JAT Customer Support

03/10/2026

Service restored. Connectivity is back to normal.

The C2C Submarine Cable (Philippines–Singapore) segment has been fully restored, with services now operating normally.

Our Network Operations team continues to closely monitor the connection to ensure service stability.

Thank you to our valued customers for your patience and understanding.

INTERNET MO, ALAGA NAMIN🧡

02/10/2026

📢 NETWORK ADVISORY

Kasalukuyan po tayong nakakaranas ng biglaang pagkawala ng internet connection sa lahat ng JAT coverage areas. Ayon sa mga ulat, marami ring internet service providers ang apektado, kaya ang problemang ito ay hindi lamang sa JAT IT SERVICES.

Patuloy na mino-monitor ng aming team ang sitwasyon at magbibigay kami ng update kapag may karagdagang impormasyon.

Maraming salamat po sa inyong pasensya at pang-unawa.

28/09/2026

⚠️ PAYMENT REMINDER!

Pay online and reconnect instantly! ⚡

Simply pay through our portal to restore your connection.
Note: Third-party processing fees may apply.

🎥 Payment Instructions:
Watch the Payment Guide - https://www.facebook.com/share/v/1DxuQCaKaM/

Need Help? Contact Us Today!
💬 Messenger: JAT Customer Support
📱 Call: 09485237213 | 09707488492

25/09/2026

📢 NETWORK SERVICE ADVISORY
We are currently experiencing a service interruption due to fiber cut affecting our main source line in Mainit, and Tubod area.

The provider's technical team is on-site and actively working to restore connectivity as quickly as possible.

We apologize for the inconvenience and appreciate your patience and understanding. Further updates will be provided as they become available.

Thank you for your continued support.

24/09/2026

📢 NETWORK ADVISORY

Kasalukuyang nakakaranas ng service issue ang Discord, Facebook, Messenger at Canva. Please be advised na ang problemang ito ay mula sa developer ng mga nasabing apps at hindi sa JAT network.

Normal po ang aming internet service. Salamat sa inyong pag-unawa.

09/09/2026

⚠️ FIBER CUT ADVISORY

May fiber cut sa ating 16-core backbone line sa Brgy. Hanagdong, Malimono matapos itong matamaan ng dump truck, causing internet interruption sa affected areas.

🛠️ Priority po ang repair and restoration bukas ng umaga.

Pasensya po sa abala at maraming salamat sa inyong patience and understanding.

02/09/2026

🎄 September na! Alam na this… 👀🎶
Hello, Ber Months! Welcome back, Jose Mari Chan! 😂🎅

📍 KM 1, Rizal Cor. Calipayan St., Surigao City
📞 Inquiries: 0970-748-8492
🛠️ Support: 0964-853-0763

31/08/2026

Follow our official page for the latest promos and updates! 📶🧡
For promo inquiries, message us here! 💬JAT Internet Services

🇵🇭 Behind every connection is a dedicated team.
This National Heroes Day, we salute our linemen, technicians & support teams. Mabuhay kayo! ❤️💙💛

26/08/2026

🚀 READY FOR FASTER INTERNET? SWITCH TO JAT! 📶🔥

New customer or planning to switch your internet provider? Now’s the perfect time!

⚡ Up to 350 Mbps
🎮 Low Latency – Great for Gaming
♾️ Unlimited Internet – No Data Capping
🔌 Pure Fiber Connection
📡 Dual-Band Wi-Fi
🛠️ Fast Installation & Support

💰 Starts at only ₱999/month (Postpaid)

📍 Coverage Areas:
Surigao City
• Brgy. Washington
• Brgy. San Juan
• Brgy. Rizal
• Brgy. Togbongon
• Brgy. San Roque
• Brgy. Poctoy
• Brgy. Serna
• Brgy. Mat-I
• Brgy. Lipata
• Brgy. Mabua
• Brgy. Cagniog
• Brgy. Balibayon
• Brgy. Day-asan
• Brgy. San Isidro
• Brgy. Orok
• Brgy. Capalayan
• Brgy. Nabago
• Brgy. Cabongbogan

Municipalities:
• Mun. San Francisco
• Mun. Malimono
• Mun. Mainit
• Mun. Tubod

📩 Apply now and get connected today!
https://forms.gle/J1RVF6mXd6SzGRPC8

📍 KM 1, Rizal Cor. Calipayan St., Surigao City
📱 09707488492

24/08/2026

📢 TWO PAGES. ONE JAT. BETTER SERVICE! 🧡📶

Para mas mabilis at organized kayong ma-assist:

📣 JAT Internet Services — New applications, promos & updates.
🛠️ JAT Customer Support — Technical, billing & account concerns.

Ang pagbabagong ito ay ginawa ng management para mas mapaganda ang aming customer service, mabawasan ang confusion, at mas mabilis ma-address ang inyong concerns.

👉 Like & Follow JAT Internet Services para updated sa latest promos!

Tamang Page. Tamang Team. Mas Mabilis na Assistance! 🧡📶

📢 TWO PAGES. ONE JAT. MAS BETTER NA SERVICE PARA SA INYO! 🧡📶

Para mas mabilis at organized ang aming serbisyo, hiwalay na ang aming Marketing at Customer Support pages.

📣 JAT Internet Services
Para sa new applications, promos, internet plans, special offers, at coverage updates.

🛠️ JAT Customer Support
Para sa aming existing subscribers na may technical concerns, billing inquiries, repair requests, at internet account assistance.

👉 Looking for promos? Like & Follow JAT Internet Services!
👉 Need assistance? Message JAT Customer Support.

Make sure na sa tamang JAT page kayo mag-message para mas mabilis kayong ma-assist ng aming dedicated team.

Better Communication. Better Service. Better Connection with JAT. 🧡📶