Infosys BPM Philippines

05/05/2026

📢 ANNOUNCEMENT TO ALL FRESH GRADUATES & CAREER SHIFTERS!

We are inviting newbie applicants to join our OPEN HOUSE RECRUITMENT at our BGC site!

✨ WHAT TO EXPECT?
✅ On-the-spot application process
✅ FREE MEAL
✅ RAFFLE DRAW on the same day

📌 HOW TO APPLY?
📲 Scan the QR Code
📍 Proceed directly to our BGC site for your application process

✅ QUALIFICATIONS
Graduate of any degree, undergrads are also encouraged to apply with compensatory BPO experience
Excellent communication skills and must be fluent in speaking, writing & reading English
Ability to multi-task and handle high volume of calls/case load with the greatest possible degree of accuracy
With no issues and concerns reporting onsite 100%. Candidates who live nearby our offices will have better advantages
With no issues and concerns working on night shifts, shifting schedules and split offs as necessary, working on holidays and weekends
Teachable behavior and good business etiquette

📣 Don’t miss this opportunity—apply, eat, and win exciting prizes!

See you at our Open House Recruitment! 🎉

Our office is located at 19F BGC Corporate Centre, 11th Avenue corner 30th street Fort Bonifacio, Taguig City

We Value Diversity, Equity, and Belongingness. Infosys BPM is committed to the principles of being an equal employment employer.

04/05/2026

At the IBPAP Business Resiliency Forum 2026, Ayhee Campos, IBPAP Chairperson and Country and Business Head of Infosys BPM Philippines and Malaysia, shared why resilience matters to the IT‑BPM sector.
Because resilience builds confidence.

Confidence from clients who trust us with critical operations. From investors who value stability. From employees who want to feel secure and ready for what’s next. From partners who rely on us to deliver, consistently and responsibly.

Ayhee emphasized that resilience does not start in crisis. It begins earlier. In everyday conversations, deliberate choices, and how leaders equip people with trust and clarity.

This mindset reflects the Philippine IT‑BPM industry. We adapt. We support one another. We endure and evolve. That is how we earn global trust.

At Infosys BPM Philippines, resilience is built early, through intentional leadership, strong conversations, and continuous investment in our people.

Thank you, IBPAP, for bringing leaders together for this important conversation.

29/04/2026

🌟 ¡Hola! 🌟

We’re Hiring Spanish Bilingual Professionals!

💰 ₱50,000 SIGN‑ON BONUS awaits! 💰

Take your bilingual skills to the next level and join a global team with exciting career opportunities!

✅ How to Apply
📲 Scan the QR Code
⏳ Wait for the confirmation from our recruitment team

✅ Qualifications
Graduate of any degree, undergrads are also encouraged to apply
Must be fluent in speaking, writing & reading Spanish
With at least 1 year customer facing work experience from any industry for foreign applicants and at least 1 year of BPO experience as a Spanish speaker for local applicants
Customer Service experience is a huge advantage but not required
Conversant in English as secondary language
With no issues and concerns reporting onsite 100% in BGC, Taguig. Candidates who live near our offices will have better advantages
With no issues and concerns working on night shifts, shifting schedules and split offs as necessary, working on holidays and weekends
Good attention to details and strong problem-solving skills

💰 ₱50,000 Sign‑On Bonus Mechanics

To qualify for the ₱50,000 sign‑on bonus, candidates must meet ALL of the following criteria:
✅ Must be hired for the Spanish Bilingual position (JL 3A)
✅ Work location: BGC, Taguig
✅ Joining period: May 04 – May 25, 2026
✅ Application source: Facebook
📌 Other terms and conditions apply

📢 Don’t miss this chance — apply now and earn up to ₱50,000 sign‑on bonus!

Our office is located at 19F BGC Corporate Centre, 11th Avenue cor. 30th Street Fort Bonifacio, Taguig City, Philippines

We value Diverstiy, Equity, and Belongingness. Infosys BPM is committed to the principles of being an equal employment employer.

22/04/2026

Join Our Team: Service Desk Analyst

Are you tech-savvy, a great communicator, and ready to kickstart your professional journey?

We are looking for motivated individuals to join our team as a Service Desk Analyst. If you enjoy solving problems and helping others navigate technology, we want to hear from you!

📩How to Apply?

Ready to start your career with us? The process is simple:

🔹Scan the QR Code below to access our application portal.

🔹Fill out the required details and upload your resume.

🔹Wait for the email invite from our recruitment team after submitting your application.

Note: Please ensure your contact information is up to date so you don't miss our invitation!

Qualifications:
🔸Graduate of any degree, undergrads are also encouraged to apply with compensatory BPO experience
🔸Excellent communication skills and must be fluent in speaking, writing & reading English
🔸With at least 12 months IT Service Desk Experience, preferably from any BPO Orgs or Shared Services
🔸Must have international voice support exposure from any Service Desk experience
🔸Working knowledge of MS Office products and background for any ticketing tools
🔸General support knowledge of Operating systems across various platforms, general productivity applications like MS outlook, MS excel, Lotus Notes etc.
🔸With experience in Service Desk/ Tech support process providing remote support for Laptops / Desktops / LAN Issues / Application support/ Small Forms etc.
🔸Intermediate knowledge of T/S OS (Windows XP-10), Browsers, MS Office suite
Intermediate knowledge of T/S Small Forms (iOS, Android, Windows)
🔸Experience of working within a busy ICT Service Desk environment, showing experience of systems, support, diagnostic and resolution.
🔸Intermediate knowledge of Registry Fix, Patch upgrades, Virus T/S, Security, Encryptions
Intermediate knowledge of Network collaborations & VPN T/S
🔸Basic networking knowledge on PBX Administration Avaya or similar Anti-Virus & IT Security best practices implementation & administration
🔸Process compliance Knowledge of the ITIL 🔸Framework is an advantage but not required
🔸Knowledge of McAfee products
🔸With no issues and concerns reporting onsite 100%. Candidates who live nearby our offices will have better advantages
🔸With no issues and concerns working on night shifts, shifting schedules and split offs as necessary, working on holidays and weekends
🔸Good attention to details and strong problem-solving skills
🔸Customer-focused, solution oriented and KPI-driven
🔸Teachable behavior and good business etiquette

We would gladly accept all applications, but we DO NOT offer any roles for a permanent Work-From-Home setup, hybrid work setup, fixed dayshift schedules, fixed working schedules, fixed weekends off or pure non-voice. If any of the outlined instances may happen, this is based on internal business decision with certain requirements.

Our office is located at Our office is located at 19F BGC Corporate Centre, 11th Avenue cor. 30th Street Fort Bonifacio, Taguig City, Philippines

We value Diversity, Equity, and Belongingness. Infosys BPM us committed to the principles of being an equal employment employer.

22/04/2026

🌟 Hi Fresh Graduates & Career Shifters! 🌟

Are you looking to kickstart your career in a dynamic, fast-paced environment?

We are officially hiring for Customer Service Representatives (Entry Level)! No prior BPO experience? No problem—we’ll provide the training you need to succeed.

📩 How to Apply?

Getting started is simple. Just follow these two steps:

🔹Scan the QR Code: Use your phone to scan the code below to access our application form.

🔹Check Your Inbox: Wait for the invite email regarding your interview schedule and next steps.

Note: Please ensure your contact details are updated so our recruitment team can reach you easily!

Qualifications:

🔸Graduate of any degree, undergrads are also encouraged to apply with compensatory BPO experience
🔸Excellent communication skills and must be fluent in speaking, writing & reading English
🔸With prior experience and advance knowledge in loyalty services or related financial services
🔸Expert knowledge of single risk product or process
Advanced knowledge of multiple risk products or processes
🔸Ability to multi-task and handle high volume of calls/case load with the greatest possible degree of accuracy
🔸Strong organization skills with the ability to prioritize tasks
🔸A strong desire to continuously learn and improve
Strong problem-solving skills and ability to provide options
🔸Demonstrated computer experience with solid keyboarding skills and proficiency with current software packages
🔸With no issues and concerns reporting onsite 100%. Candidates who live nearby our offices will have better advantages
🔸With no issues and concerns working on night shifts, shifting schedules and split offs as necessary, working on holidays and weekends
🔸Teachable behavior and good business etiquette

We would gladly accept all applications, but we DO NOT offer any roles for a permanent Work-From-Home setup, hybrid work setup, fixed dayshift schedules, fixed working schedules, fixed weekends off or pure non-voice. If any of the outlined instances may happen, this is based on internal business decision with certain requirements.

Our office is located at Our office is located at 19F BGC Corporate Centre, 11th Avenue cor. 30th Street Fort Bonifacio, Taguig City, Philippines

We value Diversity, Equity, and Belongingness. Infosys BPM is committed to the principles of being an equal employment employer

13/04/2026

Last April 12 at UP Diliman, the Infosys BPM Philippines team proudly took part in the Sole CX CCAP Fun Run - a movement that celebrates the true driving force of the customer experience industry: our people.

More than just a fun run, SoleCX was a celebration of passion, purpose, and pride. It honored the individuals whose dedication and excellence propel the CX industry forward every day. The event brought together fitness, fun, and fellowship - reminding us of the power of community and teamwork.

We ran with pride. We ran with heart. And together, we showed the world that we are the sole champions of CX. 💙

Thank you and congratulations Contact Center Association of the Philippines - CCAP 🎉

SoleCX: Run with pride. Run with heart.

01/04/2026

OFFICIAL ANNOUNCEMENT

Please be advised that Recruitment Operations will be closed on April 2–3, 2026, in observance of Holy Week. Normal operations will resume on April 6, 2026.

May this time bring you reflection, peace, and rest.

01/04/2026

To cap off Women’s Month, the INFYWomen Leadership and Allyship Forum brought us together for an afternoon of purpose, reflection, and inspiring leadership. 💜

We opened the forum with Ayhee’s opening remarks, grounding the conversation in the importance of allyship and shared leadership accountability. This was followed by a truly inspiring keynote from Anna Lagon, CEO of Bayo Group and Executive Director of Bayo Foundation, who beautifully spoke about the joy of giving - and how generosity, creativity, and purpose shape both leaders and organizations.

The dialogue continued with a powerful Panel Discussion on the theme “What we give shapes who we become.” Our panelists shared meaningful insights, personal stories, and practical perspectives on leadership, inclusion, and impact:

Vivian Leyes, Services Head – Client Operations, Infosys BPM Philippines & DEIB Council Member

Atty. Ethel Benitez, Senior Corporate Counsel, Infosys BPM Philippines & INFYWomen ERG Co‑Lead

Anna Lagon, CEO of Bayo Group and Executive Director of Bayo Foundation

Nicki Agcaoili, Chief Country Executive – Carelon Global Solutions Philippines & Vice Chairperson – IBPAP

Grateful for the conversations, the generosity of perspectives, and the shared commitment to lead with empathy and purpose - this Women’s Month and beyond. ✨

30/03/2026

Honoring leadership that opens doors and builds futures. Grateful to celebrate Ayhee’s message on intentional pathways and lifting others as we rise.

Leadership is not measured by how far you go—but by how many you bring with you.

For Ayhee Campos, true leadership is about creating pathways with intention—opening doors and shaping futures for others along the way.

Her message reminds us that leadership is not just about personal success, but about lifting others and building lasting impact.

Through , we celebrate women across the CCAP community who lead with purpose and bring others forward with them.

25/03/2026

🎉 Good News, Job Seekers! 🎉

We’ve extended our virtual hiring process for Remote Desktop Support roles!

That means you can apply, get screened, and be interviewed 100% online—no travel required.

🎉 PLUS!
Get ₱1,000 worth of SM Gift Certificates when you complete your technical assessment for Deskside/

Desktop Support (Job Level 3A) onsite in BGC — whether you pass or fail!

Gift Certificate Mechanics:
🔸Must pass the initial interview for Deskside/Desktop Support (Job Level 3A), either virtual or onsite
🔸Gift Certificate will be awarded once you show up and complete the Technical Assessment onsite in BGC
🔸Valid application sources: JobStreet, LinkedIn, Facebook, or Employee Referral
🔸Promo is valid only on March 26, 2026
🔸Other terms and conditions apply



✅ HOW TO APPLY
1️⃣ Scan the QR code and fill out the application form
2️⃣ Wait for the confirmation and interview invitation email

📌 EVENT DETAILS
🟦 What: Virtual Open House Recruitment – Remote Desktop Support
📍 Site: BGC
📅 Date: March 26, 2026 (Thursday)
⏰ Time: 12:00 NN – 5:00 PM
🔗 Meeting Link: https://bit.ly/Infosys_VJF2

✅ QUALIFICATIONS
✔️Graduate of any degree or College Graduate
✔️Excellent communication skills and must be fluent in speaking, writing & reading English
✔️With at least 2-3 years’ Deskside Support or Remote Desk Support Experience, preferably from any BPO Orgs or Shared Services
✔️Level 2 support
✔️Conduct software installation
✔️Complex Software and Hardware troubleshooting
✔️Support for Windows OS, Microsoft Office Suite, Android and Apple
✔️Must have networking fundamentals
✔️Ticketing / blended (calls, chats, emails, remote)
✔️With no issues and concerns reporting onsite 100% in BGC, Taguig. Candidates who live nearby our offices will have better advantages
✔️With no issues and concerns working on night shifts, shifting schedules and split offs as necessary, working on holidays and weekends

We value Diversity, Equity, and Belongingness. Infosys BPM is committed to the principles of being an equal employment employer.

25/03/2026

📢 GREAT NEWS! VIRTUAL JOB FAIR IS BACK! 📢

We are excited to announce that we will be having another Virtual Hiring Process for the position of Customer Service Representative (CSR) — open to Entry Level applicants and Fresh Graduates!

Enjoy the convenience of applying from your own comfort and get the chance to receive exciting promos and surprises that will be discussed during the event!

💻 How to Join the Virtual Job Fair?
✅ Scan the QR Code
✅ Wait for the email confirmation, which includes the meeting link and instructions

📌 EVENT DETAILS
🟦 What: Virtual Open House Recruitment – Customer Service Representative- Entry Level
📍 Site: BGC
📅 Date: March 26, 2026 (Thursday)
⏰ Time: 12:00 NN – 5:00 PM
🔗 Meeting Link: https://bit.ly/Infosys_VJF2

📌 Position:
Customer Service Representative (Entry Level / Fresh Graduates welcome)

✅ Qualifications:
🎓 Bachelor’s degree graduate in any field (with or without BPO experience)
🔄 Career shifters and undergraduates are encouraged to apply
📚 At least 2 years completed in college with a minimum of 6 months BPO experience
🎒 Senior High School and High School graduates are welcome with:
12 months BPO experience
✔️ No issue reporting

We value Diversity, Equity, and Belongingness. Infosys BPM is committed to the principles of being an equal employment employer.