Sibs Contact Center

Sibs Contact Center SiBS provides quality outsourcing services from Customer Acquisition, Customer Service and Support. Why Choose us?

We have the communication you need
we provide quality outsourcing service
We are experienced professionals
We have superior service standards
We value hardwork and excellence

Our Services:
Virtual Assistance
Our Virtual Assistance means you get all the benefits of a secretary without the cost involved or the time it takes to hire and train "the right" person. With Specialty you get experienced op

erators who provide personalized administrative, technical, or social assistance to our clients. We are your own secretarial team but in a virtual location! And you can customize any aspect of our service to meet your unique demands. Your secretary will not only be your personal receptionist, but also carry an intimate understanding of your position and its needs. Email Management
Email is indisputably the most important business application for most organizations. We believe in strengthening business communication through every possible avenue - including email. We Can Monitor, Read, And Respond To Your Emails Based On Your Protocols. We can fully assist your business by responding to customer emails on your behalf. When your customers contact you, either by telephone or by email correspondence, they want immediate answers. If you are unable to respond to your phones or your emails 24 hours a day, you could be losing customer confidence and hurting your sales opportunities. That's where our email answering service comes in! Technical Support
For our clients in the technology sector, our technical support service can create the perfect solution for any hardware of Software Company. Sure we have experience answering for all types of companies like your own, but we also understand the value in customizing. If you are making hardware or software, there are going to be issues (or people who just don't know how to work it properly. When problems arise, and they will, the quality of the interactions the customer over the phone plans an important role in your overall customer care plan and reflects on your brand image. Data Entry
Today, Data becomes backbone of any business. Data entry Services is an essential service to run your organization in a rapid way. We provide individual, professional, businesses and prompt data entry services. Our ideal data entry solution is the perfect choice for all your online data entry services needs. Help Desk
Our Help Desk services ensure problem resolution to our client's customers call to place orders, track shipments, get help with products, and so forth. Ensuring profitability and increased customer satisfaction. Order Taking
Order taking is of great help for companies especially when their products and services are found to be typical and complicated. Our top real-time inbound customer services can keep your business going by staying connected with your customers. Customer Service
We understand that customer service can make or break a business. Our customer service call center exists to help grow your customer base by providing 24/7 live operator customer service support. When you are working with us, you are working with an answering service with years of experience in helping corporations outsource their inbound customer service calls. We are proud to be a part of the customer service deployment procedures of many large companies and are waiting to give your account the same level of service. Retention
Retention is essential for the overall growth of businesses. We help retain your customers while making efforts at gaining new customers for you. Our customer retention team ensures that our customer service meets expectations of customers so that they remain loyal to businesses for a longer period. Collection
We serve as a collection agency which pursues payments on debts owed by individuals or businesses. We provide debt collection services to financial institutions, government, telecommunications, utilities, retail and health care that is suited to our clients needs. Our team comprised of trained individuals with experience.

Honoring a legacy that shaped a nation. ๐Ÿ‡ต๐Ÿ‡ญOn this Ninoy Aquino Day, we commemorate the bravery and sacrifice of those wh...
21/08/2026

Honoring a legacy that shaped a nation. ๐Ÿ‡ต๐Ÿ‡ญ

On this Ninoy Aquino Day, we commemorate the bravery and sacrifice of those who stood up for truth, freedom, and democracy. May their courage continue to inspire our dedication to continuous learning, integrity, and love for country.

Aligning People. Driving Strategy. Empowering Growth.๐ŸŒŸLast July, the SiBS HR team gathered at our Tagum Site for a Strat...
17/08/2026

Aligning People. Driving Strategy. Empowering Growth.๐ŸŒŸ

Last July, the SiBS HR team gathered at our Tagum Site for a Strategic HR Management Workshop with Ms. Lara Zaphire Kristy Nadela-Bermejo, Chief Human Resources Officer.

Through active discussions and collaborative planning, the team explored key strategies to enhance talent management and support our growing organization.

Thank you, Ms. Lara, for leading the way and empowering the team to drive continuous growth!

Hereโ€™s a quick look at the highlights, active discussions, and key moments from the session! ๐Ÿ“ธ๐Ÿ‘‡

๐–๐ž ๐š๐ซ๐ž ๐Ž๐๐„, ๐Š๐š๐๐š๐ฒ๐š๐Ž๐๐„!๐ŸŽ‰To our ๐’๐ข๐๐’ ๐…๐š๐ฆ๐ข๐ฅ๐ฒ and to all ๐ƒ๐š๐›๐š๐ฐ๐ž๐ง๐ฒ๐จ๐ฌ, get ready to celebrate the ๐—ž๐—ถ๐—ป๐—ด ๐—ผ๐—ณ ๐—™๐—ฒ๐˜€๐˜๐—ถ๐˜ƒ๐—ฎ๐—น๐˜€! Experienc...
14/08/2026

๐–๐ž ๐š๐ซ๐ž ๐Ž๐๐„, ๐Š๐š๐๐š๐ฒ๐š๐Ž๐๐„!๐ŸŽ‰

To our ๐’๐ข๐๐’ ๐…๐š๐ฆ๐ข๐ฅ๐ฒ and to all ๐ƒ๐š๐›๐š๐ฐ๐ž๐ง๐ฒ๐จ๐ฌ, get ready to celebrate the ๐—ž๐—ถ๐—ป๐—ด ๐—ผ๐—ณ ๐—™๐—ฒ๐˜€๐˜๐—ถ๐˜ƒ๐—ฎ๐—น๐˜€! Experience a grand celebration of culture, color, and flavor as Davao City comes alive for Kadayawan Festival 2026!

๐˜”๐˜ข๐˜จ-๐˜ถ๐˜ฃ๐˜ข๐˜ฏ ๐˜ต๐˜ข ๐˜ฏ๐˜ช๐˜ฏ๐˜บ๐˜ฐ ๐˜ข๐˜ต๐˜ฐ๐˜ฏ๐˜จ ๐˜ด๐˜ข๐˜ถ๐˜ญ๐˜ฐ๐˜จ๐˜ฐ๐˜ฏ ๐˜ข๐˜ฏ๐˜จ ๐˜ฌ๐˜ช๐˜ฏ๐˜ข๐˜ฃ๐˜ถ๐˜ฉ๐˜ช, ๐˜ฌ๐˜ถ๐˜ญ๐˜ต๐˜ถ๐˜ณ๐˜ข, ๐˜ถ๐˜จ ๐˜ฌ๐˜ข๐˜ฃ๐˜ถ๐˜ฉ๐˜ฐ๐˜ฏ๐˜จ ๐˜ด๐˜ข ๐˜ข๐˜ต๐˜ฐ๐˜ฏ๐˜จ ๐˜ฅ๐˜ข๐˜ฌ๐˜ฃ๐˜ข๐˜บ๐˜ข๐˜ฏ! From the beats of the ๐˜๐˜ฏ๐˜ฅ๐˜ข๐˜ฌ-๐˜๐˜ฏ๐˜ฅ๐˜ข๐˜ฌ to the stunning floral floats of ๐˜—๐˜ข๐˜ฎ๐˜ถ๐˜ญ๐˜ข๐˜ฌ, mark your calendars from ๐˜ผ๐™ช๐™œ๐™ช๐™จ๐™ฉ 14-31, 2026, and join us in honoring our rich heritage and abundant harvest.๐ŸŒพ

Check out the lineup of activities in the poster! Which event are you most excited for?

Let us know and tag your SiBS family and festival buddies in the comments bellow!๐Ÿ‘‡

City

Taking care of our mind is just as important as the work we do!๐Ÿง ๐Ÿ’™Last July 27, 2026, our agents at SiBS Tagum Site gathe...
12/08/2026

Taking care of our mind is just as important as the work we do!๐Ÿง ๐Ÿ’™

Last July 27, 2026, our agents at SiBS Tagum Site gathered for an insightful Mental health workshop: "Staying Well Under Pressure: Mental Health in the BPO Workplace."

A special thank you to our guest speaker, Ms. June Faye T. Sumaoy, RGC, for sharing powerful strategies on stress management, emotional resilience, and maintaining balance in a fast-paced environment. Through engaging group activities and open discussions, our team gained essential tools to protect their peace while continuing to deliver excellence. ๐ŸŒฟ

A huge thank you to everyone who showed up, brought their open minds and positive energy to this session. Together, we are proud to continue building a workplace environment that feels less like a traditional job and more like a true home. Hereโ€™s to staying healthy, keeping our minds right, and growing stronger together as one big SiBS family!

๐Ÿ“ฃ SiBS is growing, and we need great people to grow with us!We're on the lookout for talented and passionate HR professi...
11/08/2026

๐Ÿ“ฃ SiBS is growing, and we need great people to grow with us!

We're on the lookout for talented and passionate HR professionals to join the SiBS family.

We're currently hiring for:
๐Ÿ” ๐—›๐—ฅ / ๐—ง๐—ฎ๐—น๐—ฒ๐—ป๐˜ ๐—”๐—ฐ๐—พ๐˜‚๐—ถ๐˜€๐—ถ๐˜๐—ถ๐—ผ๐—ป ๐—ฆ๐—ฝ๐—ฒ๐—ฐ๐—ถ๐—ฎ๐—น๐—ถ๐˜€๐˜

If you have a passion for people, a drive to make a difference, and the skills to match, we want to hear from you! Fresh graduates are welcome to apply. ๐Ÿ™Œ

๐Ÿ“ง Send your Resume and Cover Letter to:
๐—ฐ๐—ฎ๐—ฟ๐—ฒ๐—ฒ๐—ฟ๐˜€@๐˜๐—ต๐—ฒ๐˜€๐—ถ๐—ฏ๐—น๐—ถ๐—ป๐—ด๐˜€๐˜€๐—ผ๐—น๐˜‚๐˜๐—ถ๐—ผ๐—ป๐˜€.๐—ฐ๐—ผ๐—บ

with a subject of "Applying for HR/Talent Acquisition Specialist"

๐—ช๐—˜'๐—ฅ๐—˜ ๐—›๐—œ๐—ฅ๐—œ๐—ก๐—š!We're looking for a ๐—ฆ๐˜‚๐—ฝ๐—ฝ๐—น๐˜† & ๐——๐—ฒ๐—บ๐—ฎ๐—ป๐—ฑ ๐—ฃ๐—น๐—ฎ๐—ป๐—ป๐—ถ๐—ป๐—ด ๐—”๐—ป๐—ฎ๐—น๐˜†๐˜€๐˜ to help drive accurate forecasting, optimize inventory...
06/08/2026

๐—ช๐—˜'๐—ฅ๐—˜ ๐—›๐—œ๐—ฅ๐—œ๐—ก๐—š!

We're looking for a ๐—ฆ๐˜‚๐—ฝ๐—ฝ๐—น๐˜† & ๐——๐—ฒ๐—บ๐—ฎ๐—ป๐—ฑ ๐—ฃ๐—น๐—ฎ๐—ป๐—ป๐—ถ๐—ป๐—ด ๐—”๐—ป๐—ฎ๐—น๐˜†๐˜€๐˜ to help drive accurate forecasting, optimize inventory, and support end-to-end supply chain planning across multiple brands and sales channels.

We're especially looking for candidates with ๐™๐™–๐™ฃ๐™™๐™จ-๐™ค๐™ฃ ๐™š๐™ญ๐™ฅ๐™š๐™ง๐™ฉ๐™ž๐™จ๐™š ๐™ž๐™ฃ ๐™ˆ๐™ž๐™˜๐™ง๐™ค๐™จ๐™ค๐™›๐™ฉ ๐˜ฟ๐™ฎ๐™ฃ๐™–๐™ข๐™ž๐™˜๐™จ ๐Ÿฏ๐Ÿฒ๐Ÿฑ ๐˜ฝ๐™ช๐™จ๐™ž๐™ฃ๐™š๐™จ๐™จ ๐˜พ๐™š๐™ฃ๐™ฉ๐™ง๐™–๐™ก ๐™–๐™ฃ๐™™ ๐™–๐™™๐™ซ๐™–๐™ฃ๐™˜๐™š๐™™ ๐™ˆ๐™ž๐™˜๐™ง๐™ค๐™จ๐™ค๐™›๐™ฉ ๐™€๐™ญ๐™˜๐™š๐™ก ๐™จ๐™ ๐™ž๐™ก๐™ก๐™จ. If you have a strong background in demand planning, inventory management, and data-driven decision-making, we want to hear from you.

Send your updated resume to ๐—ฐ๐—ฎ๐—ฟ๐—ฒ๐—ฒ๐—ฟ๐˜€@๐˜๐—ต๐—ฒ๐˜€๐—ถ๐—ฏ๐—น๐—ถ๐—ป๐—ด๐˜€๐˜€๐—ผ๐—น๐˜‚๐˜๐—ถ๐—ผ๐—ป๐˜€.๐—ฐ๐—ผ๐—บ with the subject line:

"๐—”๐—ฝ๐—ฝ๐—น๐˜†๐—ถ๐—ป๐—ด ๐—ณ๐—ผ๐—ฟ ๐—ฆ๐˜‚๐—ฝ๐—ฝ๐—น๐˜† & ๐——๐—ฒ๐—บ๐—ฎ๐—ป๐—ฑ ๐—ฃ๐—น๐—ฎ๐—ป๐—ป๐—ถ๐—ป๐—ด ๐—”๐—ป๐—ฎ๐—น๐˜†๐˜€๐˜"

Know someone who's a great fit? Tag them below or share this opportunity with your network!

Ngayong buwan ng Agosto, buong pagmamalaki tayong nakikiisa sa pagdiriwang ng ๐๐ฎ๐ฐ๐š๐ง ๐ง๐  ๐–๐ข๐ค๐š ๐Ÿ๐ŸŽ๐Ÿ๐Ÿ”. Bilang isang kumpanyan...
04/08/2026

Ngayong buwan ng Agosto, buong pagmamalaki tayong nakikiisa sa pagdiriwang ng ๐๐ฎ๐ฐ๐š๐ง ๐ง๐  ๐–๐ข๐ค๐š ๐Ÿ๐ŸŽ๐Ÿ๐Ÿ”. Bilang isang kumpanyang buong-pusong likhang-Pilipino, ang SiBS ay patuloy na sumasalamin sa diwa ng bayanihan, pagmamalasakit, at kahusayan na ipinamana sa atin ng ating mga ninuno.

Tulad ng isang selyong naglalakbay at nag-iiwan ng bakas sa bawat sulok ng mundo, ang ating wika ang nagdadala ng ating tunay na pagkakakilanlan saan man tayo makarating.๐Ÿ“œ

"Wikang Filipino: Sandigan ng Pagkakakilanlan at Pagkakaisa"

Atin pang payabungin ang ating kultura, pangalagaan ang ating pinagmulan, at buong giting na isigaw ang pagmamahal sa sariling wika. Isulat, iparinig, at ipagmalaki ang ating wika ngayon at sa mga darating pang henerasyon!

Isang makabuluhang Buwan ng Wika mula sa pamilya ng SiBS! ๐Ÿ‡ต๐Ÿ‡ญ

As we mark the last day of July, let us take a moment to celebrate Nutrition Month and recognize the importance of makin...
31/07/2026

As we mark the last day of July, let us take a moment to celebrate Nutrition Month and recognize the importance of making healthy choices every day.

Good nutrition is the foundation of a healthier, happier, and more productive life. Whether it is choosing balanced meals, staying hydrated, or building healthier habits, every small step contributes to our overall well-being.

๐˜ˆ๐˜ต ๐˜š๐˜ช๐˜‰๐˜š, ๐˜ธ๐˜ฆ ๐˜ฃ๐˜ฆ๐˜ญ๐˜ช๐˜ฆ๐˜ท๐˜ฆ ๐˜ต๐˜ฉ๐˜ข๐˜ต ๐˜ต๐˜ข๐˜ฌ๐˜ช๐˜ฏ๐˜จ ๐˜ค๐˜ข๐˜ณ๐˜ฆ ๐˜ฐ๐˜ง ๐˜ฐ๐˜ถ๐˜ณ ๐˜ฉ๐˜ฆ๐˜ข๐˜ญ๐˜ต๐˜ฉ ๐˜ฆ๐˜ฎ๐˜ฑ๐˜ฐ๐˜ธ๐˜ฆ๐˜ณ๐˜ด ๐˜ถ๐˜ด ๐˜ต๐˜ฐ ๐˜ฑ๐˜ฆ๐˜ณ๐˜ง๐˜ฐ๐˜ณ๐˜ฎ ๐˜ข๐˜ต ๐˜ฐ๐˜ถ๐˜ณ ๐˜ฃ๐˜ฆ๐˜ด๐˜ต ๐˜ฃ๐˜ฐ๐˜ต๐˜ฉ ๐˜ข๐˜ต ๐˜ธ๐˜ฐ๐˜ณ๐˜ฌ ๐˜ข๐˜ฏ๐˜ฅ ๐˜ช๐˜ฏ ๐˜ฐ๐˜ถ๐˜ณ ๐˜ฅ๐˜ข๐˜ช๐˜ญ๐˜บ ๐˜ญ๐˜ช๐˜ท๐˜ฆ๐˜ด.

As Nutrition Month comes to a close, let us continue to prioritize our health and carry these positive habits beyond July.

๐™ƒ๐™–๐™ฅ๐™ฅ๐™ฎ ๐™‰๐™ช๐™ฉ๐™ง๐™ž๐™ฉ๐™ž๐™ค๐™ฃ ๐™ˆ๐™ค๐™ฃ๐™ฉ๐™ ๐™›๐™ง๐™ค๐™ข ๐™ฎ๐™ค๐™ช๐™ง ๐™Ž๐™ž๐˜ฝ๐™Ž ๐™๐™–๐™ข๐™ž๐™ก๐™ฎ!

24/07/2026

Promoting Disability Inclusion in the Workplace: Employersโ€™ Forum Highlights

As part of the National Disability Rights (NDR) Week celebration, Resources for the Blind, Inc. (RBI)โ€”in partnership with the Davao City Public Employment Service Office (PESO)โ€”successfully hosted the "Career Connect: Employersโ€™ Forum" during the morning session at The Royal Mandaya Hotel, Davao City.

Under the theme "Rights First, Legislation Forward โ€“ Strategic Action for Equal Participation and Inclusive Development," the forum brought together key industry partners and champions of diversity to discuss career opportunities and legal frameworks supporting Persons with Disabilities (PWDs).

Distinguished Guest Speakers:

Mr. Marlo Lucas (Program Head, RBI) โ€“ Welcome Remarks & Participant Introduction

Hon. Lorenzo Benjamin D. Villafuerte (Head, Committee on Social Services, Davao City Council) โ€“ Inspirational Message

Ms. Mariecell F. Esguerra (Genashtim) โ€“ Keynote Address

Paul Wilson Almocera
(Registered Nurse) - Keynote Address

Atty. Redendo E. Martinez (PDAO Head, Davao City) represented by Paul Quire-quire (Technical Focal of PDAO) โ€“ Presentation on "Understanding Employment Laws for People with Disabilities: Global and Philippine Perspectives"

Participating Employers:

JTC Group of Companies
Jobs eSolutions Inc.
Penong's Franchise Corporation
Siblings International Business Solutions
Air Prosystems
Goldenpathway Logistics Services
Six Eleven Global Services
SM Supermarket
Haotang Restaurant

Through meaningful dialogue and shared commitents, this morning session paved the way toward building a more inclusive workforce and creating sustainable employment opportunities for everyone.

Address

Ramos Building, Arellano Street
Tagum City
8100

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