08/08/2024
📣 JUMPSTART YOUR eCOMMERCE VA CAREER 📣
*No experience needed, but computer and internet savviness is a MUST*
Job Title: eCommerce Virtual Assistant (VA) Intern
Location: Hybrid, can initially work at our Samal Island HQ or Tagum Satellite and transition to remote work once able to work independently.
Duration: 3 months (with possibility of being hired as Jr. Specialist based on performance)
Job Type: Internship
About Us:
Established in 2012 in Davao del Norte, Philippines, Concept Junction is dedicated to empowering small businesses through innovative digital marketing and business services. Our experienced team has grown into a global collective of digital nomads, delivering top-notch solutions in digital marketing, eCommerce, and graphic design. We strive to be indispensable partners in our clients' success while creating limitless opportunities for our team. Guided by our core values of excellence, flexibility, teamwork, creativity, and innovation, we are committed to exceeding expectations in everything we do.
Job Description:
We are seeking an enthusiastic eCommerce Virtual Assistant (VA) Intern to support our team with various tasks related to managing and growing our online stores. This is an excellent opportunity to gain hands-on experience in the eCommerce industry and develop your skills in a fast-paced, supportive environment.
Key Responsibilities:
Product Management:
Assist with product listings, including writing product descriptions, uploading images, and setting pricing.
Conduct market research to identify new product opportunities.
Monitor and update inventory levels to ensure product availability.
Customer Support:
Respond to customer inquiries via email, chat, and social media promptly and professionally.
Handle customer complaints and issues, ensuring a high level of customer satisfaction.
Assist with order processing and tracking.
Marketing Support:
Assist in the creation and scheduling of social media posts.
Help develop and execute email marketing campaigns.
Conduct market research to identify trends and potential marketing opportunities.
Administrative Tasks:
Perform data entry and maintain accurate records of sales, inventory, and customer interactions.
Assist with other administrative tasks as needed to support the team.
Qualifications:
Strong written and verbal communication skills.
Basic understanding of eCommerce platforms (e.g., Shopify, Amazon, eBay).
Proficient in Microsoft Office Suite and Google Workspace.
Strong organizational skills and attention to detail.
Ability to multitask and manage time effectively.
Positive attitude and eagerness to learn.
Preferred Qualifications:
Previous experience in eCommerce, retail, or customer service.
Familiarity with social media platforms and digital marketing tools.
Basic graphic design skills (e.g., Canva, Adobe Photoshop).
What We Offer:
Hands-on experience in a growing eCommerce business.
Mentorship and guidance from experienced professionals.
Flexible working hours and remote work environment.
Opportunity to develop a diverse skill set in eCommerce, marketing, and customer service.
Potential for future employment based on performance.
Graduates of the internship program may be hired as a Jr. eCommerce Specialist or move forward to begin their independent careers as eCommerce professionals.
How to Apply:
Interested candidates should submit their resume and a cover letter explaining why they are a good fit for this role. Please include any relevant coursework, projects, or experiences demonstrating your suitability for the position.
Email Applications to: [email protected]
