Grey Solutions

02/02/2024

Grey Solutions is on the lookout for people who are passionate about client management and want international exposure.

Join our Team as a Dispatcher and kickstart your career.

𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:

-Answering Inbound calls.
-Taking the local taxi/limo bookings.
-Booking over the phone, email, or online and inputting data accurately into the software provided by the clients.
-Providing a price quotation to the customers.
-Deal with queries related to the company and bookings.
-Create a positive brand image in front of the customers.
-Respond to client inquiries promptly and professionally.
-Liaise with clients, colleagues, and drivers, and always work for the best interest of the company.
-Dispatch and distribute jobs on time and according to the company's procedure.
-Punctual, reliable, and responsible as per shift requirements.
-Organized ex*****on of daily tasks assigned by the company.

𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬:

-1+ years of experience in a call center or dispatch role.
-Strong communication and customer service skills.
-Ability to multitask and prioritize in a fast-paced environment.
-Familiarity with dispatch software and GPS tracking systems.
-Ability to work flexible hours, including weekends and holidays if needed.
-Decent know-how of Taxi booking software. Preferably Limo Anywhere, iCabbi, Autocab.
-Ability to multitask and problem-solving approach.
-𝐀𝐛𝐢𝐥𝐢𝐭𝐲 𝐭𝐨 𝐰𝐨𝐫𝐤 𝐨𝐧 𝐫𝐨𝐭𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐬𝐡𝐢𝐟𝐭𝐬; 𝐦𝐨𝐫𝐧𝐢𝐧𝐠, 𝐞𝐯𝐞𝐧𝐢𝐧𝐠, 𝐚𝐧𝐝 𝐧𝐢𝐠𝐡𝐭.

If you have strong attention to detail, excellent communication skills, and a passion for customer service and logistics, apply now 👇👇

Posted 11:04:57 AM. Company DescriptionGrey Solutions is a partnered and supportive transportation services provider…See this and similar jobs on LinkedIn.

01/02/2024

We Are Looking For Experienced & Professional ICabbi Controllers And Taxi Dispatchers For Our (UK & USA) Based Taxi Company

- We Are Looking For People Who Have Previous Experience In ICabbi Dispatching, So If You Haven't Got Any Experience In ICabbi Dispatching, Please Do Not Apply.
- We Are Looking For Full & Part Time ICabbi & Taxi Dispatchers Who Can Work On Our Given Rota. All Candidates Must Have Excellent English Communication And Typing Skills As Well As Basic Computer Skills.
- We Are Looking For Full Or Part part-time individuals Who Will Be receiving Inbound Calls & Booking Taxis For Customers On ICabbi Every Day.
- You Can Choose To Work Either 8 &12 Hours A Day, Only If You Have Previous Experience As A Dispatcher

Your Job Role Will Be The Following:

- Answering Inbound Calls.
- Dealing With Customer Complaints.
- Providing Quotations To Customers.
- Sending Emails and monitoring Received Emails.
- Delivering A High Level Of Professional Customer Service At All Times.
- Allocating Bookings To Drivers Within Time Frames And Driver Locality.
- Monitoring Drivers At All Times and dispatching Work To Them Accordingly.
- Correcting & Helping Current Dispatchers If You See They Are Making A Mistake.
- Working With Our Current Great, Dedicated & Professional Team Of ICabbi Dispatchers.

Key Competencies Required:

- Excellent Customer Service Skills.
- Must Have A Professional Telephone Manner.
- Ability To Deal With Different Levels Of People.
- Good Planning And Written Communication Skills.
- Ability To Plan Ahead And Work Under Pressure.
- Ability To Dispatch Properly & Not To Lose Focus During Busy Times.

We Are Looking For Professional & Experienced People Who Are:
- Can work in Rotational Shift
- Self-Motivated.
- Flexible Work Ethic, With A Polite Manner.
- Ability To Remain Calm Under Pressure.
- Willing To Work Flexible Shifts, Including Weekends.
- Willing To Provide Cover For Colleague Absences When Required.

Contact Us To Apply:
- WhatsApp Us On: 0326-1667344

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25/01/2024

Hiring Alert:

Title: Junior Quality Assurance Executives for BPO(Female will be Preferred)

Department: Customer Experience

Positions: 2

Timing : 10Am to 6Pm

Experience: Minimum 6 month of Quality Assurance Experience

Location: Gulberg, Lahore

Salary : 50k

Required Skills/Abilities:

 Excellent verbal and written communication skills.

 Excellent interpersonal and customer service skills.

 Excellent organizational skills and attention to detail.

 Strong analytical and problem-solving skills.

 Strong supervisory and leadership skills.

Education and Experience:

 Bachelor's degree in Business, Engineering, or field related to the products being developed required.

Should be available for immediate joining.

Interested one kindly share resume at [email protected] by mentioning position name in Subject line or can Whatsapp at 03261667344

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23/01/2024

Looking to hire CSR/DISPATCHERS for USA Based Company; (Taxi Campaign / LIMO Campaign)

Salary : (50k for freshers with a little bit of experience or good communication up to 85k ) EXPERIENCE persons are preferred

Timing: ( Rotational shift )
For Girls we have only 1 timings 7am to 3pm

Requirements:

At least bachelors degree in relevant field

1 year of experience in a well-known organization

Decent English communication skills (Communication is most important )

Must be able to join on an immediate basis

Location: Gulberg, Lahore

Share resumes at [email protected] Kindly mention the Position in Subject or can send your CV at whatsapp 0326 1667344

19/01/2024

Hiring Alert 🚨🚨

We are seeking a highly motivated individual to join our team as a Dispatcher. This is a full-time on-site role for a USA /Canada /UK Based Dispatcher located in Lahore.

In this role, you will be responsible for answering customer calls, scheduling and dispatching Limo.

Responsibilities:

Answering Inbound calls.
Taking the local taxi/limo bookings.
Booking over the phone, email, or online and inputting data accurately into the software provided by the clients.
Providing a price quotation to the customers.
Deal with queries related to the company and bookings.
Create a positive brand image in front of the customers.
Respond to client inquiries promptly and professionally.
Liaise with clients, colleagues & drivers, and always work for the best interest of the company.
Dispatch and distribute jobs on time and according to the company's procedure.
Punctual, reliable, and responsible as per shift requirements.
Organized ex*****on of daily tasks assigned by the company.
Requirements:

1+ years of experience in a call center or dispatch role. Strong communication and customer service skills.
Ability to multitask and prioritize in a fast-paced environment. Familiarity with dispatch software and GPS tracking systems.
Ability to work flexible hours, including weekends and holidays if needed.
Decent know-how of Taxi booking software. Preferably Limo Anywhere, iCabbi, Autocab.
Ability to multitask and problem-solving approach.
Knows Taxi/Limo dispatching.
Shift timings are rotating, and you are expected to work on a ROTA.
Agent's shifts will range from 8 hours a day 6 days a week with overtime also available.
If you have strong attention to detail, excellent communication skills, and a passion for customer service and logistics, we encourage you to apply for this exciting opportunity.

Job Skills

Dispatching Skills
Fluent in English
Call Handling

12/01/2024

I am looking to hire Experienced Candidates for USA Based Company; (Taxi Campaign / LIMO Campaign)

1. Dispatchers / CSR (50k to 75k ) Only EXPERIENCE person can apply

Timing: ( Rotational shift )
For Girls we have only 1 timings 7am to 3pm

Requirements:

At least bachelors degree in relevant field

1 year of experience in a well-known organization

Decent English communication skills (Communication is most important )

Must be able to join on an immediate basis

Location: Gulberg, Lahore

Share resumes at [email protected] Kindly mention the Position in Subject or can send your CV at whatsapp 0326-1667344

10/01/2024

Urgent Hiring Alert 🚨🚨Only Lahore based
We are seeking a highly motivated individual to join our team as a Dispatcher. This is a full-time on-site role for a USA /Canada /UK Based Dispatcher located in Lahore.
In this role, you will be responsible for answering customer calls, scheduling and dispatching Limo.
Responsibilities:
Answering Inbound calls.
Taking the local taxi/limo bookings.
Booking over the phone, email, or online and inputting data accurately into the software provided by the clients.
Providing a price quotation to the customers.
Deal with queries related to the company and bookings.
Create a positive brand image in front of the customers.
Respond to client inquiries promptly and professionally.
Liaise with clients, colleagues & drivers, and always work for the best interest of the company.
Dispatch and distribute jobs on time and according to the company's procedure.
Punctual, reliable, and responsible as per shift requirements.
Organized ex*****on of daily tasks assigned by the company.
Requirements:
1+ years of experience in a call center or dispatch role. Strong communication and customer service skills.
Ability to multitask and prioritize in a fast-paced environment. Familiarity with dispatch software and GPS tracking systems.
Ability to work flexible hours, including weekends and holidays if needed.
Decent know-how of Taxi booking software. Preferably Limo Anywhere, iCabbi, Autocab.
Ability to multitask and problem-solving approach.
Knows Taxi/Limo dispatching.
Shift timings are rotating, and you are expected to work on a ROTA.
Agent's shifts will range from 8 hours a day 6 days a week with overtime also available.
If you have strong attention to detail, excellent communication skills, and a passion for customer service and logistics, we encourage you to apply for this exciting opportunity.
Job Skills
Dispatching Skills
Fluent in English
Call Handling

05/01/2024

*Annual Lunch*

The year 2024 started in a good way with wonderful and happy & of course, is common ground. 😁

A glimpse of our annual Lunch 🍔

Grey Solutions knows the key to being a great employer is creating an awesome work environment, and that's exactly what they've done! The Annual Lunch was made perfect with the best team and there are too many more!!

03/01/2024

Urgent Hiring Alert 🚨🚨Only Lahore based

We are seeking a highly motivated individual to join our team as a Dispatcher. This is a full-time on-site role for a USA /Canada /UK Based Dispatcher located in Lahore.

In this role, you will be responsible for answering customer calls, scheduling and dispatching Limo.

Responsibilities:

Answering Inbound calls.
Taking the local taxi/limo bookings.
Booking over the phone, email, or online and inputting data accurately into the software provided by the clients.
Providing a price quotation to the customers.
Deal with queries related to the company and bookings.
Create a positive brand image in front of the customers.
Respond to client inquiries promptly and professionally.
Liaise with clients, colleagues & drivers, and always work for the best interest of the company.
Dispatch and distribute jobs on time and according to the company's procedure.
Punctual, reliable, and responsible as per shift requirements.
Organized ex*****on of daily tasks assigned by the company.
Requirements:

1+ years of experience in a call center or dispatch role. Strong communication and customer service skills.
Ability to multitask and prioritize in a fast-paced environment. Familiarity with dispatch software and GPS tracking systems.
Ability to work flexible hours, including weekends and holidays if needed.
Decent know-how of Taxi booking software. Preferably Limo Anywhere, iCabbi, Autocab.
Ability to multitask and problem-solving approach.
Knows Taxi/Limo dispatching.
Shift timings are rotating, and you are expected to work on a ROTA.
Agent's shifts will range from 8 hours a day 6 days a week with overtime also available.
If you have strong attention to detail, excellent communication skills, and a passion for customer service and logistics, we encourage you to apply for this exciting opportunity.

Job Skills

Dispatching Skills
Fluent in English
Call Handling