IT911 PHASE 4

02/10/2026

📢 𝗜𝗡𝗧𝗘𝗥𝗡𝗘𝗧 𝗦𝗘𝗥𝗩𝗜𝗖𝗘 𝗔𝗗𝗩𝗜𝗦𝗢𝗥𝗬
Some subscribers may experience 𝘀𝗹𝗼𝘄 𝗼𝗿 𝘂𝗻𝘀𝘁𝗮𝗯𝗹𝗲 𝗶𝗻𝘁𝗲𝗿𝗻𝗲𝘁 𝗰𝗼𝗻𝗻𝗲𝗰𝘁𝗶𝗼𝗻 due to an ongoing issue affecting the 𝗘𝗔𝗖-𝗖𝟮𝗖 𝘀𝘂𝗯𝗺𝗮𝗿𝗶𝗻𝗲 𝗰𝗮𝗯𝗹𝗲 𝘀𝘆𝘀𝘁𝗲𝗺.
International traffic may be rerouted through alternative paths while the issue is being addressed.
Thank you for your patience and understanding. We’ll continue to provide updates as they become available.
— IT911 Wired Internet Services
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24/06/2026

📢 WiFi Service Restored

To Our Dear Clients,

Good news! Our WiFi service has been fully restored and is now operating normally.

Thank you for your patience and understanding. We apologize for the inconvenience caused. 🙏📶

-IT911 PHASE 4

17/05/2026

to our dear clients,.FYI

16/05/2026

‼️ADVISORY‼️
Due to fire incident in Ilugin, Iglesia Ni Cristo we will be experiencing intermittent connection affecting several providers. We are currently working on this. Thank you for your patience.

16/05/2026

𝐀𝐝𝐯𝐢𝐬𝐨𝐫𝐲 𝐭𝐨 𝐎𝐮𝐫 𝐕𝐚𝐥𝐮𝐞𝐝 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬

Please be informed that some clients may currently experience intermittent internet connection due to a fire incident that caused multiple 𝐔𝐏𝐋𝐈𝐍𝐊 𝐩𝐫𝐨𝐯𝐢𝐝𝐞𝐫 𝐟𝐢𝐛𝐞𝐫 𝐜𝐮𝐭𝐬 𝐧𝐞𝐚𝐫 𝐈𝐥𝐮𝐠𝐢𝐧 𝐈𝐠𝐥𝐞𝐬𝐢𝐚, 𝐏𝐚𝐬𝐢𝐠 𝐂𝐢𝐭𝐲 𝐚𝐭 𝐚𝐫𝐨𝐮𝐧𝐝 𝟔:𝟏𝟔 𝐏𝐌 𝐭𝐨𝐝𝐚𝐲.

Our technical team and affected providers are already coordinating restoration efforts to normalize services as soon as possible.

We sincerely apologize for the inconvenience and appreciate your patience and understanding.

Thank you for your continued trust and support. 🙏

15/05/2026

‼️𝗔𝗱𝘃𝗶𝘀𝗼𝗿𝘆 𝘁𝗼 𝗔𝗹𝗹 𝗜𝗧𝟵𝟭𝟭 𝗜𝗻𝘁𝗲𝗿𝗻𝗲𝘁 𝗦𝘂𝗯𝘀𝗰𝗿𝗶𝗯𝗲𝗿𝘀‼️

In line with the announced temporary power interruption by Manila Electric Company (MERALCO) today, May 15, 2026, from 5:00 PM to 9:00 PM, some areas in Barangay Pinagbuhatan may experience power loss due to the rotational brownout implementation.

✅ 𝗚𝗼𝗼𝗱 𝗻𝗲𝘄𝘀: Our IT911 network facilities are equipped with backup power supply, so our internet service is expected to remain active during the scheduled outage.

⚠️ However, subscribers whose homes do not have backup power (such as generator, UPS, or power station) may still temporarily lose internet access because their modem/router will be without electricity during the brownout period.

𝗪𝗲 𝗲𝗻𝗰𝗼𝘂𝗿𝗮𝗴𝗲 𝗲𝘃𝗲𝗿𝘆𝗼𝗻𝗲 𝘁𝗼:
• Charge devices ahead of time
• Keep modems/router unplugged if needed for safety
• Prepare backup lighting and power sources if available

Thank you for your understanding and continued trust in IT911. Stay safe everyone! 🙏

28/01/2026

Heads Up! 🚧

A system upgrade is scheduled on
📅 January 31 | 6:00 AM – 9:00 AM

During this time, internet access will be unavailable.
We apologize for any inconvenience this may cause and thank you for your understanding.

Thank you for your cooperation.

- IT911 PHASE 4

17/12/2025

Hi everyone!

We are currently experiencing no internet connection due to a fire incident at Kenneth Road that affected our fiber line. Our team is already working on restoring the connection as soon as possible.

Thank you for your patience and understanding.

—IT911WIS PHASE 4