ERT Offshoring

ERT Offshoring ERT Offshoring is your global strategic partner in your journey to exceptional achievements.

From our work family to yours, Merry Christmas! πŸŽ„πŸŽ„πŸŽ„
19/12/2025

From our work family to yours, Merry Christmas! πŸŽ„πŸŽ„πŸŽ„

Our Australian client is currently looking for a Customer Service Representative. Join us if you have what it takes to b...
25/11/2025

Our Australian client is currently looking for a Customer Service Representative. Join us if you have what it takes to be a CSR extraordinaire.

Key Responsibilities
β€’ Responsible for Outbound and Inbound calls to/from patients
β€’ Respond to patients’ inquiries via phone, email, and chat
β€’ Resolve customer complaints in a professional manner
β€’ Provide product and service information and guidance
β€’ Document and update customer records based on interactions
β€’ Follow up with customers to ensure their issues are resolved
β€’ Collaborate with the team to improve customer service procedures
β€’ Identify and escalate complex issues to the appropriate department
β€’ Maintain a positive and empathetic attitude toward patients
β€’ Stay updated on product knowledge and company policies

Qualifications and Skills
β€’ With Australian or American accent
β€’ Proven experience as a customer service representative or similar role
β€’ Excellent communication and interpersonal skills
β€’ Ability to handle stressful situations and diffuse upset customers
β€’ Proficient in using customer service software and CRM tools
β€’ Strong problem-solving skills
β€’ Ability to multitask and manage time effectively
β€’ Attention to detail and accuracy
β€’ Sales experience is a plus
β€’ Good typing skills and computer literacy

Our Australian client is currently seeking an experienced Bookkeeper! πŸ‡¦πŸ‡ΊJoin a dynamic team and help manage financial re...
29/10/2025

Our Australian client is currently seeking an experienced Bookkeeper! πŸ‡¦πŸ‡Ί

Join a dynamic team and help manage financial records with accuracy and efficiency. If you’re detail-oriented and passionate about numbers, we’d love to hear from you!

Our Australian client is on the lookout for a skilled bookkeeper to join ERTeam.If you are detail-oriented and ready to ...
12/09/2025

Our Australian client is on the lookout for a skilled bookkeeper to join ERTeam.

If you are detail-oriented and ready to keep things balanced, we want to hear from you!

Different Types of an Employee:(Koala ERTeam Edition)What kind of a Koala...an employee are you? Be part of the ERTeam n...
14/08/2025

Different Types of an Employee:
(Koala ERTeam Edition)

What kind of a Koala...an employee are you?

Be part of the ERTeam now!

One of our staff members was invited to attend a dental design training in Australia. πŸ‡¦πŸ‡Ί πŸ‡¦πŸ‡Ί πŸ‡¦πŸ‡Ί Hope she enjoyed her stay...
12/08/2025

One of our staff members was invited to attend a dental design training in Australia. πŸ‡¦πŸ‡Ί πŸ‡¦πŸ‡Ί πŸ‡¦πŸ‡Ί

Hope she enjoyed her stay in the land down under.

Our Australian client is currently seeking a skilled Bookkeeper professional to join our team. Apply now to help manage ...
06/08/2025

Our Australian client is currently seeking a skilled Bookkeeper professional to join our team. Apply now to help manage financial records, ensure accuracy, and contribute to our continued success!

This is how we celebrate our wins regardless of how big or small they are. Our team values good working relationship whi...
04/07/2025

This is how we celebrate our wins regardless of how big or small they are.

Our team values good working relationship which is deeply rooted in love and respect to one another.

At ERT Offshoring we make sure that we provide the best service to our clients while making sure our staff are well look...
27/06/2025

At ERT Offshoring we make sure that we provide the best service to our clients while making sure our staff are well looked after.

We are all excited with the the opening of our office extension. πŸ’»πŸ’»πŸ’»πŸ™Œ

Happy Mothers' Day from us at ERT Offshoring!❀️
08/05/2025

Happy Mothers' Day from us at ERT Offshoring!❀️

Our Australian client is currently seeking a skilled IT professional to join our team. Apply now to contribute to innova...
09/04/2025

Our Australian client is currently seeking a skilled IT professional to join our team. Apply now to contribute to innovative solutions and growth!

Address

Muzon 2nd
San Luis
4217

Opening Hours

Monday 8:30am - 5:30pm
Tuesday 8:30am - 5:30pm
Wednesday 8:30am - 5:30pm
Thursday 8:30am - 5:30pm
Friday 8:30am - 5:30pm

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