21/08/2026
Nine questions worth asking any LMS vendor before you sign. Ask us them too. Our answers are below the list.
1. If we leave, what format does our content come out in? Get it in writing.
2. Are SCORM and xAPI included on the entry plan, or is portability an upgrade?
3. Where is our data physically stored? Which country?
4. What is the total cost at 300 learners, not at 40?
5. Which features are missing from the plan you have quoted us?
6. Can we run it on our own domain with our branding, on this plan?
7. What happens when we exceed our user limit? Refused, or invoiced?
8. What are your support hours in our time zone?
9. Can we upload the courses we already own, or only use yours?
Question one matters most and gets asked least. If your courses cannot leave, every negotiation for the next decade happens with whoever is holding your library. That is true of us as much as anyone.
Ours, since it would be poor form to ask and not answer. SCORM and xAPI on every plan including the entry one. Data on Vercel's infrastructure in North America. Support 24/5, and 24/7 from the Pro plan. Yes to your own domain and branding on every plan. Yes to uploading courses you already own.