03/08/2017
My experience with is different from others the mall is just good to watch but the management is worst. My wife was hit hard by a long wooden wall standing at the entrance which was not fixed properly on 21 June 2017 at Sapphire when we were visiting Lucky One Mall. Some kids were playing around that wall and my wife was standing behind it and sorting clothes from rack, suddenly a kid pushed that wall and the wall fall on my wife with full force. The wall was too much heavy and it hit my wife at head and on spine directly. My wife was in unconscious condition, head of my wife swallowed but there were no bleeding means internal injury was happened and then mall management came to me with a wheel chair and their management person Amjad whispered in my ear that sir we don't have any medical aid available right now as well as not a single ambulance is available so take your wife to hospital by your own. There aman foundation stall was also situated at ground floor but they also denied that they don't have ambulance right now. The mall management took my wife on wheel chair and continously forcing me to take her to hospital so that no one can notice the incident because from this their rating will goes down so they took us outside the mall and one of the staff member said that 60 70 rupay lagingay aap rickshaw main daal k lay jao and they took us out from mall and at the main road they hire a rickshaw and said aap jao hospital.
Is this treatment deserve by customer of a mall which is claiming that they are the biggest mall of South Asia? They haven't done any safety purpose for their customers. I am still sacrificing, my life gets worst because off that incident, my wife is not perfect but their representative Brigadier Farrukh is saying that was not a severe incident.