐋𝐞𝐚𝐝𝐢𝐧𝐠 𝐰𝐢𝐭𝐡 𝐋𝐨𝐯𝐞 | 𝐈𝐧-𝐇𝐨𝐮𝐬𝐞 𝐒𝐞𝐦𝐢𝐧𝐚𝐫 | 𝐀𝐩𝐫𝐢𝐥 𝟐𝟕-𝟐𝟖, 𝟐𝟎𝟐𝟔 | 𝐌𝐚𝐤𝐚𝐭𝐢 𝐂𝐢𝐭𝐲GLB Management Consul...
21/06/2026

𝐂𝐀𝐑𝐀 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩®: 𝐓𝐡𝐞 𝐀𝐫𝐭 𝐨𝐟 𝐋𝐞𝐚𝐝𝐢𝐧𝐠 𝐰𝐢𝐭𝐡 𝐋𝐨𝐯𝐞 | 𝐈𝐧-𝐇𝐨𝐮𝐬𝐞 𝐒𝐞𝐦𝐢𝐧𝐚𝐫 | 𝐀𝐩𝐫𝐢𝐥 𝟐𝟕-𝟐𝟖, 𝟐𝟎𝟐𝟔 | 𝐌𝐚𝐤𝐚𝐭𝐢 𝐂𝐢𝐭𝐲

GLB Management Consultancy is honored to have facilitated the fifth batch of 𝐂𝐀𝐑𝐀 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩®: 𝐓𝐡𝐞 𝐀𝐫𝐭 𝐨𝐟 𝐋𝐞𝐚𝐝𝐢𝐧𝐠 𝐰𝐢𝐭𝐡 𝐋𝐨𝐯𝐞 workshop for a leading telecommunications company held on April 27-28, 2026 at Makati City.

The two-day program highlighted the value of leading with charity, appreciation, responsiveness, and authenticity—core principles embodied in the 𝐂𝐀𝐑𝐀 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩® framework developed by yours truly. Through meaningful discussions, reflective activities, and interactive learning sessions, participants gained valuable insights on self-mastery, emotional intelligence, people-centered leadership, and building stronger workplace relationships grounded in trust and respect.

The participants’ enthusiasm, openness, and active engagement throughout the workshop reflected their sincere commitment to becoming leaders who inspire positive transformation within their teams and organizations.

We sincerely thank the organization for the trust and opportunity to be part of this meaningful leadership development initiative. It is truly inspiring to witness leaders who are dedicated to creating a culture of compassion, collaboration, and excellence in the workplace.

Bring this transformative program to your organization today! Contact us at:
☎️ (+632) 83567294 / (+63917) 8245048
📧 [email protected] / [email protected]

June 14, 2026: ​Honored to serve as one of the guest judges during the coronation night of Woman of the World 👑. This pa...
19/06/2026

June 14, 2026:

​Honored to serve as one of the guest judges during the coronation night of Woman of the World 👑. This pageant is a wonderful platform that recognizes and uplifts women for their exemplary contributions to their families, professions, and society.

​Huge congratulations to all the winners! Kudos as well to Megastar Production, headed by Mother Ovette Ricalde, for putting together such a successful event. ✨

​A special thank you to Ryan and my daughter Gabbi for joining me. This was actually Gabbi’s very first time immersing herself in the world of pageantry! 🥰

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