AMS is facility management company which is a profession that encompasses multiple disciplines to ensure functionality, comfort, safety, and efficiency of the built environment by integrating people, place, process, and technology.” Facilities management encompasses a range of disciplines and services to ensure the functionality, comfort, safety and efficiency of a built environment — buildings an
d grounds, infrastructure and real estate. It includes:
Operations and maintenance
Communications management
Emergency management and business continuity
Environmental stewardship and sustainability
Hospitality
Human factors and ergonomics
Project management
Real estate and property management²
Facilities management is divided into two basic areas: Hard Facilities Management (Hard FM) and Soft Facilities Management (Soft FM). Soft FM focuses on tasks performed by people such as custodial services, lease accounting, catering, security, grounds keeping.³
Facilities management also refers to facilities management systems and software. Vast amounts of data — often called Internet of Things (IoT) data — are generated by built environments through sensors, meters, gauges and smart devices. IBM is enabling facilities management departments to take advantage of this data by infusing analytics and artificial intelligence (AI) into its Integrated Workplace Management Systems (IWMS). These technologies deliver cognitive capabilities that analyze and learn from data, enabling facility managers to achieve real-time visibility, perform predictive maintenance and create more productive, cost-efficient environments. A series of articles from WIRED Brand Lab demonstrates how data and cognitive are reshaping how buildings are built, managed and experienced.
