11/06/2022
Any explanation why many customer switch to your competitors? the answer is, according to the study 40% of consumer will not recommend a business if they had a bad experience with them. (Data from ltvplus.com), that's why having a good customer service is very important to retain good relation to your customer and maintain the trust and create customer value, This part 1 of presentation will help you to understand the the importance of Customer service,
https://invol.co/clb5d1k
