AE Fiber

18/01/2026

AE Fiber is currently experiencing a service interruption due to a system issue from PLDT.

Internet connectivity may be slow, unstable, or temporarily unavailable. This issue is PLDT-related, and service restoration depends on their ongoing maintenance and resolution.

We are continuously monitoring the situation and will post updates once the service is restored.
Thank you for your patience and understanding.

AE Fiber

28/12/2025

Heads up!

As of December 28, 2025, PLDT is currently undergoing ongoing maintenance.
Because of this, our connection with them may experience simultaneous interruptions or instability.

18/11/2025

To all our valued customers,

We want to let you know that Cloudflare is currently undergoing maintenance and experiencing widespread network issues.

What this means for you:

Site Availability: Some of your favorite websites (including ours) might not open right now.

Connection Speed: You may experience a slower connection or delays when loading pages.

Please note that this is an external issue affecting the internet globally. We are keeping a close eye on the situation and expect services to return to normal shortly.

Thank you for your patience!

09/11/2025

Good day to our valued subscribers,

We would like to inform everyone that a typhoon is expected to pass through our area soon. Please take all necessary precautions to ensure your safety and the safety of your family. Stay indoors as much as possible, secure your belongings, and keep your communication devices fully charged in case of emergency.

Your safety is our top priority. We deeply care for all our subscribers, so please stay safe and remain alert throughout the storm.

Once the typhoon has passed and conditions are safe, our technical team will immediately inspect our facilities and repair any affected parts of the network to restore full service as quickly as possible.

Thank you for your understanding, and please take care during this weather disturbance.

30/10/2025

NOTICE OF SERVICE INTERRUPTION
October 30, 2024

We’re currently experiencing a service outage due to an issue with PLDT, reported at 09:32:46. Our technical team is already coordinating with PLDT to fix the problem as soon as possible.

We apologize for the inconvenience and appreciate your patience. Updates will be provided once service is restored.

03/09/2025

📢 Service Advisory – PLDT Network Issue

Good day, everyone.

We would like to inform you that PLDT is currently experiencing a technical problem affecting internet connectivity in our area. This issue is not isolated to our network alone, but is part of a wider disruption on PLDT’s side.

At the moment, users may experience the following:

Intermittent or no internet connection

Slow browsing and high latency

Possible difficulty accessing certain websites or online applications

Unfortunately, since this issue originates from PLDT’s end, the timeline for full restoration depends on their resolution.

We understand that reliable internet is very important for your work, school, and personal needs. Please be assured that we are closely monitoring the situation and will provide updates as soon as new information becomes available.

Thank you for your patience and understanding while PLDT resolves this matter.

– AE Fiber Support Team

30/08/2025

We would like to inform you that PLDT is currently experiencing technical issues in our area. Because of this, you may notice temporary interruptions such as lag, high ping, or sudden spikes in your internet connection. These issues are on the provider’s side and may affect browsing, video calls, online gaming, and streaming activities.

We sincerely apologize for the inconvenience this may cause and appreciate your patience and understanding while the service provider works on the restoration.

Rest assured, once the issue is fully resolved, your connection should return to normal performance.

Thank you for bearing with us.

Send a message to learn more

20/06/2025

Many PLDT, Smart and TNT subscribers again reported being unable to access the internet on Friday afternoon.

15/06/2025

To our valued customer,

We experienced a temporary disruption in connectivity due to PLDT losing its IP address on June 15, 2025 at 3:39:32 PM. The connection was successfully restored at 3:45:49 PM on the same day.

It appears that PLDT is currently undergoing maintenance, which is affecting our location as well. If you are still experiencing issues, please be informed that the problem is originating from the PLDT network.

We sincerely apologize for the inconvenience and appreciate your understanding.

Thank you.

Send a message to learn more

20/05/2025

From: PLDT

There will be a scheduled maintenance activity in your area on May 21 from 12AM to 3AM. You may experience service interruptions for 30 minutes. Please restart your modem after the activity.

Thanks for understanding.

17/05/2025

28/04/2025

Service Advisory
Date: April 29, 2025

PLDT has officially confirmed that preventive maintenance work will take place and will include our area in Bulacan.

Maintenance Schedule:
April 29, 2025 | 12:00 AM to 5:00 AM

Please be advised that internet connectivity may be intermittent or temporarily unavailable during this period.

We appreciate your patience and understanding. Kindly plan your online activities accordingly.